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HP LaserJet Enterprise M4555 Support Question

HP LaserJet Enterprise M4555 Support Question

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Question posted by jarrodreid on November 27th, 2012

Tray 1

My printer is sending all of the print jobs to Tray 1 - is there any way to disable Tray 1 or make one of the other trays the default?     Thank you,  J. Reid 

Current Answers

Answer #1: Posted by seanitpro on January 11th, 2013 9:33 AM
This answer was accepted by the poster of the original question.
seanitpro

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January 11th, 2013

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In the web interface of the printer is a tray management system.  You can disable it form there.  As well as on your own installed printer, there are some options in the printer preferences for which trays you can use (Check in the advanced tab).

Answer #2: Posted by sking33 on December 23rd, 2013 12:36 PM
sking33

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I had success after trying several times from the "home" menu. I went to the administration menu>copy settings>paper selection>tray 2>OK. Seems to be holding so far.

Answer #3: Posted by scottingwersen on December 23rd, 2013 9:38 AM
scottingwersen

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December 23rd, 2013

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If it says "Any Custom" as the paper size for tray 2 or 3, check the sliding guidepost that keeps the paper aligned in the tray. It is very sensitive. It must *exactly* be set for LTR (or whatever size is the default).

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