Question posted by jkjmrace on September 8th, 2011

Trying To Log Into My Facebook Account Since Yesterday And Keep Getting That It

My facebook acct has been temporarily unavailable due to a "site issue" since yesterday.   Unable to get into the Help dept and no way to contact someone there.  Can you assist?

Current Answers

Answer #1: Posted by kcmjr on September 8th, 2011 9:02 AM
This answer was accepted by the poster of the original question.
kcmjr

Member since:
May 5th, 2011

Points: 4,254,255
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Facebook has over 500 million users.

The hardware required to manage that many accounts is  massive.  The databases alone are huge and they are on numerous machines scattered about the world.

The result is that there is no way they can maintain 100% uptime.  Occasionally something must be taken offline for maintenance. 

What you are experiencing is just site maintenance.  The databases and/or the web servers and other hardware that manage your account are being serviced.

This type of work can take up to 24 to 48 hours to complete.  One would think Facebook would have redundant clustered systems but that does not seem to be the case.

There could be other issues as well but since they are less than forthcoming on such things you will simply need to wait it out.  They have no tech support phone number so there is no one you can call.

Go to this web page for a full explenation: http://facebookdown.com/account-currently-unavailable

Also, the hacker group "anonymous" has threatened to knock Facebook off the Internet on November 5th coinciding with Guy Fawkes night.  Hackers do occasionally attack Facebook but only occasionally succeed in doing any damage.  This could also be a factor in what you're seeing


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