My Computer Is Protected

I use quick heal security system and my computer is protected still I see this messege For security reasons your account is temporarily locked Unfortunately, your computer may be infected with a virus. Don't worry. We'll help you find and remove any infected files right away. Please help me resolve this.

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Answer #1: Posted by Odin on December 3rd, 2013 8:46 AM

This answer was accepted by the poster of the original question.

Odin

Member since:
April 10th, 2010

Points: 41,236,690

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1. There's no such thing as a perfectly protected computer, no matter what security steps you've taken.

2. Although you've submitted this as a Facebook problem, this does not sound like a Facebook message. It very likely is a scam, perhaps following an intrusion (hacking). I note this is the second time you've posed this question. It's hard for us to help you if you don't give complete information about the message, including where it came from and what links were given you.

3. If indeed your Facebook account was locked by Facebook, you may want to file the report at http://www.facebook.com/help/contact/?id=357439354283890. Or if you suspect hacking, go to www.facebook.com/hacked.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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