Frigidaire FFU2124DW Support Question
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Question posted by shawncgs on August 5th, 2013
Heavy Amount Of Ice Buildup. Water Drops On Inside Top
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Answer #1: Posted by OnlineOutreachSpecialist on August 6th, 2013 9:52 AM
Older model freezer did this and then you needed to manually clean them. Today’s models really shouldn’t have much frost in them. In fact, today’s model freezers actually have defrost cycles in which they will defrost themselves to keep this very problematic situation at bay. Therefore if you see a large amount of frost, you need to take action. Consider these possible problems and take action to repair them.
Consider these possible problems and take action to repair them.
- Is the door open quite a bit? If so, this can cause frost from too much outside air getting into the unit and it being unable to compensate for it. Keep the door closed as much as possible.
- Is the door properly shutting? Look at the outside edges of the door. The gaskets there need to lay completely flat against the unit. A small rip or gap can cause the entire refrigerator to be off temperature. Clean all debris from them using mild detergent and warm water. If there are tears in the gasket, they need to be replaced. Also, press on them. Do they bounce back or are they hard? If they are hard or they don’t bounce back, replace them.
- Are foods properly covered when placed into the freezer? Foods, especially liquids or moisture-rich foods left uncovered can easily cause frost in your freezer. Keep all foods tightly covered and allow them to temp before you place them into your refrigerator. This means to allow hot foods to come down in temperature before placing them into the freezer.
- Are your drains free and clear? Freezers drain excess water down into these drains. If the drain is clogged, this can be a problem for the water. Where else can it go? It frosts up in your refrigerator because of its exposure to the cold. Simply cleaning the drain and making sure it is open will do all the work you need it to.
- The defrost timer may not be working. When all of these other situations prove fruitless, it could be that your refrigerator has a defrost timer that simply is not working or not working correctly. You can replace the timer yourself, with a bit of skill. Or, you may want to call a professional to have this done.
- The heater or the thermostat may not be working or damaged. These regulate the temperature in the freezer and therefore could potentially cause a frost situation when they aren’t working properly. Here you may need a professional to handle the repair or replacement of these parts.
Water collecting inside the unit, it is because the water to a pan at the bottom of the freezer. From the pan, the water normally evaporates. If the tube or channel is clogged or obstructed, the water backs up and leaks into the inside of the refrigerator compartment. Then the water builds up at the bottom, inside of the freezer. When the water has built up for a time it may spill out of the front of the door opening. To fix this problem, clear the drain tube or channel and allow the defrost water to flow down to the drain pan.
I certainly hope this troubleshooting tip resolves your concern. If you have any additional questions, please feel free to respond.
Online Outreach Specialist
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