HP M1522nf Support Question
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Question posted by billbjts19 on March 4th, 2014
Hp Laserjet M1522 Mfp Will Not Receive Faxes
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Related HP M1522nf Manual Pages
HP LaserJet M1522 MFP - Fax Tasks - Page 1
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_1_21b2.png)
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..., 2 On the control panel, press Setup ( ). using 12-hour time mode.
3 Use the arrow buttons until Fax functions appears, and then press OK.
4 Use the arrow buttons until Send fax later appears, and then press OK.
© 2007 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com
Fax functions Send fax later
Fax
Schedule a fax
How do I? HP LaserJet M1522 MFP Series -
HP LaserJet M1522 MFP - Fax Tasks - Page 2
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![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_2_470f.png)
HP LaserJet M1522 MFP Series - or P.M. Select 1 for P.M., and then press OK. -OrIf the product is set to the 12-hour time mode...-hour time mode, press OK.
7 Use the alphanumeric buttons to enter the time.
6 If the product is set A.M. Send a delayed fax (continued)
Steps to perform
5 Use the alphanumeric buttons to enter the date, and then press OK. -OrAccept the default date by pressing OK...
HP LaserJet M1522 MFP - Fax Tasks - Page 3
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_3_7b77.png)
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_3_7b77.png)
Fax
Fax my scan
How do I? Send a fax from the flatbed scanner
Steps to perform
1 Make sure that the automatic document feeder (ADF) contains no media.
2 Lift the flatbed scanner cover.
3 Place... the document at the corner indicated by the icon on the scanner.
4 Gently close the lid.
© 2007 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com HP LaserJet M1522 MFP Series -
HP LaserJet M1522 MFP - Fax Tasks - Page 4
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![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_4_3905.png)
... the page, the product control-panel display shows the following message: Load page: X Press OK, where X is the page number.
8 Press OK. Fax
How do I? Send a fax from glass? 1=Yes 2=No.
7 Press 1 to specify the speed dial or group-dial entry, and then press OK.
6 On the control panel, press Start Fax. HP LaserJet M1522 MFP Series -
HP LaserJet M1522 MFP - Fax Tasks - Page 5
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![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_5_7313.png)
... staples.
Use the flatbed glass to specify the speed dial or group-dial entry, and then press OK.
5 On the control panel, press Start Fax.
HP LaserJet M1522 MFP Series - Fax
How do not load photographs, small originals, or fragile originals into the ADF until they are snug against the media.
4 Use the alphanumeric buttons on...
HP LaserJet M1522 MFP - Fax Tasks - Page 6
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_6_e766.png)
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HP LaserJet M1522 MFP Series - Steps to the program phone book, and then click Import.
© 2007 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com
Fax
Use the address book
How do I?
be imported, you must use the export feature in that other programs
1 Open HP ToolboxFX. NOTE: Before a phone book from other program.
3 Browse to perform
Import...
HP LaserJet M1522 MFP - Fax Tasks - Page 7
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_7_13c7.png)
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_7_13c7.png)
... edit speed dials
Steps to perform
1 On the control panel, press Setup ( ).
2 Use the arrow buttons to select Fax setup, and then press OK.
3 Press OK to select Phone Book.
4 Press OK to select Individual Setup.
© 2007 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com
Fax setup
Phone Book Individual Setup
HP LaserJet M1522 MFP Series -
HP LaserJet M1522 MFP - Fax Tasks - Page 8
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_8_9b00.png)
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_8_9b00.png)
...key.
7 Use the alphanumeric buttons to program, repeat steps 1 through 10.
2 www.hp.com
Add Fax
How do so, repeatedly press the alphanumeric button for the fax number. Include any pauses or other needed numbers, such as an area code, an ... buttons to enter a name for the letter that you have more speed dials to enter the fax number.
To do I? HP LaserJet M1522 MFP Series -
HP LaserJet M1522 MFP - Fax Tasks - Page 9
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_9_2539.png)
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_9_2539.png)
... I? Print all fax reports
Steps to perform 1 On the control panel, press Setup ( ).
2 Use the arrow buttons to select Reports, and then press OK.
3 Use the arrow buttons to select All fax reports, and then press OK. Print individual fax reports
4 Use the arrow buttons to select Fax Reports, and then press OK. HP LaserJet M1522 MFP Series -
HP LaserJet M1522 MFP - Fax Tasks - Page 10
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_10_8e1f.png)
![](/manualimages/g/u/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-fax-tasks-c0b0968_10_8e1f.png)
... the arrow buttons to select Reports, and then press OK.
3 Use the arrow buttons to select Fax Reports, and then press OK.
4 Use the arrow buttons to select the report to be printed, and then press OK. Fax
How do I?
Reports Fax Report
© 2007 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com HP LaserJet M1522 MFP Series -
HP LaserJet M1522 MFP - Print Tasks - Page 1
![](/manualimages/n/f/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-print-tasks-c0b0968_1_9953.png)
![](/manualimages/n/f/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-print-tasks-c0b0968_1_9953.png)
..., right-click the print job that the product is printing a document while receiving a fax), pressing Cancel clears the process that you to open the window, right-click...cancel, and then click Cancel.
© 2007 Copyright Hewlett-Packard Development Company, L.P.
1 www.hp.com HP LaserJet M1522 MFP Series - Print tasks
Cancel a print job
How do I?
Windows Vista: Click Start, click ...
HP LaserJet M1522 MFP - Security/Authentication - Page 2
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![](/manualimages/u/n/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-securityauthentication-c0b0968_2_82b4.png)
... on private receive deletes any received faxes stored in the fax memory.
3 Use the arrow buttons to select Fax setup, and then press OK.
NOTE: Turning on before the private-receive feature can be activated.
2 Use the arrow buttons to select Fax Recv.
setup
© 2007 Copyright Hewlett-Packard Development Company, L.P.
2 www.hp.com
Fax setup Fax Recv. HP LaserJet M1522 MFP Series...
HP LaserJet M1522 MFP - Security/Authentication - Page 3
![](/manualimages/u/n/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-securityauthentication-c0b0968_3_c5b6.png)
![](/manualimages/u/n/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-securityauthentication-c0b0968_3_c5b6.png)
... buttons to select On, and then press OK.
Private Receive
5 Use the arrow buttons to re-enter the product security password, and then press OK.
© 2007 Copyright Hewlett-Packard Development Company, L.P.
3 www.hp.com Security/Authentication
How do I? HP LaserJet M1522 MFP Series - Turn on the private receive feature (continued)
Steps to perform
4 Use the arrow...
HP LaserJet M1522 MFP - Software Technical Reference - Page 17
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![](/manualimages/e/l/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-software-technical-reference-c0b0968_17_2208.png)
... Alerts screen - 2 of figures
Figure 1-1 HP LaserJet M1522 MFP Series CD browser screen - Windows system tray icon 35 Figure 2-2 HP ToolboxFX - Fax Received pop-up message 36 Figure 2-3 HP Alert - List of 2 54 Figure 2-20 Fax Tasks screen ...55 Figure 2-21 Fax Phone Book screen ...56 Figure 2-22 Fax Send Log screen ...58 Figure 2-23 Fax Receive Log screen ...59 Figure 2-24 Block...
HP LaserJet M1522 MFP - Software Technical Reference - Page 32
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![](/manualimages/e/l/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-software-technical-reference-c0b0968_32_274f.png)
...HP LaserJet Send Fax/Fax Driver
X
X
HP ToolboxFX and Fax Management
X (Windows 2000, XP, and Vista only)
X (Windows XP and Vista only)
Network Receive to consolidate all scanning user interfaces.
◦ HP LaserJet... for the HP LaserJet M1522 MFP Series:
● New installer.
All destinations are available when scanning from the product control panel.
◦ HP LaserJet Scan uses ...
HP LaserJet M1522 MFP - Software Technical Reference - Page 57
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...
Receive faxes to another fax number. Expand the folder structure under a product to that product. Click on and reconnected.
Windows system tray icon
Software description
● Click Start, select Programs or All Programs, select HP, select HP LaserJet M1522, and then click HP ToolboxFX. Figure 2-1 HP ToolboxFX -
Structure
HP ToolboxFX contains two main sections: the Devices...
HP LaserJet M1522 MFP - Software Technical Reference - Page 266
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![](/manualimages/e/l/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-software-technical-reference-c0b0968_266_fbc2.png)
... Documentation
HP LaserJet M1522 MFP Series User Guide
X
Help systems
X
Other
HP LaserJet Director
X
HP embedded Web server
X
244 Chapter 5 Macintosh software and utilities
ENWW The following software features are not available:
● HP PCL 6 print drivers ● Some customized settings and features for the start scan functionality ● The ability to receive faxes to read...
HP LaserJet M1522 MFP Series User Guide - Page 141
![](/manualimages/p/d/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-series-user-guide-c0b0968_141_f1bc.png)
![](/manualimages/p/d/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-series-user-guide-c0b0968_141_f1bc.png)
..., or it did Try sending the fax again. No fax answer Redial pending
The receiving fax line did not detect that a fax machine was turned off.
Try a different phone cord. See www.hp.com/support/ljm1522 or the support flyer that the redial option is a loss of power
The HP LaserJet M1522 MFP flash memory protects against data loss when...
HP LaserJet M1522 MFP Series User Guide - Page 175
![](/manualimages/p/d/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-series-user-guide-c0b0968_175_7dc6.png)
![](/manualimages/p/d/hewlettpackard-m1522nf-hp-laserjet-m1522-mfp-series-user-guide-c0b0968_175_7dc6.png)
...8
Verification step
Possible problems
Solutions
Does the product receive a fax?
Use another fax machine to send a fax to the computer? Too many telephone devices are plugged in the product memory.
Use a ..., and it also clears the fax header name, phone number, speed dials, and any pages that the HP LaserJet M1522 MFP
or telephone devices are using the correct installation procedure...
Service Manual - Page 157
![](/manualimages/l/r/hewlettpackard-m1522nf-service-manual-a3cfccb_157_331d.png)
![](/manualimages/l/r/hewlettpackard-m1522nf-service-manual-a3cfccb_157_331d.png)
... 7
8
Verification step
Possible problems
Solutions
Does the product receive a fax? (fax models only)
Use another fax machine to send a fax to the product. Review and reset the product fax settings. Reconnect the cable.
Does the product scan to receive the fax.
Verify that the HP LaserJet M1522 MFP
or telephone devices are using the correct installation procedure and the correct port...
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