HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by linda34979 on November 25th, 2011
How Do I Clear Out An Error Message?
I have a carriage jam message - there is no paper jam. How do I clear out the message?
Current Answers
Related HP 8500 Manual Pages
User Guide - Page 5
...lights (Color display 16 Control-panel buttons and lights (Two-line display 17 Color display ...19 Two-line display ...20 Connection information ...21 Turn off the device ...21 ...
3 Use the device Use device control-panel menus 25 Device control-panel message types 26 Status messages ...26 Warning messages ...26 Error messages ...26 Critical error messages ...26 Change device settings ...26 Text...
User Guide - Page 11
...graphics completely 194 Output is faded or dull colored 194 Colors are printing as black and white 195 Wrong colors are printing 195 Printout shows bleeding colors 195 The printout has a horizontal band ...quality is poor ...199 Copy defects are apparent 199 The device prints half a page, then ejects the paper 200 Error messages appear 200 Solve scan problems ...200 Scanner did nothing ...201...
User Guide - Page 12
... installation issues 232 Hardware installation suggestions 233 Software installation suggestions 234
Clear jams ...234 Clear paper jams ...235 Avoid paper jams ...237
Errors (Windows) ...237 Printhead(s) Missing ...238 Incompatible Printhead 238 Printhead problem ...238 Fax Memory Full ...238 Device Disconnected ...238 Replace Cartridge(s) Soon 239 Cartridge Problem ...239 Cartridge Problem...
User Guide - Page 24
... for selecting options. Two-line display
NOTE: This type of the Photo menu.
20
Get started The two-line display shows status and error messages, menu options, and advisory messages.
PHOTO: Presents the Photo menu for selecting a scan destination. If you select from the Help menu opens a help window on your computer screen...
User Guide - Page 30
...media or clearing a media jam. Critical error messages
Critical error messages inform you of events that some action must be cleared by a blinking red Attention light. Warning messages
Warning messages inform you of the device changes. An example of the device. Error messages
Error messages communicate that require your device might need service.
If the error message shows an error code...
User Guide - Page 37
... in the printer driver, and configure the trays for longer lasting documents
HP Office Recycled Paper is a high-quality multifunction paper made with the ColorLok logo in large quantities.
HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. HP Printing Paper is a high-quality multifunction paper. It is acid-free for the correct media type. All...
User Guide - Page 55
... image and create special projects using the Mac OS X, open the HP Device Manager, and click Scan Picture.
NOTE: You can also use the HP Photosmart Software to lose some of its scan functionality and result in the No Connection error message. If a scanner is available, it is Webscan, which uses the embedded...
User Guide - Page 84
... limitations.
If a connection cannot be made, the next number is dialed and an error report is made, it determines that you use group speed dial entries to clear the message. NOTE: You can fax a color original or photo from the device control panel 1. If it sends the fax and dials the next number.
Press Speed...
User Guide - Page 88
...faxes manually from a phone that is directly connected to the device (on the 2-EXT port) or that is too large, such as a very detailed color photo, it might receive the fax automatically when you hear...the device might not be stored in the document feeder, then receiving the fax will be empty to press Start on your preference and security requirements, you have paper loaded in an error ...
User Guide - Page 91
..., the fax does not print and an error message appears on one does if it saves the Fax Forwarding setting and phone number. Set automatic reduction for the default paper size.
5. NOTE: If an incorrect paper size is set the paper size for received faxes. If the device loses power when Fax Forwarding is loaded in...
User Guide - Page 193
... turned on control-panel display • The device is not responding (nothing prints) • Device takes a long time to the device. For Mac OS X (v.10.5), open System Preferences, select Print & Fax, and then select the device from the Default Printer drop-down unexpectedly • Error message appears on for more information. • Make sure that you...
User Guide - Page 194
... setup for the latest troubleshooting information, or product fixes and updates. Error message appears on and working properly.
otherwise, the device software might not be printed. For voltage requirements, see Configure the device (Windows), Configure the device (Mac OS X), or the documentation provided by your computer screen; Check the printhead initialization When printheads are...
User Guide - Page 202
... ejects the paper • Error messages appear
No copy came out
• Check the power Make sure that the power cord is securely connected, and the device turned on the device control panel to create darker copies.
• Check the trays If you are blank
• Check the media The media might be jammed.
For more...
User Guide - Page 204
The device prints half a page, then ejects the paper
Check the ink cartridges The ink cartridges may have run out of the media.
•... information, see Replace the ink cartridges. Check the setting and change it to enhance text or photographs, if needed. Error messages appear
Reload document and then reload job Press the OK button, and then reload the remaining documents (up to 20 ...
User Guide - Page 205
... to scan, the scan starts if the scanner is higher than needed. Wait until the device reaches the READY state. Solve scan problems 201 For more quickly. ◦ If you ... be edited • Error messages appear • Scanned image quality is poor • Scan defects are starting the scan from a computer, see Load the originals.
• Check the device The device might be coming out...
User Guide - Page 207
...see Load the originals. The scanned image shows blots, lines, vertical white stripes, or other device is not always an accurate representation of the quality of the scan. ◦ Try adjusting ...that appears on a screen. For more colors (or levels of the scanning process. Error messages appear
• Unable to activate TWAIN source or An error occurred while acquiring the image ◦ If...
User Guide - Page 235
... the empty slot.
An error message should appear on the memory card are not encrypted. • Check the memory card slot
◦ Make sure that involve managing the device. Make sure you are bent. Embedded Web server cannot be corrupted (color display only). The device prints half a page, then ejects the paper
Check the ink cartridges...
User Guide - Page 296
...device control
panel 107 legal to letter 111 margin shift 113 number of copies 108 paper size 108 paper types,
recommended 109 quality 109, 199 reduce 111 settings 108 specifications 264 speed 109 troubleshoot 198 two-sided 114 Copy button 17, 20 Copy menu 25 correct port test, fax 207 critical error messages... accessory order online 243 duplexer clear jams 234 installation 23 margins, minimum...
User Guide - Page 297
... numbers, view 89 clear fax log 85 fax header, setting 93 fax log, view 104 opening 122 pages 122 system requirements 264 troubleshoot, cannot be opened 232 Webscan 53
envelopes guidelines 35 sizes supported 36 tray supporting 38
environmental specifications 265
environmental sustainability program 280
error correction mode 82 error messages
device control panel 26...
User Guide - Page 300
... paper
copy 109 photos
borderless printing 45 connect a PictBridge
camera 68 connect storage device ...192
Print quality diagnostic page 177
print-carriage access door, locating 15
printer driver accessories...turn off 128 readme 11 rear access panel
clear jams 234 illustration 15 receive faxes auto answer ... computer 74
scan cancel 55 edit images 54 error messages 203 from Webscan 53 OCR 54 quality 203 ...
Similar Questions
Hp Officejet Pro 7210 Carriage Jams
(Posted by rblumer777 9 years ago)
Error Message When Trying To Set Up Digital Fax On Hp 8500
(Posted by warobj 10 years ago)
Hp Officejet 8500 How To Clear Error Messages
(Posted by jimvhello1 10 years ago)
Hp Officejet Pro L7590 Carriage Jam Error
I have gone through all the steps on HP's website to clear this error message with no luck. There is...
I have gone through all the steps on HP's website to clear this error message with no luck. There is...
(Posted by kiwig31 11 years ago)