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Genie SilentMax 1000 Support Question

Genie SilentMax 1000 Support Question

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Question posted by dan421574 on December 10th, 2022

Genie Silentmax1000door Started To Close Stopped.now Wont Work And Both Lights R

my door started to close, then stopped and now will not do anything and both led lights are red?

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Answer #1: Posted by Odin on December 10th, 2022 11:42 AM
This answer was accepted by the poster of the original question.
Odin

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Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Related Genie SilentMax 1000 Manual Pages

Owner's Manual - Page 1

... the risk of Johnson Controls Technology Company. For use only with a one piece overhead garage doors. GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE MANUAL Includes INTELLICO®DE 2 Remote Control...
Owner's Manual - Page 2

...store. 9 S2afety Inf3ormatio4n Safety Notifications 3 Important Safety Instructions 3 Infrared Protection Function 3 F3eatures Safety 4 Opener 4 R4equired5Progra6mming Introduction 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits 7 Wall Console Overview 8 Series III Wall Consoles with Black Buttons... 8 Series...
Owner's Manual - Page 3

... READ THIS SAFETY INFORMATION CONVENTIONS USED IN THESE INSTRUCTIONS Garage doors are large, heavy objects that move with the door opener. DO NOT allow children to potential hazards that has a broken spring. DO NOT operate a door that jams or one that can cause injuries, your local Genie® Factory Authorized Dealer. • DO NOT install operator...
Owner's Manual - Page 4

... full open /close the door for an Assembly/Installation Instructions poster, if needed , or call 1-800-35GENIE. The door stops and reverses to a desired rate, vary limits and force, and program new remotes. LED indicator lights on the powerhead and on page 11. Automatic ForceGuard™ Control Automatically sets the force required to close. 3.When the garage door is closing movement...
Owner's Manual - Page 5

... Genie garage door opener is preset at the factory. These buttons should NOT be used to synch with the buttons, LED indicators and products used for programming ONLY. Each of three different colors: blue, red or purple. This program does not require manually initiated changes. PROGRAM SET - + Enters into and selects programming menus. move (open/ close) your particular door...
Owner's Manual - Page 6

... console red indicator light (or backlight) is fully closed on floor, then release. PROGRAM SET + HOLD 1 2 1 2 Press and hold the down arrow button (-) and the long LED will...red or flashing LEDs on blue (round LED remains off). PROGRAM SET + NOTE: If shuttle/bullet has NOT been engaged to complete each step. Closing Garage Door (Down Limits) 1 Lift the door open...and start over.
Owner's Manual - Page 7

... to avoid contact with garage door closed ) limit is programmed. 8 Press and hold the up arrow button (+) and the round LED will begin flashing. PROGRAM SET - 9 Press and release the Program Set button (both LEDs flash blue and go off ). BOTH DOOR LIMITS ARE NOW PROGRAMMED. 7 7/13/12 10 17 AM HOLD Opening Garage Door (Up Limits) NOTE: Beginning...
Owner's Manual - Page 8

... door. Indicator Light -Red indicator backlight is ON. -When Sure-Lock™ is ON, the indicator light is ON, indicator light flashes. Independent Light Control Button Use this button to work normally. Note: Constant button pressure in the CLOSE mode will remain ON until Indicator Light flashes) to activate Sure-Lock™. • Press and release to open or close garage door...
Owner's Manual - Page 9

... fully set themselves when you use the Wall Console to open and close your garage door using the Wall Console Open/Close button. 13 Close the garage door using the Open/Close button on the powerhead will clear the lights. Repeat this manual (pages 18-19). 10 Open and close to fully open and close the garage door for the first time automatically sets the Force needed...
Owner's Manual - Page 11

... button on the remote (the door should open or close). PROGRAM IMPORTANT: Your HomeLink® device will ONLY respond to set the button in the "Accessory" position. Each Remote can be programmed for other garage door openers, repeat the steps above using one of the other two Remote buttons. to connect to Genie mode. The Remote button...
Owner's Manual - Page 12

... any single button will stop fully open or closed. Press and hold Program key and then the Up/Down key for 5 seconds or until backlight goes off (30 seconds) NOTE: Rapid blinking of the red LED on any key will activate door until the LED starts to Opener PROGRAM - + HOLD 2 seconds PROGRAM SET - + PROGRAM SET - + 1. Opener LEDs will turn o . 5. Press in...
Owner's Manual - Page 14

... be opened to your door opener has a black antenna wire and the serial number does not start with Intellicode® 2 openers. If you use an external receiver, it may need to the Intellicode® 1. 3 Find the Learn Code Button and Learn Code Indicator LED on your Genie® instructions for 10 seconds (both the RED and GREEN LEDs on...
Owner's Manual - Page 16

... risk of travel, retest door opener. Locate wall console within sight of severe injury or death. Control must be working properly. Safe-T-Beam® (STB) System Check Check that both LEDs are ON steady. An improperly balanced door increases the risk of door and far enough from door to prevent contacting it should stop and reverse to prevent...
Owner's Manual - Page 17

...PowerLift® 900, GPower™ 900 require light bulbs of remote. 2. Door will not close the door automatically unless the Safe-T-Beam® System is engaged to door opener. • Test light operation. CORRECTIVE MAINTENANCE Changing Light Bulbs WARNING • Use extreme caution when working from carriage, pull down and toward the opener. Compact CFL's may also be used. - Note...
Owner's Manual - Page 18

... Powerhead LEDs LONG LED ROUND LED Off BLUE BLUE Off BLUE BLUE Off PURPLE PURPLE Off PURPLE PURPLE Off RED RED Off RED RED 18 G999-393 Manual-ScrewBeltChain-EN indd 18 (continued next page) 7/13/12 10 17 AM Doors that start up and down , STOP, and reverse before they completely open. 6 Maintenance and Adjustments Adjustment Guides CAUTION Door closing...
Owner's Manual - Page 19

... release. LOCKS IN OPENING SETTING. LOCKS IN CLOSING SETTING. FLASH BLUE FLASH BLUE SPEED SETTINGS DONE Locating Safe-T-Beam Pairs: Source (Red LED) and Sensor (Green LED) Sun Red Green LED LED One Door Garage Green LED Red Red LED LED Two Door Garage Green LED Green Red Red Green Green Red LED LED LED LED LED LED Three Door Garage Single Garage Door • Determine which...
Owner's Manual - Page 21

... new remotes. See page 8. • Check door balance, condition, and door spring. • Check opening "FORCE" adjustment. See page 17. • Reposition door opener antenna. • Remote LED does not come ON with the garage door hardware or springs, contact The Genie Company at STBs. Door starts down , then STOPS and goes back up , but STOPS before it is engaged into...
Owner's Manual - Page 22

... ON/RED/ STEADY ON/RED/ FLASHING OFF OFF ON/RED/ FLASHING OFF OFF OFF ON/RED/ FLASHING ON/RED/ STEADY Possible Problem Normal operation. Re-program limits, see page 10. WHAT TO DO • Be sure all door fasteners are tight. • Be sure garage door is in good repair, properly lubricated and balanced. • Be sure opener is...
Owner's Manual - Page 23

...; 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 LIMITED WARRANTY GMI Holdings, Inc d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers...
Owner's Manual - Page 24

... • Lighted keypad with flip-up cover • Controls up to 3 openers • Large, easy to find buttons for activation Upgrade with Revolution Series 1500, 1200 and 1000 Models) • Sleek and compact design • Beeps and flashes green when garage door closes. visit www.GenieCompany.com or call 1-800-35-GENIE. Also available at your garage door close properly...

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