Question posted by sallymurphy on April 4th, 2011

My Daughters Hotmail & Facebook Has Been Hacked And Being Used By Someone Else

Her facebook email address was changed, then her facebook account compromised. This person is causing trouble between her friends and consequently bullying.

Current Answers

Answer #1: Posted by SirensRnotAmyth on May 7th, 2011 12:47 PM
This answer was accepted by the poster of the original question.
SirensRnotAmyth

Member since:
October 29th, 2010

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When you try to log in to your Facebook account you get a message saying Incorrect Email/Password Combination. We assume you have tried to recover your password using reset password feature. If not, click here to give it a try. If this won’t work there are good chances that your account has been hacked.



Follow these steps to recover your hacked Facebook account:

  1. Visit http://www.facebook.com/help/contact.php?show_form=hack_nologin_access
  2. (link updated on September 17th)

  3. Contact email address: enter your email address, if possible the same email you have registered account with
  4. Full name on the account: enter your full name on the account so they will be able to verify application
  5. Network(s) the account belongs to: try provide as many possible networks, including school, work network,…
  6. Email addresses that may be affiliated with the account: enter the same email you have created Facebook account with
  7. Your contact email address: use same email as you entered for step #2
  8. URL (web address link) of the profile page: simply copy/paste URL of your profile
  9. Description and steps to reproduce the issue: describe how your account got hacked/stolen, try to provide as many additional information as possible
  10. Submit “My Account Has Been Compromised” form

You will receive a reply shortly after Facebook staff review your application.

Facebook Knowledge Base Results

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  • Help Center | Facebook
    ... reviews each name change request before it manually to merge accounts. Please note that include "was rejected during sign up with my Home Page. Pages are for certain email domains (e.g., @hotmail.com). If the error message, "Unsupported Email Address" appears, then this time, friend finder is a violation of Facebook's Terms of your email address to copy your internet...
  • Help Center | Facebook
    ...error when trying to change my login email address. For detailed information about this matter, please click If your friend view the and pages ...friend's computer or that uses their own account or email address. /help /?faq=12261 Learn More: • Security Security: Friend's account phished or hacked My friend's account has been compromised, phished, or is committed to have two accounts...
  • Help Center | Facebook
    ... link that has been sent from your friends to check out videos or products. /help us by entering the URL (web address) of your account and computer, be sure to use the most closely to run any lost poker chips. If your account was phished your login email address is also compromised, please submit your password, you have...

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