Question posted by jennipoo94 on October 13th, 2011

Why Does My Acct Keep Going Down For 'maintenance' For Days & Hours At A Time??

I have had an FB acct for over 2yrs & never had my acct go down for "maintenance."  Why now does it seem to be happening all the time & for days at a time?  How much "maintenance" does one acct need & when will this stop?  It is very frustrating.

Current Answers

Answer #1: Posted by kcmjr on October 13th, 2011 12:53 PM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,255
1,090
points
You need to understand that Facebooks primary focus is on making money via advertising, not wether you can log in.  Otherwise they would make it easy to get to their tech support.  As it is there is NO way to directly contact them.

Plus Facebook has over 500 million users.

The hardware required to manage that many accounts is  massive.  The databases alone are huge and they are on numerous machines scattered about the world.

The result is that there is no way they can maintain 100% uptime.  Occasionally something must be taken offline for maintenance. 

What you are experiencing is just site maintenance.  The databases and/or the web servers and other hardware that manage your account are being serviced.

This type of work can take up to 24 to 48 hours to complete.  One would think Facebook would have redundant clustered systems but that does not seem to be the case.

There could be other issues as well but since they are less than forthcoming on such things you will simply need to wait it out.  They have no tech support phone number so there is no one you can call.

Go to this web page for a full explenation: http://facebookdown.com/account-currently-unavailable

Right now they are making a lot of changes to the system.  these changes eem to be causing issues.  We (you, me, everyone) has no option but to wait them out.


Licenses & Certifications: Microsoft, Cisco, VMware, Novell, FCC RF & Amateur Radio licensed.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ...using my favorite applications? Read more than ten days and they are choosing to update their applications to...faq=16605 What happens if I 've unsubscribed. You want to stop receiving emails from the application entirely, you need to unsubscribe ...this change this box only means that application's developer by going to contact the developer directly. Unchecking this email address, ...
  • Help Center | Facebook
    ...prevent the a... Read more than ten days and they are not allowed to ..., accurate description of the left column, or by going to contact Facebook: Contact A Developer When: The .../help/?faq=16612 What happens once I allowed an application to stop emailing you update your ... that you contact the developer directly if you need to the attention of unsubscribing from it ....
  • Help Center | Facebook
    ...changes to the bid listed at the same time. Paused or deleted ads will affect all changes...suggestion for tips. For help /?faq=14738 What happens when I change the run them . If you ...going to want to "Edit # Rows". Alternatively, you can improve the Facebook Ads or the Ads... Please note that day... budget so as needed. /help /?faq=15530 How can stop running , completed and...

Similar Questions

Why On Gods Green Earth Must I Go Five Days Without Being Able To Log In?
i have tried emails i have tried phone calls, even changed my passoword , but still not able to logi...
(Posted by beckcrosses 12 years ago)
Clkd On Lnk Sent T Me Reset Pw Can't Get On Orgi.acct Need Delete New Ones To Ge
How do I get back to org.acct,and delete new ones I've set up,original one I need desperately,PLEASE...
(Posted by coury2 14 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.