HP 8500 Support Question
HP 8500 Support Question
Find answers below for this question about HP 8500 - Officejet Pro All-in-One Color Inkjet.Need a HP 8500 manual? We have 6 online manuals for this item!
Question posted by bunkaxaxax on January 6th, 2014
Officejet Pro A909a Cartridge Cradle Cannot Move
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Related HP 8500 Manual Pages
Wired/Wireless Networking Guide - Page 3
....11) communication 4 Step 1: Obtain required information and equipment 4 Step 2: Install software for printing, and in printhead servicing, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5 Step 3: Test the connection 6
Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7
Change the connection method 10 Change from...
Wired/Wireless Networking Guide - Page 4
... you install the software.
Set up Wireless (802.11) communication
Your HP Officejet/Officejet Pro device can help retrieve this information, contact your network administrator or the person who... came with your wireless setup. For more information, see "Connect the HP Officejet/ Officejet Pro device using the device's control panel or embedded Web server. NOTE: The Network Name (SSID) ...
Wired/Wireless Networking Guide - Page 5
Mac OS
1. NOTE: If the firewall software on your HP Officejet/Officejet Pro device
You must run the installation program from the Starter CD. ...
3. Selecting this option allows the software to any open documents.
On the CD menu, click Install Network/Wireless Device, and then follow the onscreen instructions.
5. Double-click the HP Installer icon on the computer.
1. Disconnect the...
Wired/Wireless Networking Guide - Page 6
... wireless signal strength If the strength of the wireless network
Turn off the HP device's wireless capabilities.
2.
The following sections provide assistance if you have been turned on. If you still are encountering problems connecting the HP Officejet/Officejet Pro device to your wireless network or computer is weak or if there is weak, try...
Wired/Wireless Networking Guide - Page 7
... do not solve the problem and you to connect a USB cable between the product and your HP Officejet/Officejet Pro device to the wireless network, try reconnecting the Ethernet cable to your computer. Make sure the HP Officejet/Officejet Pro device is running (Windows only) (page 10)
1. On the Utilities tab, click Run Network Diagnostics. 4. Check to your...
Wired/Wireless Networking Guide - Page 8
... Web site is not connected to a network, you continue to AirPort in this section to find out if your router. Make sure that the HP Officejet/ Officejet Pro device is connected to your network
If your computer, you will need this section) and follow any recommendations. The following :
• Top light: If the light...
Wired/Wireless Networking Guide - Page 9
... the software. If you still encounter problems after you are able to reconfigure your network setup was shown on page 12.
Make sure the HP Officejet/Officejet Pro device is online and ready
If you might be interfering. If Jobs Stopped appears in the Dock, and then click
Print & Fax.
2. Click Start, point to...
Fax-Getting Started Guide - Page 6
... a phone or answering machine, share the line).
• Dedicated phone line without devices sharing the line but with the HP Officejet/Officejet Pro device between the 1-LINE port on the HP Officejet/Officejet Pro device and the phone jack.
If you are connecting the HP Officejet/Officejet Pro device.
2. If you subscribe to a distinctive ring service, change the Answer Ring Pattern setting...
Fax-Getting Started Guide - Page 7
... turn the light on the Auto Answer setting if you want the device to the HP Officejet/Officejet Pro device
• Checks that full-size paper is loaded in the report to...instructions.
2. To set up the HP Officejet/Officejet Pro device for an active phone line
• Tests the status of your phone line connection
The HP Officejet/Officejet Pro device prints a report with the results of...
Fax-Getting Started Guide - Page 9
... after you can turn off fax printing altogether- For more information, see the HP Digital Solutions Getting Started Guide. Incoming faxes are using an HP Officejet Pro device with a color display, you install the software.
Click Settings, click More Fax Settings, and then click Digital Fax Setup Wizard.
3. In addition, you are saved on...
Fax-Getting Started Guide - Page 12
... to Fax to PC and Fax to Mac do not support saving color copies to the port labeled 1-LINE on the back of the HP Officejet/Officejet Pro device.
2. You also need another phone cord, which can use it .
1. I cannot print color faxes
To print color faxes, make sure that the Incoming Fax Printing options in the...
Wireless-Getting Started Guide - Page 3
... is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridges for your HP Officejet/Officejet Pro device 5
Solving wireless (802.11) problems 6 Basic troubleshooting 6 Advanced troubleshooting 7
Change the connection method 10 Change from a USB connection 10 Change from an Ethernet connection 10
...
User Guide - Page 10
... clean the printheads 180 To clean the printhead contacts manually 180 To replace the printheads 182 Store printing supplies ...184 Store ink cartridges ...184 Store printheads ...184 Clean the device ...184 Clean the scanner glass 185 Clean the exterior ...185 Clean the automatic document feeder 186 General troubleshooting tips and resources 188...
User Guide - Page 12
... Avoid paper jams ...237
Errors (Windows) ...237 Printhead(s) Missing ...238 Incompatible Printhead 238 Printhead problem ...238 Fax Memory Full ...238 Device Disconnected ...238 Replace Cartridge(s) Soon 239 Cartridge Problem ...239 Cartridge Problem ...239 Paper Mismatch ...239 The cartridge cradle cannot move 239 Paper Jam ...240 Paper Jam ...240 The printer is out of paper 240 Incompatible...
User Guide - Page 81
...the next step to send the fax, press START FAX Black or START FAX Color. To send a fax manually from the device control panel 1. Load your fax. If the recipient answers the telephone, you to...Send Fax, and then press START FAX Black or START FAX Color again. This enables you can create a speed dial entry to the device. The telephone line is silent while the fax is connected ...
User Guide - Page 84
... be made , it determines that the fax was sent in black and white.
To send a color original fax from the device. For additional information, see Load the originals. 2. The Enter Number prompt appears. 3. Press START FAX Color. NOTE: If the recipient's fax machine supports only black-and-white faxes, the HP all-in...
User Guide - Page 88
... remain on the line. To receive a fax manually 1. When prompted, select Fax Receive. NOTE: When device memory is too large, such as a very detailed color photo, it receives new faxes.
Press START FAX Black or START FAX Color on their fax machine.
5. When Backup Fax Reception is resolved, the faxes stored in memory...
User Guide - Page 242
... the following printhead appears to be missing, not detected, or incorrectly installed. Chapter 11
• Fax Memory Full • Device Disconnected • Replace Cartridge(s) Soon • Cartridge Problem • Cartridge Problem • Paper Mismatch • The cartridge cradle cannot move. • Paper Jam • Paper Jam • The printer is out of paper. • Incompatible...
User Guide - Page 243
... proceed with the following . Remove the cartridge and reinstall. Check device for planning purposes only. Press firmly into position. Replace Cartridge(s) Soon
Replace the cartridge soon. For information on special and custom-sized media • Change print settings
The cartridge cradle cannot move. You do not need to replace cartridges until prompted to be replaced. Use the...
User Guide - Page 259
... slide the print carriage to the far right side to remove the ink cartridges.
2. Gently pull open the ink cartridge cover. If the device will not turn on the device and wait until the print carriage is idle and silent. Prepare the device for shipment
If after contacting HP Customer Support or returning to the...
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