HP EliteBook 8460p Support Question
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Question posted by mhaesthe on May 2nd, 2014
My Hp 8460w Screen Won't Turn On
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Related HP EliteBook 8460p Manual Pages
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 14
![](/manualimages/l/f/hewlettpackard-2530p-installing-sata-drivers-hp-elitebook-notebook-pcs-c0b0968_14_6a03.png)
![](/manualimages/l/f/hewlettpackard-2530p-installing-sata-drivers-hp-elitebook-notebook-pcs-c0b0968_14_6a03.png)
...guidelines for both Windows XP and Windows Vista. Page 14 Steps to launch the Device Manager console. Turn on the system and boot into the Operating System.
2) Once the Operating System is loaded, select... the following command:
devmgmt.msc Press the OK button to obtain the SATA Device ID from an HP system to enable SATA AHCI support in custom images.
How to Obtain SATA Device IDs
Where these ...
Installing SATA Drivers on HP EliteBook Notebook PCs - Page 17
![](/manualimages/l/f/hewlettpackard-2530p-installing-sata-drivers-hp-elitebook-notebook-pcs-c0b0968_17_204d.png)
![](/manualimages/l/f/hewlettpackard-2530p-installing-sata-drivers-hp-elitebook-notebook-pcs-c0b0968_17_204d.png)
... to obtain the SATA Device ID from a Windows Vista image
1) Begin by taking a Windows Vista system with the HP image already on the system and boot into the Operating System.
2) Once the Operating System is loaded, select the ... devmgmt.msc Pressing the Enter key after typing the above command will launch the Device Manager console. Turn on it. Steps to the screenshot below for this step.
Service Guide - Page 1
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HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC
Maintenance and Service Guide
Service Guide - Page 9
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...50-GHz (Turbo up to 3.20)
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processor 3-MB L3 cache, 4 threads
2430M, 2.40-GHz (Turbo up to 3.00)
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processor 3-MB L3 cache, 4 threads
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 12
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... bay
Microphone Audio Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following solid...models)
S3/S4/S5 wake on LAN
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NIC power down technology
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Ethernet cable not included
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HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 13
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Category Wireless
External media card Ports
Description
HP ProBook 6460b Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display
√
assembly
Three WLAN antennas built into display assembly
...
Service Guide - Page 14
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![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_14_1869.png)
..., 2.55-Ah (55-Wh) Li-ion battery
√
3-cell, 2.8-Ah (31-Wh) Li-ion battery
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Supports 9-cell, 73-Wh HP Ultra-
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Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 45
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![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_45_a755.png)
... in HP ProBook 6460b models with HD displays
For use in HP ProBook 6460b models with HD+ displays
For use in HP EliteBook 8460p models with HD displays
For use in HP EliteBook 8460p models with HD+ displays
For use in HP EliteBook 8460w models with HD displays
For use in HP EliteBook 8460w models with HD+ displays
(7)
WLAN antennas
For use in HP EliteBook 8460p/w models...
Service Guide - Page 46
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_46_de49.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_46_de49.png)
... For use in HP EliteBook 8460p/w models Display Rubber Kit (not illustrated) Display Panel Support Kit, includes: ● WLAN antenna kit ● WWAN antenna kit ● Display HD cable kit ● Display HD+ cable kit ● Display enclosure For use in 6460b models For use in 8460p models For use in 8460w models
Spare part...
Service Guide - Page 48
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Plastics Kit
Item
(1) (2) (3) (4)
Description Plastics Kit for use in HP ProBook 6460b models Plastics Kit for use in HP EliteBook 8460p/8460w models RJ-11 jack ExpressCard slot protective insert Optical drive protective insert Bottom door
Spare part number 641832-001 642804-001
40 Chapter 3 Illustrated parts catalog
Service Guide - Page 58
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![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_58_1fe5.png)
... cover for use with 6460b models that include a 4-button touchpad without a fingerprint reader
Top cover for use with 8460p models that include a 4-button touchpad without a fingerprint reader
Base enclosure for use with HP EliteBook 8460p and 8460w computer models
System board for use in all countries and regions except for Russia and China in computers...
Service Guide - Page 60
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_60_be54.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_60_be54.png)
... 6460b models
642779-001 Display enclosure for use in HP EliteBook 8460p models
642780-001 Display enclosure for use in HP EliteBook 8460w models (includes backlight module)
642782-001 Display Hinge Kit for use in HP EliteBook 8460p/w models
642783-001 Display hinge covers for use in HP ProBook 6460b models (includes left and right covers)
642784-001 Display hinge...
Service Guide - Page 61
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_61_4cda.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_61_4cda.png)
... 6460b models with HD+ displays (includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460p models with HD+ displays (includes display cable and webcam cable) Display Cable Kit for use in HP EliteBook 8460w models with HD+ displays (includes display cable and webcam cable) Webcam module with microphone for use in...
Service Guide - Page 73
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![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_73_4c3b.png)
...HP ProBook 6460b models For use in HP EliteBook 8460p/w models Microphone modules For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Screw Kit For use in HP ProBook 6460b models For use with HP EliteBook 8460w... For use with HP ProBook 6460b models with a webcam For use with HP EliteBook 8460p models with a webcam For use in Hibernation, turn the computer on page...
Service Guide - Page 86
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![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_86_f5bb.png)
...1. Select the operating system, and then click Next. 6. If you update the computer to www.hp.com. 2. In the Enter a product name/number box, type the computer model information, and then... click
Search. 4. Memory modules
NOTE: Primary and expansion memory is off or in Hibernation, turn
the computer on page 63). 5. CAUTION: Failure to update the computer to the latest BIOS prior to...
Service Guide - Page 132
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![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_132_bb55.png)
...and then checks all
data in the System Diagnostics window. Turn on or restart the computer. The hard drive designation is ... before installing any instructions that are displayed, follow the on-screen instructions. Double-click your computer to a good sector. ●... of the battery. If the battery fails the test, contact HP Customer Support to run , and then follow these steps: 1....
Service Guide - Page 148
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... Recovery discs have been included for the presence of the screen.
4.
If possible, back up all personal files.
2. Turn on -screen instructions.
4. NOTE: For additional information on recovering information ...must recover your computer.
5. The f11 recovery tool reinstalls the operating system and HP programs and drivers that do not have created and any software installed on the...
Reference Guide - Page 11
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...Support > User Guides. Finding more information about your computer and turning it on. To access Help and Support, select Start > Help...the poster for computer users.
NOTE: Refer to http://www.hp.com/support, select your computer, including product-specific features, ... about your country or region, and follow the on-screen instructions. ● Safety & Comfort Guide-Describes proper ...
Reference Guide - Page 42
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... The computer does not turn on. ● The display does not turn on obtaining a replacement AC power adapter. NOTE: When select computer models are in slate mode, the screen orientation is reset when you...4. Connect the AC adapter to the computer, and then plug it may also be replaced. Contact HP Customer Support for information on , the AC adapter is working properly. ● If the power ...
Reference Guide - Page 86
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![](/manualimages/l/a/hewlettpackard-elitebook-8460p-reference-guide-e4901dd_86_a251.png)
...hard drive designation. If the battery fails the test, contact HP Customer Support to stop a diagnostics test while it is ... > Computer. 2. If no instructions are displayed, follow the on-screen instructions. If the test detects a damaged sector, it reports an ...You can delete the downloaded file from your hard drive. Turn on or restart the computer.
Follow any software updates, ...
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