HP 3390 Support Question
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Question posted by twells1 on July 3rd, 2012
Send And Receiving Fax
I am have trouble setting printer to receive faxes and send faxes. I have tried everything. By setting the printer back to default setting. Noi luck
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Related HP 3390 Manual Pages
HP Printers - Supported Citrix Presentation Server environments - Page 30
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... L7600 Series (61.63.263.21)
30 Universal printer
Description Autocreation of client printers requires drivers for client printers to the client system using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Printer model tested
HP Deskjet D2360 HP Officejet Pro K5400 HP LaserJet 3020
HP Officejet Pro L7680 All-in -One HP...
HP Printers - Supported Citrix Presentation Server environments - Page 31
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... users' Win16 and Win32 client devices, Windows CE, DOS, and Macintosh OS platforms
Test methodology An HP LaserJet/Business Inkjet/Designjet/Deskjet printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website.
Printer model tested
HP Deskjet 5440
HP LaserJet 3200
HP Designjet 4000 PostScript
Driver...
HP LaserJet Products - Installing the Product in Microsoft Windows Vista - Page 5
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... in the Printers column, you may select it and then select Next. Go to Step 11. If the desired LaserJet displays in the Hostname and Port name fields. Selecting the check box installs the PCL driver by default, if available. Select the Browse button to advance to step 12. Select TCP/IP Device from...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 11
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... Status folder...182 Device Status...182 Supplies Status (HP LaserJet 3390/3392 all-in-one only 183 Device Configuration 184 Network Configuration 189 Print Info Pages 192 Event Log...193 Alerts folder...194 Set up Status Alerts 194 Set up E-mail Alerts 196 Fax folder...198 Fax Tasks...198 Fax Phone Book 199 Fax Send Log and Fax Receive Log 201 Fax Data Properties...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 128
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... loaded in -one products only)
The default setting is Automatically Select. When this STR. If you select a source tray other than Automatically Select, make sure that are available through the driver. When you have selected. If bidirectional communication is selected, the HP LaserJet 3050/3052/3055/3390/3392 all -in the source tray. Otherwise...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 170
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![](/manualimages/4/k/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-software-technical-reference-c0b0968_170_532f.png)
...select Settings, and then select Printers (Windows 2000) or Printers and Faxes (Windows... a media-size setting, you to use the driver to set media size only for Windows
ENWW HP LaserJet 3390/3392 all -in...printer accessories. The Source is: drop-down menu shows all the paper types that allow you can contain the following standard paper types appear in -one products only)
The default setting...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 221
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... LaserJet all-in the Fax Functions section send fax- If you select this option, you also have in a phone book entry is received. Fax Phone Book
The Fax Phone Book screen shows the product phone book data. Only 12 of characters that a name can only be set for the machine to which the fax is the default selection.
Figure 5-21 Fax...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 362
![](/manualimages/4/k/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-software-technical-reference-c0b0968_362_d362.png)
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.... After saving your settings on your computer, you can be held off .
● Ensure that your password, you must restore the factory defaults on the device control panel will be entered by using the HP ToolboxFX software or the device embedded Web server.
● If you repeatedly get a fax error 441 when sending faxes, try disabling the V.34...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One - Software Technical Reference - Page 363
![](/manualimages/4/k/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-software-technical-reference-c0b0968_363_52df.png)
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.... If you have done a typical install and set up Scan-To in order to scan from the feeder.
● The default file type for the HP LaserJet Scan software is JPEG when scanning to a file, and the default file type is complete, re-install your HP device using the latest software from one of black...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 61
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![](/manualimages/7/n/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-user-guide-c0b0968_61_7493.png)
...then press . 4. ENWW
Using the all-in-one uses these settings for copying, printing reports, printing faxes, and determining autoreduction sizes for your country/region. Press Menu.... 2. Press Menu. 2. Press to show messages on the all-in-one automatically restarts. Changing the default media size and type
Set...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 106
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...faxes except for the billing-code setting is credited for each destination. Press Start Fax.
4. The billing number is Off. The factory-set default for poll-received, fax-forwarded, or computer-downloaded faxes.
To change the billing-code setting...to select Fax setup, and then press .
3. On the all -in the billing-code report. Use the < or the > button to select Fax Send setup, ...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 109
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![](/manualimages/7/n/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-user-guide-c0b0968_109_8ca2.png)
...-one cannot forward a fax because of memory while receiving a fax, it terminates the incoming fax and only forwards the pages and partial pages that the fax be polled, you can set your all -in-one, it is using the fax-forwarding feature, the all -in-one (rather than the computer) must be receiving the faxes, and the answer mode...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 343
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![](/manualimages/7/n/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-user-guide-c0b0968_343_c016.png)
.... Note: Adding a memory DIMM (HP LaserJet 3390/3392 all -in -one only) does not help resolve this issue.
ENWW
Control-panel messages 325 Check that came with the all fax jobs or clear the faxes from memory.
Make sure that you were sending a fax was busy. Try a different phone cord.
See Deleting faxes from memory. The all -in...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 344
![](/manualimages/7/n/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-user-guide-c0b0968_344_eede.png)
![](/manualimages/7/n/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-user-guide-c0b0968_344_eede.png)
... Changing resolution settings. Try faxing to Standard instead of the default of Fine. Check that you are using the telephone cord that came in the all -in -one box. Select the printer driver that...13 Troubleshooting
ENWW Fax Send error
An error occurred while trying to the phone line, and making a voice call . See Setting the fax-error-correction mode or Changing the V.34 setting. See HP...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 345
![](/manualimages/7/n/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-user-guide-c0b0968_345_8283.png)
![](/manualimages/7/n/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-user-guide-c0b0968_345_8283.png)
...receiving fax line did not receive any pages from the wall, plug in a telephone, and try making one telephone cord from the computer to redial, unplug the all -in -one . The all -in -one continues to transmit a fax.
If the all-in -one copy.
Canceled send
Attempts to redial a fax...the detect-dial-tone setting.
Call the recipient to retry sending the fax. Press Cancel to start...
HP LaserJet 3050/3052/3055/3390/3392 All-in-One User Guide - Page 346
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![](/manualimages/7/n/hewlettpackard-3050-hp-laserjet-30503052305533903392-allinone-user-guide-c0b0968_346_deee.png)
....
Replace the cable if necessary, and try making a voice call but did not detect...tray 2 (HP LaserJet 3390/3392 all -in the input tray and press to a computer. See HP Customer Care or the support flyer that a fax machine was inserted... the media was calling.
No fax detected
The all -in -one to finish the job, or press Cancel to retry receiving the fax. Verify that came in the...
Service Manual - Page 227
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![](/manualimages/u/m/hewlettpackard-3390-service-manual-c9f79d4_227_f0b7.png)
... filled. An error occurred while trying to the sender or another phone line, and try sending the fax again.
ENWW
Control-panel messages 205 During the fax transmission, the all -in-one , plugging in a telephone to send the fax again. All pages of the received faxes or wait until all fax jobs or clear the faxes from memory.
Ask the sender...
Service Manual - Page 228
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... been canceled because of Fine. An error occurred while trying to Standard instead of the default of low memory. Check that contain fewer pages.
Use...setting.
to clear the error. low 1 copy Press [cancel]
None None None None
Memory is low Try again later None
Memory is finished before starting a new job. send a fax. Check for a group.
You are using the incorrect printer...
Service Manual - Page 229
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... the Redial-no answer option was turned off. Check that the redial option is enabled.
collated copy job. Try a different phone cord.
The receiving fax line did not receive any pages, or it did not answer. Canceled send None
ENWW
Description
Recommended action
The all -in -one could not detect a Check for another phone line...
Service Manual - Page 230
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...in-one to finish the job, or press Cancel to cancel the job.
Specify any appropriate job settings. This message is in -one could not print the current page because of using the all -in...action
Plug the all -in -one has failed to retry receiving the fax.
The all -in -one to clear the message. Replace the cable if necessary, and try the scan again. None
Page too complex [Enter] to...
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