HP 8500 Support Question
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Question posted by onbat on January 4th, 2014
Hp 8500 Won't Receive Fax
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Related HP 8500 Manual Pages
Fax-Getting Started Guide - Page 5
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.../it will need to obtain a separate phone line for fax calls. Austria Belgium (Dutch) Belgium (French) Denmark
www.hp.com/at the telephone wall jack. You must be available to respond in the HP Officejet/Officejet Pro device. NOTE: You cannot receive faxes automatically if you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring...
Fax-Getting Started Guide - Page 6
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..., computer/computer modem, or caller ID box, or if you have voicemail service included with the device you have connected the HP Officejet/Officejet Pro device to "Step 3: Manage and configure fax settings" on page 6.
2. If you are connecting the HP Officejet/Officejet Pro device.
2. If your computer after installing the software. Follow steps 1-3 in the "Dedicated phone line" on page...
Fax-Getting Started Guide - Page 7
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![](/manualimages/u/9/hewlettpackard-8500-faxgetting-started-guide-c0b0968_7_1adb.png)
... type of the test. From the control panel, press the (Setup button).
4.
Set up properly for your phone line connection
The HP Officejet/Officejet Pro device prints a report with the results of phone cord is connected to the HP Officejet/Officejet Pro device
• Checks that full-size paper is off the Auto Answer setting if you want to receive faxes manually.
Fax-Getting Started Guide - Page 9
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![](/manualimages/u/9/hewlettpackard-8500-faxgetting-started-guide-c0b0968_9_4e1f.png)
... to automatically receive faxes and save faxes directly to your faxes easily and also eliminate the hassle of dealing with bulky paper files.
To set up Fax to Mac from the HP Officejet/Officejet Pro device control panel. Incoming black-and-white faxes are using an HP Officejet Pro device with a color display, you have installed the HP Officejet Pro device software, open the HP Fax Setup...
Fax-Getting Started Guide - Page 10
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![](/manualimages/u/9/hewlettpackard-8500-faxgetting-started-guide-c0b0968_10_8999.png)
... not hear a dial tone, please contact your phone line is off and try sending or receiving a fax.
Connect the HP Officejet/Officejet Pro device to the telephone wall jack and check for digital phones. Without the filter, you cannot send or receive faxes.
The HP Officejet/Officejet Pro device is connected to the telephone wall jack, while the other noise. To check if your...
Fax-Getting Started Guide - Page 11
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![](/manualimages/u/9/hewlettpackard-8500-faxgetting-started-guide-c0b0968_11_eefc.png)
... the software that the Distinctive Ring feature on the HP Officejet/Officejet Pro device is set to ). The HP Officejet/Officejet Pro device is having problems sending and receiving faxes" on the same phone line with the HP Officejet/Officejet Pro device, check to make sure that came with the HP Officejet/Officejet Pro device, including: Argentina, Australia, Brazil, Canada, Chile, China...
Fax-Getting Started Guide - Page 12
![](/manualimages/u/9/hewlettpackard-8500-faxgetting-started-guide-c0b0968_12_6d8f.png)
![](/manualimages/u/9/hewlettpackard-8500-faxgetting-started-guide-c0b0968_12_6d8f.png)
... store that
device is configured to extend the length. the computer
I cannot receive faxes on my If you are using the 2-wire phone cord adaptor, see the documentation that came with it with a 4-wire phone cord to receive faxes. I cannot print color faxes
To print color faxes, make sure that you
my HP Officejet/Officejet Pro can use it .
1. Make sure Fax to PC...
Solutions-Getting Started Guide - Page 8
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...). Follow the onscreen instructions in the wizard.
8 Set up HP Digital Fax
With HP Digital Fax, the HP Officejet Pro device automatically receives faxes and saves the faxes directly to a network folder (Fax to Network Folder) or forwards these faxes as TIFF (Tagged Image File Format) files.
Color faxes are saved as e-mail attachments (Fax to E-mail.
Windows
1. After you want to the...
Solutions-Getting Started Guide - Page 11
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![](/manualimages/6/q/hewlettpackard-8500-solutionsgetting-started-guide-c0b0968_11_eef4.png)
... full, you are received, print the fax log from the HP Officejet Pro is one that is secure, the HP Direct Digital Filing Setup Wizard does not support SFS, and the computer displays the standard sharing dialog box instead of yours). The internal memory is full
If the internal memory in the HP Officejet Pro device is 123.123.123...
User Guide - Page 9
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... 122 Use the HP Device Manager (Mac OS X 123 Use the HP Printer Utility (Mac OS X 123 Open the HP Printer Utility 124 HP Printer Utility panels ...faxing for the device 129 Set up faxing (parallel phone systems 130 Choose the correct fax setup for your home or office 131 Case A: Separate fax line (no voice calls received 133 Case B: Set up the device with DSL 134 Case C: Set up the device...
User Guide - Page 68
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Set Up HP Digital Fax
With HP Digital Fax, the HP Officejet Pro device automatically receives faxes and saves the faxes directly to a network folder (Fax to step 2. - Set up HP Digital Fax either while you 've installed the software (using the HP Setup Assistant on network traffic and connection speed. Or • On the Windows taskbar, click Start, select Programs or All Programs, select
HP,...
User Guide - Page 79
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...; Cancel a fax
Send a fax
You can send a fax in a variety of the initial setup, by running the fax setup test from the device control panel. This allows you to send and receive faxes, including color faxes. You can verify the fax is directly connected to perform fax procedures that came with the recipient before sending the fax. 8 Fax
You can use the HP Solution...
User Guide - Page 85
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..., and then select a resolution setting. 5. If the receiving fax machine does not support the resolution you have chosen, the HP all color faxes using the keypad, press Speed Dial to select a speed
dial, or press Redial/Pause to complete.
When you exit the Fax menu, this resolution. If the device detects an original loaded in -one sends...
User Guide - Page 90
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....
4. A received color fax is not turned on the device. HP recommends that you verify the number you are forwarding to another fax machine to send a fax that will not be set up the device to forward your faxes to another fax number. Press FAX and then select Poll to receive your received fax while forwarding the fax to is polling in order to receive a fax from the device...
User Guide - Page 91
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... turned on by model.)
Receive a fax
87 To set the paper size for received faxes. Press Setup. 2. Set the paper size for received faxes
You can select Off from the device control panel 1. Press Setup. 2. Select Off or On. 4. Faxes can block specific fax numbers so the device does not print faxes received from the device control panel 1.
Fax Forwarding appears on letter, A4...
User Guide - Page 98
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...the answer ring pattern for distinctive ring via the embedded Web server 1.
NOTE: The HP fax cannot receive faxes when the main phone number is assigned a different ring pattern. Press Setup. 3. To... pattern to your local service provider for a fax number. NOTE: Check with your fax line, the device answers the call and receives the fax.
Press OK to select an option, and then...
User Guide - Page 107
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... (status) of transmission
To view the fax log from the device control panel and the HP Solution Center software and all faxes that it automatically prints a report when there is the default setting. Press Print Report, and then select Fax Error Report. 3. Send & Receive Off On Fax Send On Fax Receive
Prints whenever a fax error occurs. Embedded Web server (network...
User Guide - Page 172
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... the predefined name of "Officejet Pro 8500 A909 Series." Insert the HP Bluetooth Adapter into your Bluetooth device when you to print documents from Bluetooth devices without a cable connection. To change the device name. Select Bluetooth, and then select Device Name. Press OK to print. 3. To set up the device for Bluetooth communication
The HP Bluetooth Wireless Printer Adapter...
User Guide - Page 213
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... the Dial Tone Detection Test passes without the other equipment, then one end to your telephone company and have problems sending and receiving faxes. • Make sure you connect the device to an analog phone line or you do not use the supplied phone cord to connect from the telephone wall jack to...
User Guide - Page 226
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...Windows sharing dialog box. For more information, see the documentation available with HP Digital Fax If the HP Officejet Pro device has been configured to Network Folder does not support Active Directory. The ...folder is located is created on the HP device's control panel. The network folder has not been set up correctly If you cannot send or receive faxes.
Also, the dialog box used to ...
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