HP 6500 Support Question
HP 6500 Support Question
Find answers below for this question about HP 6500 - Officejet Wireless All-in-One Color Inkjet.Need a HP 6500 manual? We have 5 online manuals for this item!
Question posted by freelady33 on November 28th, 2012
My Scanner Won't Connect
I have a new laptop and installed my hp6500 all in one printer, and the scanner won't work. I get an error msg stating I don't have a connection. The printer is working fine
Current Answers
Answer #1: Posted by RathishC on November 28th, 2012 11:00 PM
RathishC
Member since:
June 19th, 2012 Points: 2,516,090
Member since:
June 19th, 2012 Points: 2,516,090
Hi,
Since you have a new laptop, would recommend clicking the below mentioned link to download the drivers for HP 6500:
https://support.hp.com/us-en/drivers/hp-officejet-6500-all-in-one-printer-series---e7/model/3795313
Please select the Operating System you are using and download the software.
Hope this helps.
Thanks & Regards
Rathish C
#iworkfordell
Related HP 6500 Manual Pages
Wired/Wireless Networking Guide - Page 6
... 3: Test the connection
Open a file on in this order: router first, then the HP device, and finally the computer. If you are using your HP Officejet/Officejet Pro device over a network, try moving the HP device closer to the device.
If you are encountering problems using a computer running Windows, select either Install Network/Wireless Device or Add a Device when prompted.
Make...
Wired/Wireless Networking Guide - Page 8
... Make sure the HP Officejet/Officejet Pro device is on the network
• If the HP Officejet/Officejet Pro device supports Ethernet networking and is not connected to Settings, click Control Panel,
double-click Network Connections, click the View menu, and then select Details. -
Click Start, point to a network. HP Officejet Pro Press ( ) Wireless button. 8000 Printer Series
After the...
Wired/Wireless Networking Guide - Page 10
... in the print queue.
2.
Make sure the wireless version of the HP Officejet/Officejet Pro device is running (Windows only)
To restart the HP Network Device Support service 1. Follow the onscreen instructions to Settings, and then click Printers or Printers and Faxes.
- b. Delete any time you have difficulties printing or connecting to work , there might be a problem with your...
User Guide - Page 8
... X 99 Open the HP Printer Utility 99 HP Printer Utility panels 99 Use the HP Device Manager (Mac OS X 100 Understand the printer status page 100 Understand the network configuration page 101 Configure network options...102 Change basic network settings 103 View and print network settings 103 Turn the wireless radio on and off (some...
User Guide - Page 9
... shared network 131 Network connection...131 To install the device on a network 132 To install the device software on client computers 132 To install the printer driver using Add Printer 133
Configure the device (Mac OS X 133 Install the software for network or direct connection 133 Share the device on a locally shared network 133
Set up the device for wireless communication (some models...
User Guide - Page 59
... fax, press START FAX Black or START FAX Color. If you would dial a regular telephone. Send a fax using monitor dialing from the device control panel as control the pace of your dialing...to continue speaking with the recipient before sending your phone to the device.
The telephone line is silent while the fax is connected to dial the recipient's number.
3. You must use the keypad...
User Guide - Page 63
... resolution you are set independently from the device control panel 1. To send a color original fax from fax resolution and lightness/darkness. If the device detects an original loaded in black and ...the resolution for color faxing. This section contains the following topics: • Change the fax resolution • Change the Lighter / Darker setting • Set new default settings
...
User Guide - Page 67
... are never stored in memory are available:
On On Error Only Off
The default setting. For example, you set up the device to store faxes in memory.
Press Setup. 2. After the device begins to store incoming faxes as long as a very detailed color photo, it receives new faxes. This enables you might receive the fax...
User Guide - Page 77
... pulse-dialing mode. Set the dial type
Use this procedure to set the fax error-correction mode via the device control panel 1. NOTE: The pulse-dialing option is Tone. NOTE: The HP ...pattern assigned to select an option, and then press OK.
Turn off error correction only if you are using a satellite phone connection.
Press Advanced Fax Setup, and then press Distinctive Ring. 4. If it...
User Guide - Page 99
... you want to Printer Model
Name and then click Display Printer Toolbox. • From the printer preferences, click the Features tab, and then click Printer
Services. Use device management tools
This section contains the following ...
• Change the printer's DNS setting: In the Network Settings tab, click Wired or Wireless tab, depending on the connection, edit the DNS...
User Guide - Page 133
... contains the following topics: • Direct connection • Network connection
Direct connection
You can connect additional devices to install a printer driver on the computer system to your computer using a USB cable. When setting up the device, HP recommends that you connect the device after you install the software because the installation program is designed to provide you must...
User Guide - Page 134
... click
OK. 5. You can also share the device with other check boxes are running . NOTE: If you turned on the device, do so, the installation program will not finish. Close any applications that displays methods for the printer driver.
2. On the CD menu, click Install USB-Connected Device or Install Network/Wireless
Device and follow the onscreen instructions.
130 Configure...
User Guide - Page 136
... the INF file on the computer that will be shared. Click Install USB-Connected Device or Install Network/Wireless device. 4. To install the device software on client computers After printer drivers are stored in Windows. For more information, see To install the printer driver using Add Printer. • On the network, browse to the device and drag it to -peer network (a network without...
User Guide - Page 137
... Printers or Printers and Faxes.
- On the Connection Type screen, select Wired network/Wireless, and then click
Next. 5. Use this Printer Sharing only in the network path or queue name of networking known as Printer Sharing. Or Click Start, click Control Panel, and then double-click Printers. 2.
Click Have Disk when prompted to complete the installation. Configure the device...
User Guide - Page 139
... • To turn off wireless communication • Connect the device using an ad hoc wireless network connection • Guidelines for reducing interference on the same subnet. The sending device must be on a wireless network • Configure your firewall to work with HP devices • Change the connection method • Guidelines for ensuring wireless network security
Understand 802...
User Guide - Page 141
...display instructions to complete the installation. 6. To set up wireless communication using the device control panel with your device). 2. Set up the device hardware (see the getting started guide or the setup poster that are running on your computer. 2.
When prompted, temporarily connect the USB wireless setup cable. 5.
Disconnect the USB wireless setup cable when prompted...
User Guide - Page 149
...installed a refilled or remanufactured cartridge, or a cartridge that has been used ink supplies, see Understand the printer status page).
NOTE: At this information (see HP inkjet...For more information, see Use device management tools.
The print carriage ...only. If you have a new ink cartridge available before proceeding... and ink flowing smoothly. Work with ink cartridges 145 using...
User Guide - Page 168
...fax problems • Solve network problems • Solve wireless problems (some models only) • Solve photo (memory card) problems • Troubleshoot installation issues
Solve printing problems
This section contains the following topics: • The device shuts down unexpectedly • Error message appears on control-panel display • Device takes a long time to print • Blank...
User Guide - Page 224
... Test (using a computer running Windows, you can also access HP Network Assistant at the beginning of the device. Chapter 9
If you are unable to get your computer connected to a wireless network, print the device's Wireless Configuration page. jumpid=reg_R1002_USEN for help in setting up your network or the router manufacturer as your computer, you will...
User Guide - Page 226
... have difficulties printing or connecting to the HP device, make sure the correct version of the printer driver is set as you install the software again, the installer might be interfering. Right-click the printer icon, and then click Properties, Document Defaults, or
Printing Preferences.
Make sure the HP Network Devices Support service is connected wirelessly: a. If you can...
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