HP Designjet 4000 Support Question
HP Designjet 4000 Support Question
Find answers below for this question about HP Designjet 4000.Need a HP Designjet 4000 manual? We have 7 online manuals for this item!
Question posted by samchristine on December 3rd, 2012
Hp 4000 Gives An Error Of 'restart'
HP 4000 gives an error of "Restart" and nothing else. Does it quite frequently
Current Answers
Related HP Designjet 4000 Manual Pages
HP Designjet 4000 Printer Series - Quick Reference Guide - Page 6
... Server from my browser ...159 The problem is an out-of-memory error 159 The problem is an AutoCAD 2000 memory allocation error 160 The problem is the platen rollers squeak 160 16 Legal information 163 Worldwide Limited Warranty-HP Designjet 4000 Printer series 163 Hewlett-Packard Software License Agreement 166 Open source acknowledgments 167 Regulatory...
HP Designjet 4000 Printer Series - Quick Reference Guide - Page 157
...:08.1 File with the USB port. on the paper that is loaded;
(continued) Code Short message
61:01
Wrong file format. If problem persists, call HP support.
63:04
Restart the printer. An error has been detected with password cannot be printed on page 44 and "How do...
HP Designjet 4000 Printer Series - Quick Reference Guide - Page 158
If problem persists, call HP support.
77:04
Restart the printer. The hard disk is not an error message. See "How do I use the Image Diagnostics Print?"
on page 67. ● Clean the printheads; If the problem persists, contact your printer front panel is displaying an error code which printhead is causing the
problem; The message is...
HP Designjet 4000 Printer Series - Quick Reference Guide - Page 165
...information
163 This Hewlett-Packard (HP) Limited Warranty gives you that the HP products specified above . In ...error free.
4. You are entitled to warranty service according to execute programming instructions. HP's Limited Warranty covers only those defects that the operation of purchase date. 16 Legal information
● "Worldwide Limited Warranty-HP Designjet 4000 Printer...
Service Manual - Page 5
Table of Contents
Table of Contents
1
Troubleshooting 1-1 System Error Codes 2-1 Ink Supplies Troubleshooting 3-1 Service Tests and Utilities 4-1 Service Calibrations 5-1 Print Quality 6-1 Parts and Diagrams 7-1 Removal and Installation 8-1 Preventive Maintenance 9-1
hp designjet 4000 series printers service manual
3
Service Manual - Page 7
... HP Coated media with light area fills 1-7 Solving Media-Handling Problems 1-8 Using the Buzzer at Power-up to Troubleshoot 1-9 Using the Power-up Sequence to Troubleshoot 1-10 Using the Power Switch LEDs to Troubleshoot 1-13 Using the PCA LEDs to Troubleshoot 1-14 How to Interpret the Service Information Pages 1-17
hp designjet 4000 series printer...
Service Manual - Page 8
... the Service Tests and how to use them see Chapter 4 Service Tests and Utilities.
1-2
hp designjet 4000 series printer service manual
When reporting the error, have an error code which you through the relevant steps to take when troubleshooting the printer.
Troubleshooting
Guide to Troubleshooting the Printer
Introduction
This chapter will guide you cannot resolve, then report the...
Service Manual - Page 9
... between possible printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems. For information on the Power Switch are required even if an Assembly has been disassembled to gain access to use them see Chapter 6 Print Quality.
hp designjet 4000 series printer service manual
1-3
The Printer does not...
Service Manual - Page 11
...8-59. If there is a wrinkled mass of Media, it could be a number, which will give an indication on where the failure occurred:
PWM Shutdown (1) and Energy Shutdown (3) 1 Clean Slider...Page 4-7 and check that the Encoder Strip is stuck firmly to resolve the problem. hp designjet 4000 series printer service manual
1-5 Paper Path 1 Open the Window and check for any visible obstacles restricting...
Service Manual - Page 13
... Prints. „ If the Ink Cartridge was printing, which has caused the printer to stop. NO SOLUTION AVAILABLE. Increasing humidity may help in reducing the severity of... prints with the dried ink on HP Coated media with light area fills
Light bands (S-shaped) in the position where the printing restarted. hp designjet 4000 series printer service manual
1-7 NO SOLUTION AVAILABLE...
Service Manual - Page 18
...Hard Disk Drive ⇒ Page 8-76.
2 If the printer's start-up process, replace the Hard Disk Drive ⇒ Page 8-76.
1-12
hp designjet 4000 series printer service manual If you turn it On again. This problem...checking process, the file system check will restart whenever you experience this problem repeatedly when there has been no power cut while the Printer was switched On, or if there is ...
Service Manual - Page 19
...needed to restart the Printer after having pressed the On/Off button). „ The Power Supply Unit only delivers a 5 V "Standby";
All the functions of the Printer) can indicate...The Printer monitors and reports different signals: PSU fan issues, 24V and 42V delivery failures (specific System Error reported pointing to print Not possible Not possible
hp designjet 4000 series printer service ...
Service Manual - Page 22
... OK, replace the Interconnect PCA ⇒ Page 8-64.
„ Check the System Error that is produced and run the corresponding Diagnostic Test (either Scan-Axis or Media-Axis ... problem. „ Replace the PrintMech PCA ⇒ Page 8-84.
1-16
hp designjet 4000 series printer service manual Troubleshooting
3 The Printer is OFF, then try the following: „ Check the connection between the PSU...
Service Manual - Page 31
2 System Error Codes 21
Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes and Warnings - Explanation 2-25
hp designjet 4000 series printer service manual
2-1
Service Manual - Page 33
... PCA are not damaged and are correctly connected. „ Replace the PrintMech PCA ⇒ Page 8-84. „ If the System Error continues, replace the Gamut PCI PCA ⇒ Page 8-69. hp designjet 4000 series printer service manual
2-3 Using this procedure you will be able to determine exactly which component failed.
Corrective Action: Try the following...
Service Manual - Page 49
... Drive have been replaced together. System Error:
71:04
Problem Description:
Out of the Printer and disconnect the Power cord. Corrective Action: It is restarted. You MUST NEVER replace both parts...to the latest version. „ If the System Error continues, replace the Main PCA ⇒ Page 8-74.
hp designjet 4000 series printer service manual
2-19
If not, update the Firmware to...
Service Manual - Page 58
... Enabled
The following table explains the YZ part of the System Error Code or Warning:
Code
00 01 02 03 04 05 06.../Adjust (manually) Calibrate/Adjust (using Automatic Process)
Power OFF and Restart the Printer Upgrade System Firmware
Upgrade Driver or Computer Software Add Accessory Escalate Send ...hp qualified personnel assistance required
2-28
hp designjet 4000 series printer service manual
Service Manual - Page 97
... unit config.
If any of the channels cannot be ignored. hp designjet 4000 series printer service manual
4-23
In this case, re-enter in the Interconnect PCA when all the sensors give the default value or the current state.
For more information on troubleshooting this error code, refer to the Service Tests submenu and use the...
Service Manual - Page 147
..., an error will be displayed on the Front Panel. If the values are not met, a warning will be displayed on the Front Panel and you could injure yourself or damage the Carriage Assembly. 4 The Printer will check the following: „ The Media Lever is in to restart the Calibration from step 1. hp designjet 4000 series printer service...
Service Manual - Page 159
... yourself or damage the Carriage Assembly. 4 The Printer will be displayed on the Front Panel. It will need to exit the calibration.
If the values are not met, a warning will be moving at high speed and you will print a line of black dots and then scan them:
hp designjet 4000 series printer service manual
5-17
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