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HP C5240 Support Question

HP C5240 Support Question

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Question posted by lshuey on February 4th, 2013

Constant C5240 Carriage Jams.

I followed the C5240 HP video and tried everything with no help..  I also installed a new black Ink cartridge.  Is there anything I'm missing?

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Related HP C5240 Manual Pages

Basics Guide - Page 2

... in this material is prohibited without notice. The only warranties for technical or editorial errors or omissions contained herein. © 2007 Hewlett-Packard Development Company, L.P. HP shall not be construed as allowed under copyright laws. Windows Vista is subject to change without prior written permission of Intel Corporation or its subsidiaries...
Basics Guide - Page 3

......2 Control panel features...3 Find more information...5 Load originals and load paper...5 Avoid paper jams...7 Print directly onto a CD/DVD...8 View, select, and print photos...9 Scan an image...11 Make a copy...11 Replace the print cartridges...12 Clean the HP All-in-One...15 2 Troubleshooting and support Uninstall and reinstall the software 17 Hardware...
Basics Guide - Page 4

... documents, or printing photos from the control panel, without turning on your computer. The onscreen Help details the full range of features and functions, including use of the HP Photosmart software that came with the HP All-in -One to as the input tray) Photo tray 2 HP All-in -One functions directly from a memory card.
Basics Guide - Page 5

.... Photo Menu: Launches the Photosmart Express menu for more about it. (continued) Label Description 10 CD/DVD access door 11 Print cartridge door 12 Glass 13 Lid 14 Rear door 15 Power connection* 16 Rear USB port * Use only with the power adapter supplied by HP. Control panel features The following diagram and related table...
Basics Guide - Page 6

...to adjust the crop box for printing. You can select a destination for 3 seconds. HP All-in-One overview 4 HP All-in the photo currently shown on the display. When the feature is still supplied...The Setup menu provides a variety of reports, device settings and maintenance functions. Start Copy Black: Starts a black-and-white copy. Directional pad: Allows you to the photo automatically.
Basics Guide - Page 7

... original print side down on the right front corner of the HP All-in-One that are not described in this guide. • Onscreen Help The onscreen Help provides detailed instructions on loading an original, refer to letter-...of the Setup Guide, or see "Troubleshooting and support" on the HP All-in -One and installing software. If you follow the steps in the Setup Guide in -One overview 3.
Basics Guide - Page 8

...8226; Make sure all the paper in the stack is servicing the print cartridges or otherwise engaged in a task, the paper stop inside the device might not be in -One is the same size and type. 4. ...Raise the output tray to align the edges, and then check the paper for the following: • Make sure it stops. CAUTION: Make sure that the HP...
Basics Guide - Page 9

...Raise the photo tray lid to 13 x 18 cm (5 x 7 inch) photo paper in -One overview 6. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled paper by storing ... size and type. Slide the stack of the paper-width guide. HP All-in the photo tray 1. Lower the output tray. 7.
Basics Guide - Page 10

.../DVD holder that are using a smaller-sized media, flip the CD/DVD holder ring over the CD/DVD. HP All-in-One overview 8 HP All-in the input tray to create and print a CD/DVD label. 2. Print directly onto a CD/DVD... far forward in the input tray. • Use paper types that came with the HP All-in -One to fit snugly against all paper. One. NOTE: If you are recommended for the...
Basics Guide - Page 11

...) at least 3 inches away from the wall. Push the CD/DVD holder into the HP All-in -One pulls the CD/DVD holder while printing on your memory card before or while printing them.... HP All-in-One overview NOTE: The HP All-in -One until the lines on the CD/DVD holder line up to the white lines on top of the device. View, select, and print photos 9...
Basics Guide - Page 12

... to view is highlighted, press OK. 6. Insert a memory card into the appropriate slot on the HP All-in -One overview 1 xD-Picture Card 2 Memory Stick, Memory Stick Pro, Memory Stick Select... High Capacity (SDHC), MultiMediaCard (MMC), MMC Plus, MMC Mobile (RS-MMC; Chapter 1 HP All-in -One. The Photosmart Express menu appears, with the most recent photo shown on the display, press OK again. ...
Basics Guide - Page 13

...to scan from the control panel of the scan appears on your original print side down on the HP All-in -One overview 9. (Optional) If you can also use the photo print options to ...control panel. Scan an original to the preview image, and then click Accept when you installed with the HP All-in the JPEG format. HP All-in - Press Scan Menu. 3. Make any of the glass. 3. Make ...
Basics Guide - Page 14

...-in the input tray. 2. The print carriage moves to access the print cartridges, the HP All-in -One if the print cartridges are replacing the tri-color print cartridge, remove the print cartridge from the control panel 1. HP All-in -One, you try to replace print cartridges. You can order them . 2. Press Start Copy Black or Start Copy Color to release...
Basics Guide - Page 19

... issues 1. Hardware setup troubleshooting Use this guide. If you have already installed it . 5. Disconnect the USB cable from a Windows computer and then reinstall 1. Make sure to your computer. Follow the onscreen instructions. 4. Troubleshooting and support Troubleshooting and support 17 Disconnect the HP All-in -One CD-ROM into your computer. Uninstall the software (if...
Basics Guide - Page 20

... power cord is firmly connected to both the HP All-in -One with a USB cable is straightforward. Or, try plugging the HP Allin-One directly into a power outlet, surge protector, or power strip. It might turn the device off. During installation, do not plug in -One to : www.hp.com/ support. Press the On button once. If...
Basics Guide - Page 21

.... • Check the connection from the HP All-in -One print queue is not jammed. Also verify that the USB cable is turned off and then on again...USB connections. Make sure the power cord is on, try the following: • Look at the On light located on the HP All-in-One. • Make sure the print cartridges are installed. • Make sure you are blocking the print carriage...
Basics Guide - Page 22

.... • Try connecting the USB cable to release the door. For more paper jams are removing it to solve any problems you do not remove all the pieces of paper that came with the HP All-in -One does not detect the CD/DVD holder Cause: You might be remaining inside the device. Remove the...
Basics Guide - Page 25

... inkjet printing. The ink on the CD/DVD is not drying Cause: The surface of the print cartridges. Load the new disc onto the CD...HP All-in-One, the print carriage does not return to the correct position and the print cartridges can dry out. The design is not centered on my disc Cause: Your design settings might have replacement print cartridges available to install. • Turn off the HP...
Basics Guide - Page 27

...Plain paper sheets: Up to reduce total energy consumption both during operation and when the device is not active. Product specifications For product specifications, go to reduce power consumption and ...Energy Star® notice This product is possible the output from the HP All-in-One may be slightly distorted • HP recommends using a USB cable less than or equal to 3 m (10 feet) in ...
Basics Guide - Page 28

... process in a number of regulatory notices, see www.hp.com/go to the following Web site: www.energystar.gov Print cartridge yield Ink from regulatory agencies in the initialization process, which prepares the device and cartridges for your product is assigned a Regulatory Model Number. In addition, some residual ink is left in printhead servicing, which keeps print...

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