Question posted by jjbrown49 on October 5th, 2011
If I's A Free Trail Why Are Teycharging My Account 20.00 Dollars
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Current Answers
Answer #1: Posted by sheana1 on October 5th, 2011 7:18 PM
sheana1
Member since:
October 5th, 2011 Points: 426,890
Member since:
October 5th, 2011 Points: 426,890
if you did not choose the free trial option then they will charge you or also if it has been past the free trial time frame again they will charge you if those both are not the case then contact customer service and request a refund if they do not do that then make a claim through your bank. good luck
Answer #2: Posted by GameFlySupport on October 18th, 2011 12:12 PM
GameFlySupport
Member since:
October 18th, 2011 Points: 97,780
Member since:
October 18th, 2011 Points: 97,780
GameFly performs a $20 authorization for the card that you plan to use for your membership after the trial ends. We do not collect any funds from the authorization and your bank should release it within 3-5 days. Please contact us at [email protected] to further assist you.
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