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Hayward E-Command 4 Support Question

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Question posted by cbarry18 on October 25th, 2023

Why Won't Timer Shut Off Filter

timer turns on filter but won't turn it off

Current Answers

Answer #1: Posted by SonuKumar on October 25th, 2023 7:58 PM
This answer was accepted by the poster of the original question.
SonuKumar

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There are a few reasons why the timer on your Hayward E-Command 4 filter might not be shutting off. Here are some things you can check:

Make sure the timer is set correctly. The timer should be set to the number of hours you want the filter to run each day. If it's not set correctly, the filter won't shut off when it's supposed to.

Check the filter pressure. If the filter pressure is too high, it can cause the timer to malfunction. To check the filter pressure, look at the pressure gauge on the filter. The pressure should be between 15 and 20 psi. If it's higher than that, you need to clean or backwash the filter.

Check the filter flow sensor. If the filter flow sensor is dirty or clogged, it can also cause the timer to malfunction. To check the filter flow sensor, look for a small plastic sensor on the filter housing. The sensor should be clean and free of debris. If it's dirty, clean it with a soft brush.

Check the filter timer. If the filter timer is defective, it will need to be replaced. To check the filter timer, try setting it to run for a short period of time, such as 15 minutes. If the filter doesn't shut off after 15 minutes, the timer is defective.

If you've checked all of the above and the timer is still not shutting off, you may need to contact Hayward customer support for further assistance.

Here are some additional tips for troubleshooting your Hayward E-Command 4 filter timer:

Make sure the filter is properly primed. If the filter is not primed, it will not run properly and the timer may not shut off. To prime the filter, turn it on and let it run until water comes out of the air bleeder valve on top of the filter.

Check the filter backwash valve. If the backwash valve is not closed properly, it can cause water to flow back into the filter and prevent the timer from shutting off. To check the backwash valve, make sure it is fully closed and that the handle is in the "filter" position.

Check the filter power cable. If the filter power cable is loose or damaged, it can cause the timer to malfunction. To check the power cable, make sure it is securely plugged into the filter and that there are no signs of damage.

If you have any further questions or concerns, please contact Hayward customer support.


Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

Regards,
Sonu
Your search handyman for all e-support needs!!

Related Hayward E-Command 4 Manual Pages

Model: ALL MODELS Installation - Page 5

... near the solar collector array so that is installed in the filtration plumbing after the filter but before installing the remote. The maximum distance between the wireless remote and the base... box), it is important not to the same sunlight as a heat sink (disperses heat from the pool/spa (or more, if local codes require). When selecting a location, note that is a waterproof portable ...
Model: ALL MODELS Installation - Page 7

... ). 4. HIGH VOLTAGE LIGHTS High Voltage Relays Filter Pump Lights Aux 1 Aux 2 Valve Outputs Pool/Spa Suction Pool/Spa Return Valve 3 TRANSFORMER LOW VOLTAGE LIGHTS FIBER OPTIC LIGHT SOURCE COLOR WHEEL POOL/SPA SUCTION VALVE CHECK VALVE (prevents draining of Standard Pool/Spa systems: In Pool/Spa Config., select: Pool/Spa Setup Pool and Spa 1. A conventional heater (gas or heat pump...
Model: ALL MODELS Installation - Page 10

... and color wheel, connect the light source to the "Lights" relay and then connect the color wheel to supply power for high voltage pool/spa lighting. Two speed filter pump: Requires 2 relays (FILTER plus one of 240V circuits) and are double pole (they make/break both speeds. ! Lo Speed Hi Speed Common Ground 2-Speed...
Model: ALL MODELS Installation - Page 11

Hayward Variable Speed Filter Pump: Proper installation of the valve outputs are dedicated to the pool/spa suction (Valve2) and return (Valve1) valves. The relay will be...and the information on the connection to an external control (usually identified as "2-wire" remote control). The Filter relay is compatible with most gas heaters or heat pumps with solar heating, Goldline offers the AQ-SOL...
Model: ALL MODELS Installation - Page 15

.... Hayward Variable Speed Filter Pump: Refer to keep water and debris out of the VSC enclosure, and a watertight fitting should be used to "2", etc. Note that the terminals on suitable cable types and splices. If a longer cable is 500 feet (160 meters). POOL/SPA SENSOR AIR SENSOR SOLAR/SPA SENSOR Pool/Spa Air Solar 12 RED...
Model: ALL MODELS Installation - Page 19

... filter pump output is used as the lower limit in Heater Cooldown mode. On , off when a heater is controlled by commands sent to the pump. The pump will NOT shut off...appears only if the Pool/Spa Setup is running. When enabled (default), the filter pump will follow the Aux1 output and Valve 2 (suction) will shut off for 35 seconds whenever the Pool/Spa valves are turning. Set lowest speed...
Model: ALL MODELS Installation - Page 23

...filter pump, super chlorinate or dimmer. Swimmers may become entrapped underneath the cover. 20 The optional AQL-DIM dimmer kit must be assigned to prime and get water flowing), when the pool/spa..., Countdown Timer, Timeclock) selected above and turn the lights relay off , countdown timer and timeclock functions Aux1 Relay Standard Rotates between Manual On/Off (default), Countdown Timer, Low ...
Model: ALL MODELS Installation - Page 24

... will turn the output off , first 3 minutes of filter pump operation (allows the pump to prime and get water flowing), when the pool/spa suction return valves are the Settings Menu speed and a speed that the "2-speed" filter pump option be used to this only enables operation of the AUX output during freeze--see Timers Menu...
Model: ALL MODELS Installation - Page 32

... menu timers menu diagnostic menu configuration menu day and time water temperature air temperature chlorinator setting salt level reason pump is running (not scheduled) reason hi-speed is running (not scheduled) countdown time remaining heater control status system manual off check system error filter speed spa heater1 temperature pool heater1 temperature spa solar temperature pool solar...
Model: ALL MODELS Operation - Page 3

...25 Warranty ECOMMAND 4 Warranty 28 Table of Contents System Overview Block Diagram 1 Automation 1 Manual System Operation Filter Pump 2 Lights and Aux Outputs 3 Pool/Spa Valves 3 Service 3 Automatic System Operation (Programming) Using the Programming Buttons 4 Programming Menu Flow Chart 5 Settings Menu 6 Timers Menu 10 Configuration Menu 13 Quick "How To" Guide Operate the...
Model: ALL MODELS Operation - Page 8

... menu timers menu diagnostic menu configuration menu day and time water temperature air temperature chlorinator setting salt level reason pump is running (not scheduled) reason hi-speed is running (not scheduled) countdown time remaining heater control status system manual off check system error filter speed spa heater1 temperature pool heater1 temperature spa solar temperature pool solar...
Model: ALL MODELS Operation - Page 9

... primarily intended for "spa only" or "pool and spa" operation and the solar control is a series of the Timers Menu. The heater will turn on whenever the pool/spa valves are in the "spa only" position and the filter pump is running and the spa water temperature is NOT available. The solar system will turn on whenever the pool/spa valves are the...
Model: ALL MODELS Operation - Page 10

... been setup for the programmed number of hours (see Timers/Super Chlorinate Hours below) overriding the normal filter pump timeclock settings. It will determine the external chlorinator output when the system is default. 7 Super Chlorinate Off Turn super chlorinate on the filter pump, set the pool/spa valves to the correct position, and set from 20...
Model: ALL MODELS Operation - Page 13

... the button again will turn off times for the low speed operation (see "Filter T2" below). The Countdown timer is the second filter timeclock 10 Timers Menu The Timers Menu allows you to be the same. If "weekends/weekdays" are adjusted in low speed during the overlap period. For pool/spa combination systems with "Filter Hi"). If the high...
Model: ALL MODELS Operation - Page 14

... (see above), there are configured for countdown timer. For two speed or variable speed pumps, this timeclock will set the normal time period for filter pump low speed operation (the word "Filter T2" in the display will turn on the filter pump and move the pool/spa valves into the "spa-only" position. Set DSapyaa-nadll Time W6ed...
Model: ALL MODELS Operation - Page 15

... at the designated times. If the Valve3 relay is configured for countdown timer. Set VDaalvyea3n-dallTime W8e:d3n0eAsdtaoy 41:00:03P7P or Valve3-wkend 8:30A...filter pump is on time- If the Aux relay is running and the pool/spa valves are in the pool-only position-the ECOMMAND 4 will keep the relay off until the ECOMMAND 4 automatically turns off the relay. Smaller pools...
Model: ALL MODELS Operation - Page 17

... Pool/Spa Setup is set to "Pool and Spa - Filter Off Valve Change This menu appears only if Pool/Spa setup is "Pool Only" or "Spa Only". Filter Operation If "Spa Spillover" is selected, the ECOMMAND 4 will automatically switch the pool/spa suction and return valves to "spillover" at the start of the programmed pool filtering time period or when the super-chlorinate function is turned...
Model: ALL MODELS Operation - Page 21

... function helps protect equipment that is manually turned on (allows air in 5% increments. The default selection is on, push "+" or "-" and select from off when the aux button is the speed of filter pump operation (allows the pump to prime and get water flowing), when the pool/spa suction return valves are the Settings...
Model: ALL MODELS Operation - Page 22

... operate the aux relay whenever the low speed operation of filter pump operation (allows the pump to prime and get water flowing), when the pool/spa suction return valves are the Settings Menu speed and a speed...The optional AQL-DIM dimmer kit must be used to turn the output on and off at the times set for the aux1 timeclock in the Timers Menu. Aux1 Interlock If "Enabled", this option allows...
Model: ALL MODELS Operation - Page 25

...or turn on, and, if the spa is running, the water temperature, and the amount of chlorine introduced into the pool/spa is determined by Aux1 or Aux2 (it on , press the "FILTER" ... the ">" button repeatedly until "Timers Menu" is on the label inside the door). If you are in the water. Press the "MENU" button repeatedly until the "Spa Heater1" or "Pool Heater1" is displayed. 3. At...

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