HP Color LaserJet CP2020 Support Question
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Question posted by vicwiz on May 14th, 2014
Why Is My Hp Color Laserjet Cp2020 Not Printing Yellow
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Related HP Color LaserJet CP2020 Manual Pages
HP Color LaserJet CP2020 Series - Color - Page 1
![](/manualimages/s/p/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-color-c0b0968_1_6dd5.png)
![](/manualimages/s/p/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-color-c0b0968_1_6dd5.png)
.... This option is selected, the product uses the monochrome mode, which reduces use of the color cartridges.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com HP Color LaserJet CP2020 Series Printer -
Adjust color / color settings
Automatic
Steps to perform
Setting color options to print a color document in a document.
When Print in Grayscale is useful for...
HP Color LaserJet CP2020 Series - Color - Page 3
![](/manualimages/s/p/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-color-c0b0968_3_4769.png)
![](/manualimages/s/p/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-color-c0b0968_3_4769.png)
...print areas and enhances photographs by overlapping the edges of detail. Trapping reduces the effect of color-plane misregistration by smoothing color gradations. Manual color options
Steps to other colors...grayscale viewgraphs.
● 4-Color generates neutral colors (grays and black) by using only black toner. HP Color LaserJet CP2020 Series Printer - Adaptive halftoning is the...
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 1
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_1_e16d.png)
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_1_e16d.png)
Load paper and print media
Steps to be printed on face-up and the top toward the product.
1 www.hp.com HP Color LaserJet CP2020 Series Printer - NOTE: Place the media into tray 1 (callout 2).
Adjust the paper guides to the size of media, pull out the ... to perform
Tray 1 1 Open tray 1.
2 If loading long sheets of the paper. Manage and Maintain
Load paper and print media
How do I?
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 2
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_2_8603.png)
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_2_8603.png)
... paper length and width guides so that it is flat at all four corners.
Manage and Maintain
How do I? Load paper and print media (continued)
Steps to perform
Load tray 2 or 3 1 Pull the tray out of the product.
2 Slide open the ... while pulling the front of paper.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com HP Color LaserJet CP2020 Series Printer -
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 3
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![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_3_4eca.png)
Manage and Maintain
How do I?
HP Color LaserJet CP2020 Series Printer - Load paper and print media (continued)
Steps to perform
4 Push down on the paper to make sure that the paper stack is below the paper limit tabs on the side of the tray.
5 Slide the tray into the product.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
3 www.hp.com
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 4
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![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_4_f0df.png)
HP Color LaserJet CP2020 Series Printer -
Replace print cartridges
Steps to perform
1 Open the front door.
2 Pull out the print-cartridge drawer.
3 Grasp the handle on the old print cartridge and then pull the cartridge straight up to remove it.
4 Remove the new print cartridge from the packaging.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com Manage and ...
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 5
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![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_5_7d3a.png)
Fingerprints on the imaging drum can cause print-quality problems.
6 Insert the new print cartridge into the product.
7 Pull the tab on the bottom of the print cartridge. HP Color LaserJet CP2020 Series Printer - Replace print cartridges (continued)
Steps to perform
5 Remove the orange, plastic shield from the bottom of the print cartridge straight up to completely remove the sealing tape...
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 6
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_6_07da.png)
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_6_07da.png)
...
How do I? Follow the recycling instructions that are included in the box for the new print cartridge.
Replace print cartridges (continued)
Steps to perform
8 Close the print-cartridge drawer.
9 Close the front door.
10 Place the old print cartridge in the box.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
3 www.hp.com HP Color LaserJet CP2020 Series Printer -
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 7
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_7_8959.png)
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_7_8959.png)
... it straight out.
2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com HP Color LaserJet CP2020 Series Printer - Clear jams in tray 1
Clear jams in tray 2
Steps to perform
NOTE: If the sheet tears, make sure that all of the fragments are removed before you resume printing. If paper has entered far enough into tray 1, remove tray...
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 8
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_8_4678.png)
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_8_4678.png)
Clear jams in tray 2 (continued)
Steps to perform
4 Replace tray 2.
5 Press OK to continue printing.
! HP Color LaserJet CP2020 Series Printer - Manage and Maintain
How do I?
Clear jams in tray 3
1 Pull out tray 3 and place it on a flat surface.
2 Remove the jammed sheet by pulling it straight out.
2008 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 9
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_9_1544.png)
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_9_1544.png)
... to perform
3 Replace tray 3.
4 Press OK to remove fragments.
2008 Copyright Hewlett-Packard Development Company, L.P.
3 www.hp.com HP Color LaserJet CP2020 Series Printer -
NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Clear jams in fuser area
1 Open the fuser door.
2 If necessary, push the guide (callout 1) and remove...
HP Color LaserJet CP2020 Series - Manage and Maintain - Page 10
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_10_1de6.png)
![](/manualimages/h/7/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-manage-maintain-c0b0968_10_1de6.png)
... (duplexing models only)
1 Open the rear door.
2008 Copyright Hewlett-Packard Development Company, L.P.
4 www.hp.com HP Color LaserJet CP2020 Series Printer - Manage and Maintain
How do I? NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3 Open and then close the rear door to perform
3 Close the rear door. Clear jams...
HP Color LaserJet CP2020 Series - Print Tasks - Page 1
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_1_f6d2.png)
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_1_f6d2.png)
... option to shut down and restart the computer.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com
HP Color LaserJet CP2020 Series Printer - Steps to the product through your software, they might be waiting in a print queue (for specific instructions about canceling a print request from the Windows print queue
A dialog box might need to cancel it.
!
Cancel...
HP Color LaserJet CP2020 Series - Print Tasks - Page 2
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_2_98d3.png)
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_2_98d3.png)
... the printer driver.
A pop-up message displays that provides information about the item. Open the printer driver
Steps to open the online Help.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com Get help for any item in the software program, click Print.
2 Select the printer, and then click Properties or Preferences. HP Color LaserJet CP2020 Series Printer...
HP Color LaserJet CP2020 Series - Print Tasks - Page 3
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_3_f18f.png)
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_3_f18f.png)
...with the predefined settings. Create a custom printing shortcut
1 Select an existing shortcut as a base.
1
2 Select the print options for the new shortcut.
2
3 Click Save As, type a name for the shortcut, and 3
click OK.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com
HP Color LaserJet CP2020 Series Printer - Print tasks
Use printing shortcuts
How do I?
HP Color LaserJet CP2020 Series - Print Tasks - Page 4
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_4_05bc.png)
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_4_05bc.png)
... sides (duplex)
Steps to perform 1 Open the printer driver and click the Finishing tab. 1
2 Click Print on both sides.
2
3 If you will bind the document along the top edge, 3
click Flip pages up.
4 Click OK.
4
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com Print tasks
Print on both sides (duplex)
How do I?
HP Color LaserJet CP2020 Series Printer -
HP Color LaserJet CP2020 Series - Print Tasks - Page 5
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_5_34bf.png)
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_5_34bf.png)
... and click the Finishing tab.
1
2 Select the number of pages per sheet from the 2
Pages per sheet
How do I? Print tasks
Print multiple pages per sheet: drop-down list.
3 Select the correct options for Print page borders, 3
Page order:, and Orientation.
4 Click OK.
4
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com HP Color LaserJet CP2020 Series Printer -
HP Color LaserJet CP2020 Series - Print Tasks - Page 6
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_6_1e69.png)
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_6_1e69.png)
...
Select page orientation
How do I? HP Color LaserJet CP2020 Series Printer - Select page orientation
Steps to perform 1 Open the printer driver, and click the Finishing 1
tab.
2 In the Orientation area, click Portrait or
2
Landscape.
3 To print the page image upside down, click
3
Rotated by 180 degrees.
4 Click OK.
4
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www...
HP Color LaserJet CP2020 Series - Print Tasks - Page 7
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_7_747c.png)
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_7_747c.png)
...
1
tab.
2 Click Print on both sides.
2
3 In the Booklet layout dropdown list, click Left
3
binding or Right binding.
4 The Pages per sheet option automatically
4
changes to 2 pages per sheet.
5 Click OK.
5
6 Print the document.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com HP Color LaserJet CP2020 Series Printer - Print tasks
Create a booklet
How...
HP Color LaserJet CP2020 Series - Print Tasks - Page 8
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_8_5c7f.png)
![](/manualimages/h/l/hewlettpackard-cp2025n-hp-color-laserjet-cp2020-series-print-tasks-c0b0968_8_5c7f.png)
...
Print on different page sizes
How do I? The Custom Paper Size dialog box 1
opens.
© 2008 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com Select a page size
Steps to perform
1 Open the printer driver, and click the
1
Paper/Quality tab.
2 Select a size from the drop-down list.
2
Select a custom page size
1 Click Custom.
HP Color LaserJet CP2020...
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