HP CM1312nfi Support Question
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Question posted by gwcuyellow on December 20th, 2013
Cm1312nfi Cannot Send Fax Busy
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Related HP CM1312nfi Manual Pages
HP Color LaserJet CM1312 MFP - Fax Tasks - Page 1
![](/manualimages/g/d/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-fax-tasks-c0b0968_1_0ae4.png)
![](/manualimages/g/d/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-fax-tasks-c0b0968_1_0ae4.png)
... flatbed scanner.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
2 On the control panel, press Fax Menu.
3 Use the arrow buttons until Send appears, and then press OK.
..
4 Use the arrow buttons until Send fax later appears, and then press OK.
5 Use the alphanumeric buttons to enter the time.
1 www.hp.com
..
HP LaserJet CM1312 MFP Series - Send ?
HP Color LaserJet CM1312 MFP Series Quick Reference Guide - Page 10
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![](/manualimages/e/j/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-quick-reference-guide-c0b0968_10_aba0.png)
....
?
7 Use the alphanumeric buttons to A.M. A.M.
?
or select P.M., and then press OK.
-or-
Select A.M.
Accept the default date by pressing OK.
.. 4 Use the arrow buttons until Send fax later appears, and then press OK.
5 Use the alphanumeric buttons to enter the time.
..
..
6 If the product is set to the 12-hour time mode...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 8
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![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_8_8194.png)
... color 100 Scan quality ...101 Scan a book (photo card models only 102 Scan a photo ...104
12 Fax (fax models only) Fax features ...106 Setup ...107 Install and connect the hardware 107 Configure fax settings ...109 Manage the phone book 110 Set fax polling ...114 Change fax settings ...115 Set the sound-volume settings 115 Send fax settings ...115 Receive fax...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 9
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![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_9_e51b.png)
...there is a loss of power 141 Fax logs and reports ...141 Change error correction and fax speed 143 Problems sending faxes 144 Problems receiving faxes 146 Performance problems ...148
13 Photo ... ToolboxFX ...160 View the HP ToolboxFX 160 Status ...160 Alerts ...161 Product information ...161 Fax ...162 Help ...164 System Settings ...166 Print Settings ...169 Network Settings ...170 Embedded Web...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 18
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![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_18_e263.png)
Interface ports
1 Fax ports (HP LaserJet CM1312 (fax/photo-card model) only) 2 Network port (HP LaserJet CM1312 (fax/photo-card model) only) 3 Hi-Speed USB 2.0 port
6 Chapter 1 Product basics
ENWW HP LaserJet CM1312 (fax/photo-card model) Back view
8 Power connector 9 Rear door for jam access 10 Fax ports 11 Hi-Speed USB 2.0 port and network port.
HP Color LaserJet CM1312 MFP Series - User Guide - Page 26
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... up the call.
● Fax/Tel: The product must occur before the fax modem answers.
If the call is a voice call .
● Manual : The user must be dialed when sending faxes from the product.
14 Chapter...the telephone line. Dial Prefix
On
Off
Specifies a prefix number that must press the Start Fax button or use an extension phone to answer (Range of 1-9)
Sets the number of rings ...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 34
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![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_34_513e.png)
... the activity log along with jobaccounting information.
Sets product to send all received faxes to default after 2 minutes of outgoing faxes. Table 2-8 Fax Menu Menu item Send
Sub-menu item Send a fax Redial Send fax later Fax Job status
Fax Resolution
Receive
Print faxes Block junk faxes
Reprint faxes Forward fax Polling receive
Sub-menu item
Standard Fine Superfine Photo
Add number...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 54
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_54_7fd6.png)
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_54_7fd6.png)
...box. 4. Click Scan. 5. Scan to file 1. Fax (HP LaserJet CM1312 (fax/photo-card model) only)
1. Any TWAIN-compliant program ...can scan an image. Use page-by-page scanning 1. Click the HP Director, and then click Scan to open the HP dialog box. 3. Enter an e-mail recipient, add text, or other attachments, then click Send...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 137
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_137_69be.png)
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_137_69be.png)
... information in the HP LaserJet Send Fax software program. ENWW
Use fax 125
it must be altered. In order to continue to use a PC fax program previously installed on the control panel. Use fax
Fax software
Supported fax programs
The PC fax program that came with the product. Available cover-page templates
Several business and personal fax cover-page templates are...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 145
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_145_0f0f.png)
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_145_0f0f.png)
... v10.3) 1. The most typical steps follow. 1. Click HP LaserJet product, and then click Send fax.
Enter the fax number of one or more recipients. 4. Enter the fax number of sending faxes from the product software. The Apple print dialog appears. 3.
Send a fax from the PDF pop-up menu. 4. Click Fax.
Send a fax from the software
This section contains basic instructions for...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 147
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![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_147_5de8.png)
..., instruct the person to let that person know that is connected to the same fax number at the same time are sending a fax to a person whose device is not answered, or because a busy signal stops the redial attempts. When you can precede the fax with a voice call is in the manual receive mode, you hear the...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 153
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_153_aec2.png)
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_153_aec2.png)
... and reports:
Print all of power
The HP Color LaserJet CM1312 MFP Series flash memory protects against data loss when a power failure occurs. Use the arrow buttons to select the report to the product. ● Last call report: Provides information about the last fax sent from sending faxes to be printed, and then press OK. The...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 156
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_156_bd79.png)
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_156_bd79.png)
...fax test to send faxes. Fax is plugged into the correct port (see Perform a fax test on colored paper. Change the fax speed
The fax-speed setting is High (V.34). It is the worldwide standard for the fax...volume on the product, and then press Start Fax on -communicationerror setting to send a fax overseas, or receive one from a particular device.
Change the redial-on the control panel. ...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 265
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_265_ba8c.png)
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_265_ba8c.png)
...fax troubleshooting 148 ad hoc groups, sending faxes to 130 add scan destinations
(Windows) 97 ADF
jams 196 page sizes supported 144 part number 229 advanced printing options Windows 68 advanced setup fax... blocking faxes 123 books
copying 80 scanning 102 busy signals, redialing options 116
C cables
part numbers 229 USB, troubleshooting 210 calibrating color 167 call report, fax troubleshooting 148...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 267
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_267_fdcc.png)
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_267_fdcc.png)
...fax header, setup use control panel 109 fax menu 22 fax ports, locating 6 fax reports, printing 24 Fax tab, HP ToolboxFX 162 fax time, setup use control panel 109 faxing from a computer
(Macintosh) 42 features
product 3 feeding problems,
troubleshooting 209 file, scanning to
Macintosh 42 Finnish laser... 113 editing 113 sending faxes to 132
H ...Fax tab 162 Help tab 164 Microsoft Office Basic Colors...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 269
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_269_1a7c.png)
![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_269_1a7c.png)
... Basic Colors
palette, printing 88 Microsoft Word, faxing from 134 model
comparison 1 modems, connecting 107 multiple pages per sheet
Windows 68
N n-up printing
Windows 68 network
configuring 20, 45 device polling... 111 phone numbers HP fraud hotline 175 phones receiving faxes from 124, 137 phones, connecting extra 108 phones, downstream sending faxes from 135 photo 149 photo index 149 photo menu ...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 271
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![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_271_ca33.png)
..., ordering 229 service part numbers 229 repacking device 235 Service menu 19 Service tab HP ToolboxFX settings 169 Services tab Macintosh 41 settings color 90 configuration page 49 driver presets (Macintosh)...37 HP ToolboxFX 33, 160 HP Web Jetadmin 33 Linux 34 network installation,
Macintosh 37 sending faxes 133 settings 31, 36 Solaris 34 supported operating
systems 28, 36 uninstalling Macintosh 37 ...
HP Color LaserJet CM1312 MFP Series - User Guide - Page 272
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![](/manualimages/o/l/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-user-guide-c0b0968_272_777a.png)
... 199 locating 4, 5 settings 167 troubleshooting blank pages 209 blank scans 217 checklist 188 color 206 configuration page,
printing 49 control panel messages 191 copy quality 211 copy size 214... device 235 Telephone Consumer Protection Act 246
telephone numbers HP fraud hotline 175
telephones receiving faxes from 124, 137
telephones, connecting extra 108 telephones, downstream
sending faxes from...
HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 31
![](/manualimages/g/a/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-software-technical-reference-c0b0968_31_5418.png)
![](/manualimages/g/a/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-software-technical-reference-c0b0968_31_5418.png)
Purpose and scope
Interface ports
1 Fax ports (HP LaserJet CM1312nfi MFP (fax/photo-card model) only) 2 Network port (HP LaserJet CM1312nfi MFP (fax/photo-card model) only) 3 Hi-Speed USB 2.0 port
ENWW
Product walkaround 7
HP Color LaserJet CM1312 MFP Series - Software Technical Reference - Page 303
![](/manualimages/g/a/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-software-technical-reference-c0b0968_303_7dff.png)
![](/manualimages/g/a/hewlettpackard-cm1312nfi-hp-color-laserjet-cm1312-mfp-series-software-technical-reference-c0b0968_303_7dff.png)
... 243 paper 246 pop-up E-mail Alerts screen, HP
ToolboxFX 43 settings
color 24 Device Configuration
screen 34 Device Polling screen 70 Save / Restore screen 71 Service screen 70 Settings tab... constraint messages, unidrivers 162 device conflicts 238 e-mail 241 File to Fit setting
unidrivers 181 scanning
Macintosh software 220, 221 Send Ctrl-D settings 209 send fax printer-driver
languages, Windows ...
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