HP ML350 Support Question
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Question posted by dpelat on July 20th, 2014
Ml350 G5 Array Accelerator Battery Replaced How To Clear Message
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Related HP ML350 Manual Pages
Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 34
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... cpqDaPhyDrvFailureCode
Supporting SNMP Trap Description: "Physical Drive Status is failed(3) or predictiveFailure(4), replace the drive. Log Message: The array accelerator board attached to replace the accelerator board. User Action: If the accelerator board status is permDisabled(5), you may need to the array controller in CPQIDA.MIB
Symptom: Physical Drive Status Change. User Action: If the...
Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 35
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SNMP Trap: cpqDa5AccelBadDataTrap - 3026 in CPQIDA.MIB
Symptom: Accelerator Board Battery Failed. Log Message: The array accelerator board attached to the array controller in slot %4 is reporting that it contains bad cached data. This trap indicates that has lost .
User Action: Replace the Accelerator Cache Board.
• cpqDaAccelSerialNumber • cpqDaAccelTotalMemory •...
Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 43
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... Event ID: 1148 (Hex)0xc435047c (cpqstmsg.dll)
Log Severity: Error (3)
Event Title: External Array Accelerator Status Change.
The variable cpqFcaSpareBusNumber indicates the SCSI bus number associated with this drive. Log Message: The array accelerator board attached to replace the accelerator board. Supporting SNMP Trap Data:
• sysName • cpqHoTrapFlags
Storage agents 43 This trap...
Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 44
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... lost .
User Action: Verify that the agent has detected a battery failure associated with the Array Accelerator Cache Board.
Data Loss possible." User Action: Replace the Accelerator Cache Board. Log Message: The array accelerator board attached to the external controller in I /O slot %5 of array "%4" is reporting that it contains bad cached data.
SNMP Trap: cpqFca2AccelBatteryFailed...
Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 45
![](/manualimages/c/g/hewlettpackard-ml150-microsoft-windows-event-id-snmp-traps-reference-guide-use-smartstart-version-825-c0b0968_45_99a2.png)
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...." Log Message: Storage system "%4" fan module at location %5 has a new status of an External Array Controller. ...The agent has detected a change .
• cpqHoTrapFlags • cpqSsChassisName • cpqSsChassisTime • cpqFcaAccelBoxIoSlot • cpqFcaCntlrModel • cpqFcaAccelSerialNumber • cpqFcaAccelTotalMemory
Supporting SNMP Trap Description: "Battery...
Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 66
![](/manualimages/c/g/hewlettpackard-ml150-microsoft-windows-event-id-snmp-traps-reference-guide-use-smartstart-version-825-c0b0968_66_e08b.png)
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... Change. The current status is now [cpqDaAccelStatus]."
SNMP Trap: cpqDa6PhyDrvThreshPassedTrap - 3037 in CPQIDA.MIB
Symptom: Accelerator Board Status Change. Log Message: The array accelerator board attached to replace the accelerator board.
Supporting SNMP Trap Data:
• sysName • cpqHoTrapFlags • cpqDaCntlrHwLocation • cpqDaCntlrModel • cpqDaAccelCntlrIndex...
Microsoft Windows Event ID and SNMP Traps Reference Guide for use with SmartStart version 8.25 - Page 67
![](/manualimages/c/g/hewlettpackard-ml150-microsoft-windows-event-id-snmp-traps-reference-guide-use-smartstart-version-825-c0b0968_67_fa1d.png)
![](/manualimages/c/g/hewlettpackard-ml150-microsoft-windows-event-id-snmp-traps-reference-guide-use-smartstart-version-825-c0b0968_67_fa1d.png)
...Event ID: 1206 (Hex)0x843504b6 (cpqstmsg.dll) Log Severity: Warning (2) Event Title: Drive Array Accelerator Battery Failed. User Action: Replace the Accelerator Cache Board.
Log Message: The array accelerator board attached to the array controller in the accelerator cache memory when the server lost power, that has lost battery power. User Action: Verify that the agent has detected...
ISS Technology Update, Volume 7, Number 9 - Page 8
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... 9
Targets record1 Properties number=1 severity=Informational date=01/29/2008 time=14:32 description=IML Cleared (iLO 2 user:Administrator)
record3 Properties number=3 severity=NonCritical date=04/01/2008 time=14:38 description=POST Error: 1794-Drive Array - Array Accelerator Battery Charge Low Verbs cd version exit show set
Properties Verbs
cd version exit show delete...
HP ProLiant Servers Troubleshooting Guide - Page 90
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_90_f7a0.png)
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_90_f7a0.png)
...listed, you may need to the server documentation for multiple servers. Action: Install an array accelerator board on the array accelerator board. Accelerator Error Log
Description: List of all ADU error messages for proper seating on the array accelerator board. Refer to replace the array accelerator board. WARNING: To avoid potential problems, ALWAYS read and write).
If an...
HP ProLiant Servers Troubleshooting Guide - Page 91
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... cache lines generally continue to some reason other than the battery being posted.
Action: 1. Action: No action is still enabled, but writes no longer in cache was Lost...
...due to operate properly.
Description: Data in use due to the drives has reached a preset limit. Reseat the cache to replace the array accelerator. Error messages 91
HP ProLiant Servers Troubleshooting Guide - Page 92
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![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_92_fccb.png)
...: A status was found in posted-write memory at reinitialization. Error messages 92
Action: Check the Disable Code field. The controller either writes the data to by another controller. Accelerator Status: Temporarily Disabled
Description: Array accelerator board has been temporarily disabled. Accelerator Status: Valid Data Found at Reset
Description: Valid data was returned...
HP ProLiant Servers Troubleshooting Guide - Page 93
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_93_af25.png)
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_93_af25.png)
...voltage levels. Action: Connect array accelerator board to the controller.
Array Accelerator Battery Pack X Below Reference Voltage (Recharging)
Description: Battery pack on one is configured for a different controller from the one physically present in use with array accelerator board. Cache Has Been Disabled; Error messages 93 If that does not work, replace the cache. Action: Try...
HP ProLiant Servers Troubleshooting Guide - Page 98
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_98_7a7c.png)
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_98_7a7c.png)
... have sufficient resources to perform posted-write operations to configure the controller and NVRAM. Action: Operate the system without the array accelerator board until the drive rebuild completes. Action: Replace the array accelerator board if the batteries do not recharge within 36 powered-on hours. Inter-Controller Link Connection Could Not Be Established
Description: Unable to...
HP ProLiant Servers Troubleshooting Guide - Page 110
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_110_0b05.png)
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_110_0b05.png)
...: Check the diagnosis screen for this section:
• ADU version 8.0 through 8.28 error messages
This section contains a complete alphabetical list of controllers...
...but the array accelerator cache sizes are using array accelerators with another board type. Action: Replace the batteries if the batteries do not recharge within 36 powered-on the redundant controller.
This can be...
HP ProLiant Servers Troubleshooting Guide - Page 141
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_141_dcfd.png)
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_141_dcfd.png)
... is required.
1729-Slot 1 Drive Array - Array Accelerator will not be reenabled when additional battery packs are installed. Error messages 141 Audible Beeps: None Possible Cause: The array accelerator configuration has been updated automatically due to change the default cache read/write allocation ratio.
1727-Slot X Drive Array -
Action: Replace the SIMM memory module on page 67...
HP ProLiant Servers Troubleshooting Guide - Page 145
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![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_145_232b.png)
.... Error messages 145 ALL logical drives have an Array Accelerator memory module
attached. Action: Attach an Array Accelerator memory module...Array - Audible Beeps: None Possible Cause: The current battery pack is not supported on this controller, or move the drives back to original controller or upgrade controller. Unsupported Array Accelerator Battery Attached...
...Please install battery...
HP ProLiant Servers Troubleshooting Guide - Page 147
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_147_9229.png)
![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_147_9229.png)
... when Array Accelerator battery reaches full charge. Audible Beeps: None Possible Cause: The capacity expansion process has been temporarily disabled. Audible Beeps: None Possible Cause: Data was expanded; Error messages 147 Action: No action is in progress. expansion progress data lost while the array was lost • Expansion progress data could not be read from array accelerator...
HP ProLiant Servers Troubleshooting Guide - Page 154
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![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_154_8de7.png)
... writes are disabled.
Power was then restored within several days, and the data in the array accelerator was in the array accelerator memory, or the array accelerator batteries failed. Array Accelerator Battery Charge Low...
...Array Accelerator is below 75 percent. Action: Replace the array accelerator board if the batteries do not recharge within enough time to the correct drive...
HP ProLiant Servers Troubleshooting Guide - Page 183
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![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_183_eda7.png)
... 93 additional information 86 ADG (advanced data guarding) 146 ADU error messages 90 Advanced ECC support 114 Advanced Memory Protection (AMP) 114, 115 Altiris Deployment Solution 68 Altiris eXpress Deployment Server 68 application software problems 61 array accelerator 110 array accelerator battery pack 141, 154 array accelerator board 90, 91, 93, 97, 98, 110,
138, 141, 146, 148...
HP ProLiant Servers Troubleshooting Guide - Page 188
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![](/manualimages/v/5/hewlettpackard-ml350-hp-proliant-servers-troubleshooting-guide-6bc11ab_188_1d72.png)
... 19, 36 troubleshooting flowcharts 22 troubleshooting resources 12, 22, 85 Trusted Platform Module (TPM) 20, 44, 46, 57, 63
U
unknown problem 39 unsupported array accelerator battery attached 145 unsupported array configuration detected 145 unsupported processor stepping 83, 84 unsupported storage connection detected 144 unsupported wattage 120 updating the firmware 81, 83 updating the operating...
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