Question posted by Roblesc18 on January 25th, 2021
Refunded In Groupon Bucks Instead Of To My Card
wondering if there was an option to be refunded to my card? I didn't authorize this purchase
Current Answers
Answer #1: Posted by Odin on January 25th, 2021 11:49 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,700
Member since:
April 10th, 2010 Points: 41,236,700
If you didn't authorize the purchase, you're definitely entitled to a reversal of the charge [to your card, if that was charged]. Unfortunately, Groupon in the U.S. is not currently offering phone access. You can however write the company at [email protected]. If worse comes to worst (I don't expect it will be necessary), you can complain to the consumer protection agency for your state, which you can look up using https://www.usa.gov/state-consumer.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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