Wrong Theater

. I just purchased movie tickets. I had selected the theater, but somehow it switched and now I have tickets to the wrong theater in another town. Can they be canceled?

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Answer #1: Posted by SonuKumar on September 1st, 2023 11:28 AM

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SonuKumar

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Yes, you can cancel your Fandango movie tickets. You can do it online or by contacting Fandango customer service.

To cancel online, go to https://www.fandango.com/returns and enter your email address and confirmation number. Select "cancel" and follow the instructions.

To cancel by phone, call Fandango customer service at 1-888-453-FANDANGO (3263). Be sure to have your confirmation number ready.

The deadline for canceling tickets varies by theater, but it is usually up to 24 hours before the showtime. In your case, the showtime is today, so you should be able to cancel your tickets.

Here are the steps on how to cancel your Fandango movie tickets using the website:

Go to https://www.fandango.com/returns.

Enter your email address and confirmation number.

Select "cancel".

Follow the instructions.

Here are the steps on how to cancel your Fandango movie tickets using the phone:

Call Fandango customer service at 1-888-453-FANDANGO (3263).

Be sure to have your confirmation number ready.

Tell the customer service representative that you want to cancel your tickets.

Follow the instructions the customer service representative gives you.

I hope this helps!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
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