Question posted by dclark54818 on August 23rd, 2012

Facebook Credits

yes i bought facebook credits on farmville they charged my debit card but never gave me my credits and say they do not have any record of it and i can not get a hold of them

Current Answers

Answer #1: Posted by Odin on August 23rd, 2012 5:06 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,630
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You may write or phone Facebook, but, as you've discovered, whether they'll respond to your concerns is another matter. Here's Facebook's full contact information:

Facebook.com
Mark Zuckerberg, CEO
1601 California Av.
Palo Alto, CA 94304
(650) 543-4800
[email protected]

If your payment was not honored, your best course may be to dispute the charges with your credit/debit card provider. You can also complain to the California Dept. of Consumer Affairs, at 916-445-1254.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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  • Help Center | Facebook
    ... the right to bill users as often as everyday to as little as your primary credit card or to charge you can access and print one from the 'Month of' drop down menu at the... any impressions or clicks, you will not be charged. /help/?faq=14695 Will I be charged for accrued advertising charges, your credit card or issuing bank declined the charge. If your ad has not received any clicks ...
  • Help Center | Facebook
    ... limit increase, please /help /?faq=15346 I am using credit cards and co-branded debit cards (Visa or Mastercard and American Express, Discover or JCB for certain currencies) as well as a payment options for your account is predetermined by our system when you have a funding source to charge if your Facebook Ads continue to run after...
  • Help Center | Facebook
    ...Yes, however you to 'Profile -> More Options' 3) Click 'My Preapproved Payments' 4) You should see Facebook listed as your bank account (if eligible) 3) PayPal Credit (Bill Me Later, PayPal Plus Card, or Buyer Credit) 4) Debit card 5) Credit card...from the payment sources on Facebook. The daily spend limit and the "charge" threshold are identical to login i... Facebook Ads › You can...

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