Frigidaire FGHB2869LF Support Question
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Question posted by mibmop on May 22nd, 2013
Upper Icemaker Is Completely Encompassed In Frost And No Error Codes, Any Ideas?
Current Answers
Answer #1: Posted by OnlineOutreachSpecialist on May 24th, 2013 10:48 AM
Older model refrigerators did this and then you needed to manually clean them. Today’s models really shouldn’t have much frost in them. In fact, today’s model refrigerators and freezers actually have defrost cycles in which they will defrost themselves to keep this very problematic situation at bay. Therefore if you see a large amount of frost, you need to take action. Consider these possible problems and take action to repair them.
- Is the door open quite a bit? If so, this can cause frost from too much outside air getting into the unit and it being unable to compensate for it. Keep the door closed as much as possible. You can try and melt the frozen ice build-up by using a hair dryer - but be careful to not melt any plastic parts!
- Is the door properly shutting? Look at the outside edges of the door. The gaskets there need to lay completely flat against the unit. A small rip or gap can cause the entire refrigerator to be off temperature. Clean all debris from them using mild detergent and warm water. If there are tears in the gasket, they need to be replaced. Also, press on them. Do they bounce back or are they hard? If they are hard or they don’t bounce back, replace them.
- Are foods properly covered when placed into the refrigerator? Foods, especially liquids or moisture-rich foods left uncovered can easily cause frost in your refrigerator. Keep all foods tightly covered and allow them to temp before you place them into your refrigerator. This means to allow hot foods to come down in temperature before placing them into the refrigerator.
- Are your drains free and clear? Refrigerators drain excess water down into these drains. If the drain is clogged, this can be a problem for the water. Where else can it go? It frosts up in your refrigerator because of its exposure to the cold. Simply cleaning the drain and making sure it is open will do all the work you need it to.
- The defrost timer may not be working. When all of these other situations prove fruitless, it could be that your refrigerator has a defrost timer that simply is not working or not working correctly. You can replace the timer yourself, with a bit of skill. Or, you may want to call a professional to have this done.
- The heater or the thermostat may not be working or damaged. These regulate the temperature in the refrigerator and therefore could potentially cause a frost situation when they aren’t working properly. Here you may need a professional to handle the repair or replacement of these parts.
Online Outreach Specialist
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