Fellowes 99Ci Support Question
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Question posted by Wmunoz on May 19th, 2023
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Answer #1: Posted by SonuKumar on May 19th, 2023 9:49 AM
Power cycle the shredder: Turn off the main power switch and unplug the shredder from the power source. Wait for a few minutes, then plug it back in and turn on the main power switch. This can help reset the control panel and resolve any temporary glitches.
Check for paper jams: Make sure there are no paper jams or obstructions in the shredder blades or the paper entry slot. Even a small piece of paper can trigger the reverse mode. Clear any jams or debris and ensure the shredder is clean.
Inspect the control panel: Look for any visible damage or issues with the control panel buttons. Ensure that the buttons are not stuck or physically damaged. If you notice any problems, it may be necessary to contact Fellowes customer support for further assistance or to arrange for repairs.
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Regards,
Sonu
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