Gigabyte AORUS FI32Q Support Question
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Question posted by icher83 on May 10th, 2023
Upscaling To 4k
Current Answers
Answer #1: Posted by SonuKumar on May 10th, 2023 10:05 PM
Disable Dynamic Super Resolution (DSR): DSR is a feature in NVIDIA graphics cards that allows for higher resolutions than the native resolution of a monitor. Check to see if DSR is enabled in the NVIDIA Control Panel, and if so, disable it.
Check game settings: Some games have built-in resolution scaling options that can affect the output resolution. Check the graphics settings in your game to ensure that the output resolution is set to WQHD.
Check the cable: Ensure that you are using a high-quality DisplayPort cable that supports WQHD resolution. A faulty or low-quality cable can cause issues with resolution scaling.
If these steps do not resolve the issue, it is possible that there may be a firmware or hardware issue with your monitor. In this case, it is recommended to contact Gigabyte support for further assistance or potentially a replacement if the monitor is still under warranty.
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Answer #2: Posted by HelpHero on May 10th, 2023 10:14 PM
1. Display settings - The monitor may have specific display settings that are configured to upscale lower resolutions to 4K. This can occur when the user selects a specific display mode that includes upscaling.
2. Graphics card settings - The graphics card may be set to output a lower resolution than the monitor's native resolution. The monitor could then upscale the image to 4K to fill the screen.
3. Game settings - The game's graphics settings may be set to a lower resolution. Some games have an option to upscale the resolution for better performance. In this case, the monitor could be upscaling the game to take advantage of the higher resolution.
4. Driver settings - The monitor driver or graphics card driver may force upscaling for certain applications or games. This could be due to specific image quality or performance settings.
Overall, upscaling to 4K can enhance image quality and provide a more immersive gaming experience. However, the quality of the upscaling can vary depending on the technology used and the settings configured.
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Answer #3: Posted by needsumit on May 10th, 2023 11:41 PM
- Check your game settings: Make sure your game's resolution is set to WQHD (2560x1440) in the game's settings. If the game is set to a higher resolution, it may be causing the monitor to upscale the image to 4K.
- Check your NVIDIA Control Panel settings: Open the NVIDIA Control Panel and navigate to the "Change resolution" option under the "Display" tab. Make sure that the resolution is set to WQHD (2560x1440) and that the refresh rate is set to the maximum supported by your monitor.
- Check your Windows display settings: Right-click on your desktop and select "Display settings" from the menu. Under the "Display resolution" section, make sure that the resolution is set to WQHD (2560x1440) and that the scaling is set to 100%.
- Check your monitor settings: Navigate to your monitor's settings menu and make sure that any upscaling options are disabled.
If none of these solutions work, it's possible that there may be an issue with your graphics card or monitor.
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