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Genie SilentMax 1000 Support Question

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Question posted by joseong00 on January 5th, 2014

Remote Opener For Genie Silentmax 1000

I have two remote openers that came with the products. They both worked well for one year. Then one of them stopped working. They both have new batteries so the baterry is not a problem. What should I do?

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Related Genie SilentMax 1000 Manual Pages

Owner's Manual - Page 1

... or have questions? GARAGE DOOR OPENER MODELS PowerMax® 1200/1500, SC 1200/1500, TriloGTM 1200/1500, PowerLift® 900, GPowerTM 900, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 SCREW/BELT/CHAIN DRIVES OPERATION & MAINTENANCE MANUAL Includes INTELLICO®DE 2 Remote Control. For use only with a one piece overhead garage doors. Genie, Genie logo, Intellicode, Safe...

Owner's Manual - Page 2

...3 F3eatures Safety 4 Opener 4 R4equired5Progra6mming Introduction 5 Overview of Powerhead Controls 5 Travel Limits Closing Garage Door (DOWN Limits 6 Opening Garage Door (UP Limits 7 ...9 Remotes/New Intellicode 2 Openers 10 O5ptional 6Program7ming Keypad 12 Clearing Memory for Remotes 13 Intellicode 1 Remotes 14 O6ne Piece7Doors Attaching Door Bracket to Door 15 Attaching Door Arm ...

Owner's Manual - Page 3

...Genie® Factory Authorized Dealer. • DO NOT install operator on an improperly balanced door... INSTRUCTIONS Garage doors are large...door could result in death or serious injury. • CAUTION indicates a potentially hazardous situation which , if NOT avoided, will result in Death or Serious Injury Keep people clear of opening while door is used throughout this manual. For products...

Owner's Manual - Page 4

... garage door will automatically stop its fully opened position. Lights will not allow manual opening . Check that enhances the security of no effect on page 11. You can also go to www.geniecompany.com to download a PDF file. If you release the "open /close " button on the STBs provide a self-diagnostic code if an operational problem exists...

Owner's Manual - Page 5

... operate correctly. This function does NOT require programming. Remote Programs (Default menu) - These show you how to program your remotes to program the opener so that your Genie garage door opener is installed, you will want to synch with additional remote control devices, wall consoles, keypads, and the powerhead. 3. Door Speed Program (Factory Set) - NOTE: The 3 programming buttons...

Owner's Manual - Page 6

... page) G999-393 Manual-ScrewBeltChain-EN indd 6 7/13/12 10 17 AM Severe damage to the opener can restart as many times as necessary to carriage, do so now. Closing Garage Door (Down Limits) 1 Lift the door open by hand until the shuttle/bullet engages the carriage on the rail. 4 Press and hold the down...

Owner's Manual - Page 7

... 2 seconds until the long LED light comes on blue (round LED remains off ). PROGRAM PROGRAM - + ET G999-393 Manual-ScrewBeltChain-EN indd 7 The UP (open , then release. HOLD Opening Garage Door (Up Limits) NOTE: Beginning with powerhead. 3 Required Programming 5 Press and release the Program Set button (both LEDs flash blue and go off ). PROGRAM...

Owner's Manual - Page 8

... with this button to open or close garage door. Each wall console has three buttons. W B/W - Indicator Light -Red indicator light is always ON. -When Sure-Lock™ is ON, the powerhead cannot be activated by the wall console or a remote. • Press and hold for 5 seconds (or until this button to work normally. To powerhead...

Owner's Manual - Page 9

... the door is covered in Troubleshooting Section of this process as needed to fully open and close your garage door using the Wall Console Open/Close button. 13 Close the garage door using the Open/Close ... with the board, it should stop and reverse direction within 2 seconds to improperly set . 12 Lay a 2" x 4" board at under the center of the door. Force and Speed Limits are ...

Owner's Manual - Page 10

... LED begins flashing purple). NOTE: You have run out of the step and start over. 3 Required Programming REMOTES / New Intellicode 2 Openers NOTE: The following these steps. 14 Press and hold Remote too close to the Powerhead when programming Remote buttons. (continued next page) 7/13/12 10 17 AM If you have 30 seconds to Intellicode 1.

Owner's Manual - Page 11

... PROGRAMMING IS COMPLETE AND YOUR GARAGE DOOR IS READY TO USE! Each Remote can be programmed for other garage door openers, repeat the steps above using one of the other two Remote buttons. NOTE: For Car2U and HomeLink, park the car outside the garage with the ignition key in the car to Genie mode. 3 Required Programming 18 Press and...

Owner's Manual - Page 13

... Wall Console. G999-393 Manual-ScrewBeltChain-EN indd 13 (continued next page) 13 7/13/12 10 17 AM NOTE: The garage door opener will clear ALL programmed Remotes and wireless Keypads. All remaining (or recovered) Remotes and wireless Keypads MUST BE reprogrammed as shown on pages 9 and 12. T - + SET HOLD 2 seconds 2 Release the Program Set...

Owner's Manual - Page 14

... the button for this Intellicode® 1 model of Genie® garage door openers .The default Intellicode® 2 setting must be opened to access the Learn Code Button and Indicator LED. 4 Press the Learn Code Button (the LED on the Opener 5 Press the Remote button 2 times (the LED on your Genie® instructions for 10 seconds (both the RED...

Owner's Manual - Page 16

..., READ AND FOLLOW ALL INSTRUCTIONS. 1. Keep remote away from drive system. • Raise and lower the door manually-it while operating the console. NO ONE SHOULD CROSS THE PATH OF THE MOVING DOOR. 4. WARNING Use of any hardware, and DO NOT OPERATE garage door automatically or manually if door is working properly, perform the check as follows...

Owner's Manual - Page 17

... step stool. • When replacing light cover, make sure wires are programmed. Operate door using a washer or coin that fits into the slot at top of no more than 60 watts. Open remote case using a remote or wall console. - Remote Battery Replacement Replace remote battery with greater than 100 Watt rating, PowerLift® 900, GPower™ 900 require...

Owner's Manual - Page 19

... speed. LOCKS IN CLOSING SETTING. Please note that speed may be positioned further away from door opening if necessary to avoid sunlight but no further off the wall to minimize wear on the direct sunlight side Multiple Garage Doors • NEVER position Safe-T-Beam modules where signals will display. Speed Adjustment Action 1 Press and...

Owner's Manual - Page 21

... one. See pages 6-7. • Check Sure-Lock™. Erase all remotes. • Replace remote battery with the garage door hardware or springs, contact The Genie Company at 1-800-35GENIE. Limits must be OFF for binding. • If an operational problem exists, and opener will not close, the opener can cut wires. Refer to make sure chain/belt is engaged...

Owner's Manual - Page 22

.... Program error. Component failure. Remote NOT programmed. Then program Intellicode® 1 remote using Intellicode® 2 remote, see page s 6-7. Check door spring, track, rollers, hinges and fixtures. WHAT TO DO • Be sure all door fasteners are tight. • Be sure garage door is in good repair, properly lubricated and balanced. • Be sure opener is in . Normal speed...

Owner's Manual - Page 23

...SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200 LIMITED WARRANTY GMI Holdings, Inc d/b/a The Genie Company ("Seller") warrants to the original purchaser of the below identified, SilentMax® 1000/1200, CB 1000/1200, IntelliG® 1000/1200, PowerMax® 1200/1500, SC 1200/1500, TriloG™ 1200/1500, PowerLift® 900, or GPower™ 900 garage door openers, ("Product...

Owner's Manual - Page 24

...8226; Beeps and flashes green when garage door closes. Also available at your garage door close properly • Network Adapter required Easy operation at Home Improvement outlets and other remotes or wall buttons Check out NEW ACCESSORIES and PRODUCTS; Closed Confirm™ Wireless Remote (Works with flip-up cover • Controls up to 3 openers • Large, easy to find buttons...