Question posted by jihadalhaj on June 1st, 2011

How Can I Send E-mail To Facebook Support

my account is temporarly locked and i can't proceed with steps because i am not receiving a security code baring in mind that i have signed up for log in approvals recently . I am not receiving this code from one week my mobile number is 0097466003192

Current Answers

Answer #1: Posted by LTGmama2010 on June 2nd, 2011 10:48 PM
This answer was accepted by the poster of the original question.
LTGmama2010

Member since:
May 10th, 2011

Points: 111,750
1,080
points
When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Help Center | Facebook
    ... 're still having trouble after logging into their a... If you 're still having problems, please view the Login Problems section of your account is unregistered. However, we do that some of users. If you are seeing an "Authentication Failure You are receiving this message even after trying the above steps, click here /help /?faq...
  • Help Center | Facebook
    ...=15053 I'm a future/recent college grad. Facebook sends a notification to every email address associated with an account when someone else may have access to your account if your organization utilizes ...section of you received into your contact email address is approved. Nicknames can submit a name change my login email address or add a new contact email address I receive an error message...
  • Help Center | Facebook
    ..., I see your entire number, including country code, without any phone with your mobile privacy settings page. To fix it , please follow the instructions below carefully: Please clear your mobile device's cache and cookies (even if you will be able to receive text messages in order to log in place on t... Enter your account, you have some basic...

Similar Questions

How To Send Security Code To Mobile
(Posted by copDingB 10 years ago)
My Account Keeps Saying Follow These Steps To Secure Your Account, I Follow Them
but it keeps taking me there again and again....it tells me to change my password, then to change my...
(Posted by shawnamartin 12 years ago)
Locked Out Of Fb. Need Security Code Or Confirmation Code. Cant Get One From Fb
saturday morn on someone else computer i had to reset my password in fb. i got home that night &...
(Posted by lmcvay 13 years ago)
Ask a New Question
Use the box below to post a new question about Facebook.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Facebook Reviews

View thousands of Facebook user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Facebook customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Facebook customer service rankings, employee comments and much more from our sister site.