HP EliteBook 8460p Support Question
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Question posted by terethan on December 4th, 2013
Probook 6460b Won't Turn On
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Related HP EliteBook 8460p Manual Pages
Installing Microsoft Windows on an HP ProBook or EliteBook Notebook PC and creating an image - White Paper - Page 2
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_2_48bd.png)
![](/manualimages/r/n/hewlettpackard-elitebook-8460p-installing-microsoft-windows-hp-probook-elitebook-notebook-pc-creating-image-white-paper-fb82c5c_2_48bd.png)
... of Windows, you should back up , your personal data will be lost. Supported models
HP EliteBook 8460p Notebook PC HP EliteBook 8560p Notebook PC HP ProBook 6360b Notebook PC P ProBook 6460b Notebook PC HP ProBook 6560b Notebook PC
WARNING Before proceeding with applicable HP drivers and applications on the product's Certificate of...
Service Guide - Page 1
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_1_b8c0.png)
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HP EliteBook 8460w Mobile Workstation HP EliteBook 8460p Notebook PC HP ProBook 6460b Notebook PC
Maintenance and Service Guide
Service Guide - Page 9
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_9_c68d.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_9_c68d.png)
...Processors
Description
HP ProBook 6460b Notebook PC
HP ProBook 6460p Notebook PC
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HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile ...threads
2430M, 2.40-GHz (Turbo up to 3.00)
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processor 3-MB L3 cache, 4 threads
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 11
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_11_47b6.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_11_47b6.png)
Category Memory
Flash cache Hard drives
Description
HP ProBook 6460b Notebook PC
35.6-cm (14.0-in) HD, anti-glare...√
● 750-GB, 7200
● 500-GB, 7200
● 320-GB, 7200-rpm
● 250-GB, 7200
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 12
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_12_da7e.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_12_da7e.png)
...bay
Microphone Audio Webcam Modem Ethernet
Description
HP ProBook 6460b Notebook PC
Supports the following solid-state
...)
S3/S4/S5 wake on LAN
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NIC power down technology
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Ethernet cable not included
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HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 13
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_13_6a61.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_13_6a61.png)
Category Wireless
External media card Ports
Description
HP ProBook 6460b Notebook PC
HP EliteBook 8460p Notebook PC
HP EliteBook 8460w Mobile Workstation
Integrated WLAN options by way of wireless module:
Two WLAN antennas built into display
√
assembly
Three WLAN antennas built into display ...
Service Guide - Page 14
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_14_1869.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_14_1869.png)
...Docking Keyboard/pointing devices Power requirements
Description
HP ProBook 6460b Notebook PC
DisplayPort 1.1a
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RJ-11... Li-ion battery
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Supports 9-cell, 73-Wh HP Ultra-
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Capacity Extended Life Battery
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 15
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_15_d240.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_15_d240.png)
Category Security Operating system
Description
HP ProBook 6460b Notebook PC
Supports 9-cell, 100-Wh HP ...7 Home Premium 32 with
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Microsoft Basics
Windows Vista Home Basic 32 with
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Microsoft Office 2010 Personal
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 16
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_16_ba10.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_16_ba10.png)
Category
Description
HP ProBook 6460b Notebook PC
Windows 7 Professional 64 with
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...√
Windows 7 Starter 32
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DRDVD Windows 7
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DRDVD Windows 7 with WinDVD
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Web-only support:
HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 17
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_17_7cca.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_17_7cca.png)
Category Serviceability
Description
HP ProBook 6460b Notebook PC
Windows XP Professional 64
Windows ...module
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Optical drive
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Mini-PCI components (WLAN, WWAN,
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SIM)
Modem
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Keyboard
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HP EliteBook 8460p Notebook PC
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HP EliteBook 8460w Mobile Workstation
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Service Guide - Page 43
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_43_d654.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_43_d654.png)
... WHr, 2.8 Ah, long life) 6-cell (2.55 Ah) (1-year warranty) 3-cell (31 WHr, 2.8 Ah) Base enclosure (includes rubber feet) For use with HP ProBook 6460b computer models For use with HP EliteBook 8460p and 8460w computer models Cable Kit (not illustrated; See Cable Kit on page 39 for more Cable Kit spare part number information...
Service Guide - Page 44
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_44_129d.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_44_129d.png)
Display components
Item Description
(1)
Display bezel
For use with HP ProBook 6460b models with a webcam
For use with HP EliteBook 8460p models with a webcam
For use with HP EliteBook 8460w models with a webcam
(2)
Webcam module with microphone
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
36 Chapter 3 Illustrated parts catalog
Spare part number
643918...
Service Guide - Page 45
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_45_a755.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_45_a755.png)
...
WWAN antennas
For use in HP ProBook 6460b models
For use in HP EliteBook 8460p/w models
(9)
Display enclosure
For use in HP ProBook 6460b models
For use in HP EliteBook 8460p models
For use in HP ProBook 6460b models; Item Description
Microphone module (not illustrated)
For use with HP ProBook 6460b models
For use with HP EliteBook 8460p/w models
(3)
Display hinges (includes left...
Service Guide - Page 46
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_46_de49.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_46_de49.png)
Item Description Display Screw Kit (not illustrated) For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Rubber Kit (not illustrated) Display Panel Support Kit, includes: ● WLAN antenna kit ● WWAN antenna kit ● Display HD cable kit ● ...
Service Guide - Page 48
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_48_3d66.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_48_3d66.png)
Plastics Kit
Item
(1) (2) (3) (4)
Description Plastics Kit for use in HP ProBook 6460b models Plastics Kit for use in HP EliteBook 8460p/8460w models RJ-11 jack ExpressCard slot protective insert Optical drive protective insert Bottom door
Spare part number 641832-001 642804-001
40 Chapter 3 Illustrated parts catalog
Service Guide - Page 58
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_58_1fe5.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_58_1fe5.png)
... include a 4-button touchpad and a fingerprint reader
Top cover for use with 6460b models that include a 4-button touchpad without a fingerprint reader
Top cover for use with 8460p models that include a 4-button touchpad without a fingerprint reader
Base enclosure for use with HP EliteBook 8460p and 8460w computer models
System board for use in all countries and...
Service Guide - Page 60
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_60_be54.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_60_be54.png)
... models (includes backlight module)
642782-001 Display Hinge Kit for use in HP EliteBook 8460p/w models
642783-001 Display hinge covers for use in HP ProBook 6460b models (includes left and right covers)
642784-001 Display hinge covers for use in HP EliteBook 8460p/w models (includes left, right, and middle covers)
52 Chapter 3 Illustrated parts catalog
Service Guide - Page 61
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_61_4cda.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_61_4cda.png)
... HP ProBook 8460p/w models Microphone module for use in HP ProBook 6460b models Microphone module for use in HP ProBook 8460p/w models WLAN antennas for use in HP ProBook 6460b models (includes two antennas) WLAN antennas for use in HP EliteBook 8460p/w models (includes three antennas) WWAN antennas for use in HP ProBook 6460b models WWAN antennas for use in HP EliteBook 8460p/w models...
Service Guide - Page 73
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_73_4c3b.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_73_4c3b.png)
..., webcam/microphone module, and display panel with microphone For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Microphone modules For use in HP ProBook 6460b models For use in HP EliteBook 8460p/w models Display Screw Kit For use in Hibernation, turn the computer on page 109 for more information about removing the remaining components...
Service Guide - Page 77
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_77_f117.png)
![](/manualimages/e/n/hewlettpackard-elitebook-8460p-service-guide-f155f49_77_f117.png)
...or in the Plastics Kit, spare part number 641832-001 for HP ProBook 6460b models and 642804-001 for HP EliteBook 8460p/w models. Slide the release latch (3) to disengage the door from the...the computer. Slide the door toward you are unsure whether the computer is available in Hibernation, turn
the computer on page 63). Bottom door
The bottom door is off the computer (5). Before ...