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HP 5500dtn Support Question

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Question posted by naeem98349 on August 14th, 2013

I Have An Hp Clj 5550 That Comes Up With A 51.2k Wat Does This Mean

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Answer #1: Posted by DreadPirateRoberts on August 14th, 2013 7:37 AM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

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November 19th, 2010

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It's a Laser/Scanner error, which you probably already knew, but what could that "K" stand for.

CMYK.

So it's the black laser scanner that's getting an error.

In the 4600 printers I can move the black scanner connector on the DC controller to another socket to verify that the scanner is failing.

Also with regard to the 4600 printers the wires going in to the scanner are harnesses with plugs on them, they can come loose inside the scanner, it's only happened to me once, it was a result of replacing the DC controller.

Here's some more information:

51.XY PRINTER ERROR For help press ? alternates with 51.XY PRINTER ERROR To continue turn off then on

A printer error has occurred.

X Description
1 beam detect error
2 laser error
Y Description
0 no color
K black
C cyan
M magenta
Y yellow

1. Press checkmark button to continue.

2. Turn the printer off and then back on.

3. Reseat the connectors between the laser/scanner (J74 - J77) and DC controller PCB (J1106 - J1109).

4. Replace the defective laser/scanner assembly. Calibrate the printer after replacing the laser/scanner. Use Calibrate now.

5. Replace the DC controller PCB. Calibrate the printer after replacing the DC controller. Use Calibrate now.

Related HP 5500dtn Manual Pages

HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ) - Page 11

... is not supported. The default paper size is based on the spooler. • Printer install hangs. Installation issues • Errors when installing/updating. • Installation fails ... a problem with Universal Print Driver 4.4.2 Job storage/secure printing issues • The HP Color LaserJet 5550 does not use the client's username as default. • Navigating to Printing Shortcuts ...
HP Universal Print Driver for Windows, Version 4.1 - Technical Frequently Asked Questions (FAQ) - Page 12

... PCL 5e driver prints four copies when only two are not job logging. • In the version 4.1 driver, garbage displays in the spooler. • HP Color LaserJet 5550 displays an intermittent error 49. 8 Universal Print Driver Frequently Asked Questions hp*****.cfg files remain in the notification field when French is selected on the printer's control panel.
HP Jetdirect Print Servers - Administrator Guide - Page 48

... na 44 Tag for IP addresses of an IP address that the HP Jetdirect print server will be specified. lease-time 51 DHCP IP address lease duration time (seconds). The subnet mask will ...address tag. Note: This tag is not the Fully Qualified Domain Name (such as printer1.support.hp.com). It does not include the host name; it is similar to identify the portions of ...
HP Jetdirect Print Servers - Administrator Guide - Page 51

# # Example of an HP Jetdirect TFTP Configuration File # # Allow only Subnet 192.168.10 access to peripheral. # Up to 10 'allow' entries can be written through TFTP. # Up to ... to 192.168.10.1 # trap-dest: 192.168.10.1 # # Specify the Set Community Name # set-cmnty-name: 1homer2 # # End of file ENWW TCP/IP Configuration 51
HP Jetdirect Print Servers - Administrator Guide - Page 103

.... Typical Home and Networking tabs served by the Jetdirect print server. For more information, see the "HP Jetdirect Home Tab" and the "Networking Tab". As described in this section, the available Home and.... ENWW 103 G If Web pages for the HP Jetdirect print server and the attached network device (such as a printer or multifunction, all-in Figure 4.1 and Figure 4.2, respectively.
HP Jetdirect Print Servers - Administrator Guide - Page 160

... unformatted files. If the queue name is issued at the beginning of the above, the HP Jetdirect print server assumes it to each printer or printer personality (PCL or PostScript) you use on the HP Jetdirect print server treats data in PCL, PostScript, or HP-GL/2 languages and sends the data without change to the...
HP Jetdirect Print Servers - Administrator Guide - Page 172

... tab and Add Port. 4. Creating an LPR Port for this printer. In the dialog box labeled Name of printer or print queue on that server, (in lowercase) type the name of the HP Jetdirect print server. 6. Select OK. 8. Select LPR Port from the Printer Ports dialog box, and select New Port. 5. ENWW Configuring for...
HP Jetdirect Print Servers - Administrator Guide - Page 238

...: INVALID The current version of the NetWare file server is defined in the directory at this HP Jetdirect print server. 37 NDS ERR: MAX PRINT OBJECTS Too many print queue objects are assigned to the printer. Table 9.12 Error Messages (7 of 11) Error Code and Message Description 2B NDS ERR: UNABLE TO...
HP Jetdirect Print Servers - Administrator Guide - Page 239

... HP Jetdirect print server (through BOOTP) is an invalid subnet mask. Unable to the HP Jetdirect print server is a print server object and not a printer or other node. 41 NOVRAM ERROR The HP ... file for proper entries. 45 INVALID SYSLOG ADDRESS The syslog server IP address specified for the HP Jetdirect print server (through BOOTP) is an invalid IP address for specifying a single node. ...
HP Jetdirect Print Servers - Administrator Guide - Page 240

... TFTP LOCAL ERROR The TFTP transfer of the configuration file from the host to the HP Jetdirect print server failed with the local print server encountering some form of inactivity timeout, or excessive retransmissions situation. 51 TFTP RETRIES EXCEEDED The overall retrying of the TFTP transfer of the configuration file from the...
HP Embedded Web Server - User Guide - Page 8

...9679; Other Links. System requirements ● A Web browser installed on the Configuration page. Opening the HP Embedded Web Server Note You cannot view the embedded Web server pages from outside of a firewall. ...you can send alerts to : http://www.hp.com/go /webjetadmin). HP Web Jetadmin is assigned to the websites of your product does not have come with this Web server. ● A ...
HP Color LaserJet 5500 series printer - User Guide - Page 6

... printer control panel in shared environments 44 3 I/O Configuration Network configuration 46 Configuring TCP/IP parameters 46 Disabling network protocols (optional 51 Parallel configuration 53 Enhanced I/O (EIO) configuration 54 HP... 73 Glossy paper 73 Colored paper 73 Envelopes 73 Labels 74 Heavy paper 74 HP LaserJet Tough paper 75 Preprinted forms and letterhead 75 iv EN_WW
HP Color LaserJet 5500 series printer - User Guide - Page 15

... paper weights and sizes for connectivity. HP Color LaserJet 5500n (Europe only) The HP Color LaserJet 5500n printer includes the features of synchronous dynamic random access memory (SDRAM). To allow for purchasing the HP Color LaserJet 5500 series printer. HP Color LaserJet 5500 The HP Color LaserJet 5500 printer is available. Printer configurations Thank you for memory expansion...
HP Color LaserJet 5500 series printer - User Guide - Page 23

...HP Color LaserJet 4500 driver) • UNIX model scripts • Linux drivers • Windows 3.1x (HP Color LaserJet 4550 driver) The OS/2 drivers are available from IBM and are packaged with the printer. HP...from the Internet or from HP Customer Care. • OS/2 PCL 5c/6 printer driver • OS/2 PS printer driver • Windows NT 3.51 PCL 5c, Windows NT 3.51 PS (only through a supported...
HP Color LaserJet 5500 series printer - User Guide - Page 25

Windows • Software installer - See http://www.hp.com/go/ webjetadmin for the latest HP Web Jetadmin software • HP Jetdirect Printer Installer for use with the Apple PostScript drivers that comes with the Mac OS • HP LaserJet Utility - automates the printing system installation • Online Web registration • Printer Status and Alerts Macintosh OS • PostScript ...
HP Color LaserJet 5500 series printer - User Guide - Page 93

... blocks transmission for printing. 2. When the FIR job is done printing that job, it resumes printing the original job with the optional HP Fast InfraRed Receiver 83 The printer stops printing the current job when it reaches the end of the copy it left off . If you temporarily stop the job that...
HP Color LaserJet 5500 series printer - User Guide - Page 101

...HP supplies, with 0 percent representing that a supply is networked, always consult with the printer administrator before changing settings on the Settings tab. • Control Panel. Settings tab This tab allows you must be password protected. Network only. Name the printer...the Alerts page to set up to set for various printer and supplies events. • E-mail. Set up ...
HP Color LaserJet 5500 series printers - Software Technical Reference Manual - Page 22

.... • Device Information. To print a copy of firmware" section. HP Web JetAdmin is on a population of the HP Embedded Web Server for HP LaserJet Printers guide, go to the Web site at the following components: z Embedded virtual machine for Java (TM) applications z Web pages z storage space HP Web Access provides a simple, easy-to -one operation. To...
HP Color LaserJet 5500 series printers - Software Technical Reference Manual - Page 38

... in the PostScript driver. The feature is a Specifications for Web Offset Publications (SWOP) simulation with its HP Color LaserJet 5500 printers. If your application does not pass the PANTONE (R)* names to the printer, the application will be used for color conversions in the default CMYK and RGB modes. The sRGB profile matches the default RGB mode...
HP Color LaserJet 5500 series printers - Software Technical Reference Manual - Page 192

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