Question posted by chulea on May 13th, 2010

I Haven't Been Able To Log Into Facebook For Over A Week.

This started with the chat not working properly.  It would open but close within a minute.  THis occured everytime I changed pages.  At no time would it stay open long enough for me to even click on a friend and type a message.  Trying to clear this, I reset my internet options.  Now I can't even log into Facebook.  I've tried the reset password, but I don't get an email with the "code" that I need to proceed.  I've tried using the link from the Help Center for cases where "I've reset my password but didn't get an email back".  The only time I received a response from this link was the very first time. It asked me to confirm the email so they knew it was me asking for the reset but I haven't heard anything back from them since.  Any subsequent attempts to use this link have resulted in NO email message being sent.  I've cleared my cookies and cache.  I am at a loss and Facebook isn't replying.  Any suggestions would be appreciated.  ALSO - last night I went to the blog.facebook.com and.....how I don't know but..... MY chat opened up and stayed open.  How is that possible when I can't log in?  How does it know who MY friends are if I'm not logged in?

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... users Filters on the left -hand side and browse by topic, click on the help page you can share them with friends and family who need help /?faq=16484 How do I 'd like to , you'll find: Search results featuring related help pages and external applications, in the Help Center's search field above if you have a specific question, try searching the Help Center first .
  • Help Center | Facebook
    ... bottom of your News Feed by clicking "Edit Options" at the bottom of the page. /help /?faq=16161 What types of content it is where you can remove friends from the News Feed simply by changing the settings on the left hand navigation dashboard menu. Is this feature? When you 've opened the Messages dashboard. Please note that News...
  • Help Center | Facebook
    ... from the Facebook Help Center... Page admins have decided to submit a valid form of identification that if you set your page'. this time, if you choose to send a personal message to a user, it will result in its Fans with my Page? At this , follow the steps below : Click the "Edit Page" link beneath the Page's photo. An interaction occurs when a fan writes...

Similar Questions

How Can I Log In When My Password Has Been Change.
My password was change and don't remember changing it so I went to help center and they kept telling...
(Posted by Priscillagray1 10 years ago)
I Am Unabe To Login On Fb Because Of Security Reference Code..bt I M Nt Using My
I am unabe to login on fb because of security reference code..bt i m nt using my previous phone numb...
(Posted by rinkykhan66 11 years ago)
Facebook Won't Let Me Log In Keeps Saying To Verify From Email.
I keep getting an error message to confirm email (which is correct). THen if I click reconfirm it se...
(Posted by darrylmoore66 12 years ago)
I Cannot Access My Facebook Page. Help Center Says Tried Too Many Times
tried changing password and says too many times
(Posted by kathykruger 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.