Gateway NV-59C Support Question
Gateway NV-59C Support Question
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Question posted by jhsshelb on March 23rd, 2014
Nv59c Will Not Boot
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Current Answers
Answer #1: Posted by freginold on May 6th, 2014 3:05 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Typically when a laptop won't turn on, it's one of three things: the battery, the battery charger/AC adapter, or the motherboard.
You can rule out the battery easily by attaching the AC adapter and trying to turn the laptop on. If your AC adapter has an LED on it, you can often tell if the adapter isn't working because the LED won't light up. (However, just because the LED does come on doesn't mean the adapter is working as it should.)
The motherboard is the most expensive option to replace, so a good rule of thumb is to get a new AC adapter/charger and see if the laptop powers up with that. If it still won't power on, you may have a bad motherboard, in which case it might be cheaper to get a new laptop than have the motherboard repaired or replaced.
Related Gateway NV-59C Manual Pages
Gateway Quick Start Guide for Windows 7 - Page 36
... computer on page 35. When the Gateway logo appears, press F8 to exit. Start with a different boot device. When the Gateway logo appears, press F8 on your computer using the arrow keys or mouse (...keyboard to highlight Last Known Good Configuration and press Enter.
36 - Start your computer to enter the boot menu (this , try to lose data that were in the top menu using one of checks. ...
Gateway Quick Start Guide for Windows 7 - Page 47
...press F12 to select CDROM/DVD, then press Enter. Use your arrow keys to open the boot menu.
A dialogue box displays information about the hard drive that the operating system will take ... software and drivers that were pre-installed on -screen prompts to restart your system. The boot menu is still working, see "Recovering from within Windows To reinstall Windows and all files on...
Service Guide - Page 1
Gateway NV59C Series Service Guide
Service guide files and updates are available on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
Service Guide - Page 2
Date
Chapter
Updates
II Revision History
Please refer to the table below for the updates made on Gateway NV59C service guides.
Service Guide - Page 7
... Hot Keys 14 Hardware Specifications and Configurations 16
System Utilities
23
BIOS Setup Utility 23 Navigating the BIOS Utility 23
Gateway NV59C BIOS 24 Information 24 Main 25 Security 26 Boot 29 Exit 30
BIOS Flash Utilities 31 DOS Flash Utility 32 WinFlash Utility 34
Remove HDD/BIOS Password Utilities 35
Machine...
Service Guide - Page 9
...
EasyNote Exploded Diagrams 166 Main Assembly 166 Upper Assembly 167 LCD Assembly 168
FRU List 169 Screw List 176
Model Definition and Configuration
178
Gateway NV59C 179
Test Compatible Components
193
Microsoft® Windows® 7 Environment Test 194
Online Support Information
207
Index 209
IX
Service Guide - Page 27
... socket Supports DIMM type Supports DIMM Speed Supports DIMM voltage
Specification • Flash ROM 4MB • Support ISIPP • Support Acer UI • Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution...
Service Guide - Page 28
... (WOL) support meeting the ACPI
requirements • Statistics for SNMP MIB II, Ethernet-like MIB, and
Ethernet MIB (IEEE 802.3z, Clause 30) • Self-boot feature, utilizing smaller EEPROM size with
ability to use on-chip memory • Supports iSCSI boott • PCI Express CLKREQ support • Integrated switching regulator...
Service Guide - Page 33
... a parameter if it is subject to Chapter 4 Troubleshooting when problem arises. NOTE: You can change boot device without entering BIOS SETUP Utility. Help for a
particular menu are in the Item Specific Help part...an item, use the up and down arrow keys.
• To change the value of F12 Boot Menu is prompted on the bottom of the menu options to go to parameter values. Chapter 2
...
Service Guide - Page 34
... UUID
Description This field shows the CPU type and speed of the CPU.
Gateway NV59C BIOS
Information
The Information screen displays a summary of your reference only.
Displays system... of the Distributed Computing Environment (DCE).
24
Chapter 2
InsydeH20 Setup Utility Information Main Security Boot Exit
Rev. 3.5
CPU Type CPU Speed
HDD Model Name: HDD Serial Number: ATAPI Model...
Service Guide - Page 35
...Recovery function. Parameter System Time System Date Total Memory Video Memory Quiet Boot
Network Boot F12 Boot Menu D2D Recovery
SATA Mode Display Mode
Description Sets the system time.
...server). Note: Switchable Graphics is the help for Video.
Enables, disables Boot Menu during system boot instead of the traditional POST screen that displays the normal diagnostic messages. ...
Service Guide - Page 36
...from unauthorized use.
Press Enter to set the user password. Password on Boot
Description Shows the setting of the Supervisor password
Shows the setting of the hard disk password....
InsydeH20 Setup Utility Information Main Security Boot Exit
Supervisor Password Is: User Password Is: HDD Password Is:
Set Supervisor Password ...
Service Guide - Page 37
... length can opt to enable the Password on the screen. 3. IMPORTANT:Be very careful when typing your password because the characters do not appear on boot parameter. 5. Type the current password in the "Enter New Password" field. Use the ↑ and ↓ keys to "Clear".
4. Type a password in the Enter Current...
Service Guide - Page 38
.... If the current password entered does not match the actual current password, the screen will display the following .
When you can enable the Password on boot parameter. 6.
Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key.
Re-enter password. [Continue]
28
Chapter...
Service Guide - Page 39
... diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to load the operating system.
Press to move it up the list. Network Boot : LEGACY PCI DEVICE 5. USB CDROM :
Use < > or < > to select a device, then press to move it down...
Service Guide - Page 40
... Save and Exit
The table below describes the parameters in this screen. Exit utility without saving setup data to . Information Main
InsydeH20 Setup Utility Security Boot Exit
Rev. 3.5
Exit Saving Changes Exit Discarding Changes Load Setup Defaults Discard Changes Save Changes
Item Specific Help
Exit system setup and save your changes...
Service Guide - Page 41
... you should create a Crisis Recovery
Diskette before you use the AC adaptor power supply when you may not boot the system because the BIOS is required for the following conditions: • New versions of system programs &#...Utilities
The BIOS Flash memory update is not completely loaded. Then boot the system from the bootable diskette. Use the Flash utility to finish BIOS Flash, you run the Flash...
Service Guide - Page 173
... try
again. Clearing Password Check
Steps for Clearing BIOS Password Check
If users set BIOS Password (Supervisor Password and/or User Password) for the Gateway NV59C. Restart the system.
If there is no Password request, BIOS Password is necessary to bypass the password check, users need to short the HW Gap...
Service Guide - Page 175
... government ordinance or regulations on how to dispose it will not be noted on how to order FRU parts for repair and service of Gateway NV59C. Chapter 6
165
Service Guide - Page 203
Refer to the Gateway NV59C.
Regarding configuration, combination and test procedures, please refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Appendix B
193 ...
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