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HTC EVO 4G LTE Support Question

HTC EVO 4G LTE Support Question

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Question posted by shogle on August 22nd, 2012

Htc Incredible 4g Lte Powers Itself Off.

My New HTC Incredible LTE keeps powering itself off after less than a minute of non-use.  It is not the sleep mode which is set for 2 minutes.  It completely powers down and I have to use the power button to start it and then the unlock ring.  Verizon support has no idea why and said I might just have gotten a bad phone.  It is only 4 days old.  Should I return it for a replacement, while it is under the return policy?  

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Related HTC EVO 4G LTE Manual Pages

User Manual - Page 10

Connect Your Phone to the Internet Through a Computer (Internet Pass-through) ..........151 Camera and Video ...152 Using the Camera ...152 Launch the Camera ...152 Take a Photo ...154 Record a Video ...154 Camera Scenes ...155 Change Camera and Video Settings 156 Access Photos and Videos 157 View Photos and Videos 157 Start a Photo Slideshow 158 Watch Videos...
User Manual - Page 22

Front panel  Power Button lets you turn the phone on or off, turn the screen on or off, restart the phone, or switch your phone to airplane mode.  Earpiece lets you hear the caller and automated prompts.  Proximity sensor automatically switches the display screen off when you are speaking to them. Your Phone's Layout The...
User Manual - Page 51

...phone number of the following:  Press the volume button.  Briefly press the Power button ( ).  Place the phone face down on a level surface. (You can do this even on the Lock screen.) Use ...Public Safety Answering Points (PSAPs), may take up , or touch and hold the Answer button and then drag it may not be equipped to receive GPS location information from someone ...
User Manual - Page 62

... advantage of your phone's features, such as Gallery, Camera, and Music, when you are on or off in Power options. Mobile Network This menu lets you turn your data connection on mobile networks, see Data Services - Configure settings for high-speed data access using available computer networks. See Bluetooth and NFC. While in Airplane Mode, the status...
User Manual - Page 70

...-rotate Screen Animation Text Size Brightness Screen Timeout Keep the Screen On While Charging Change the Wallpaper Calibrate the Screen... before you can also help increase battery life. Display Settings Adjusting your phone's display settings not only helps you see what you can try again...1. Use a Screen Unlock Password 1. Enter your password, and then touch Continue. Touch None.
User Manual - Page 79

... want to erase all data on your phone will power down button, and then press . 2. Important: Make sure to back up to 10 minutes. Your phone will be deleted. Adjust the Screen Brightness and Screen On-Time Manage Your Phone's Wireless Functions Set the Email Synchronization Schedule Close Applications Not In Use Adjust the Screen Brightness and Screen...
User Manual - Page 80

... Widgets tab, touch All Widgets > Settings > Power Dashboard.  Decrease the time before the screen turns off the screen, press . Close Applications Not In Use You can disable the 4G LTE, Bluetooth, GPS, Sprint Hotspot, and Wi-Fi functions of the phone when not in use . Turn off any wireless functions (for new messages, the more or less...
User Manual - Page 81

... . 1. Clear the Automatic date & time and Automatic time zone check buttons. 3. Touch Set time. In the time window, scroll the time wheel to the date ...The Language & keyboard settings let you select a preferred input method, control keyboard settings, and more information. Touch System language. 3. Keyboard Settings For details on your phone automatically uses the network-provided date,...
User Manual - Page 83

... a New People Entry and Transfer Contacts from Your Old Phone. Google contacts are several ways you can add contacts to People App Merge Entries in your phone or transfer existing ones from your phone. Log in to your phone after you won' have the same contacts from your old phone to your computer, and then use HTC Sync...
User Manual - Page 107

... to view your POP3/IMAP or Exchange ActiveSync email messages on your phone.  Notification sound: Set the phone to play a sound when a new email message arrives.  Notification vibrate: Set the phone to vibrate when a new email message arrives.  Delete account: Touch to discontinue using that you want to delete. 3.  Reply with original text: Select...
User Manual - Page 117

Add the Messages Widget Add the Messages widget so you want your phone to receive emergency alerts. Social Networking Accounts Stay in each conversation thread. (This does not include locked messages.)  General: Signature  Use signature: Select this option to add a signature to all your social networking accounts. Facebook Twitter for details...
User Manual - Page 160

... a social network such as eight computers or mobile phones via Wi-Fi. When Sprint Hotspot is active and is ready to paste the selected text in a new email, text or multimedia message, or in your phone. 1. For more information, see Data Services - Select an option to share its 4G LTE or 3G connection, the hotspot icon...
User Manual - Page 163

... online with your notebook or desktop computer at any time, using your computer. Note: When you turn off your local network's firewall. Web and Data 151 For more information, see HTC Sync Manager. 2. Sprint 4G LTE and Sprint 3G Networks. 3. Install HTC Sync Manager on your phone's data connection. 1. On the Connect to the Internet via...
User Manual - Page 164

... You can use the camera or camcorder to the lock screen ring so you can also touch the Camera icon or press the Camera key to launch it. Just directly launch the camera from the lock screen, even if your phone is off, press . 2. Tip: From the Home screen, you can start taking...
User Manual - Page 193

... your photos and videos that 's available on your phone and other non-HTC phones), and complete the getting started wizard on one of online storage by email. You're eligible to use this offer only on the Dropbox website (www.dropbox.com/gs)  If you're a new Dropbox user, setting up your photos, videos, and documents anywhere, anytime...
User Manual - Page 197

..., click Account. (Or click your Windows Live ID first if you don't have SkyDrive access. Touch > SkyDrive for HTC Sense. 4. Unlink Your Phone from Dropbox If you lose your HTC phone, you can remotely unlink from your photos. Tools and Calendar 185 You can:  Use Gallery to your other mobile phones where you have one place.
User Manual - Page 206

... Events Set up HTC Sync Manager to sync your phone with your phone will be synced. 1. Sync Your Contacts Set up HTC Sync Manager to sync your phone with your Outlook Calendar or Windows Calendar on both your phone and your computer, select which data you want to keep . 6. Click Done to the Calendar item. 2. Click the On button. 3. Note...
User Manual - Page 207

... music tracks available, click a music track that a new disc is complete, audio files are saved, click > Settings > Rip CD. Syncing Your Phone and Your Computer Important: Before you start syncing, check and make sure your phone is recognized by HTC Sync Manager. Click the On button. 4. Click Done to your sync settings. Tip: You can play and rip audio...
User Manual - Page 213

... select the FTP Server check button. 5. Touch Accept. Open the Notifications panel, and then touch . 2. The contents of those contacts to your phone's storage. Tools and Calendar ...one, several, or all of your contacts list. Use Bluetooth FTP Server Bluetooth FTP Server allows other phone back to someone's mobile phone in your phone's storage. For more information, see Connect a ...
User Manual - Page 227

...Creating, 127 Power Button, 10 Power Off, 13 Power On, 13 Power Saving Email ...Synchronization, 69, 70 Predictive Text, 33 Add to Dictionary, 33 Edit or Delete, 34 Preset Messages, 98 Press and Flick, 18 Print Email, 91 Printing Photos, 163 Proximity Sensor, 10 Quiet Ring on Pickup, 40 Recent Apps Key, 11 Reject Incoming Call, 40 Reset Phone...

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