HP N6350 Support Question

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Question posted by prudence on October 4th, 2011

Connection Error

how do you resolve issue when switching on the scanner getting message that says connection error refer to documentation. With a orange exclaimation mark

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Related HP N6350 Manual Pages

HP Scanjet N6350 Getting Started Guide - Page 6

...5 6 1 HP Scanjet N6350 Document Flatbed Scanner 2 Power supply and power cable 3 USB cable 4 Ethernet cable 5 Getting Started Guide (this book) 6 Scanning software CDs Install the software You have the option to connect this scanner once it is installed on a network, see Configure and manage the scanner on a network in the scanner User Guide. 2 HP Scanjet N6350 1 Scanner set up...

HP Scanjet N6350 Getting Started Guide - Page 7

... to connect the scanner to a network. • Connect to a scanner that came with the scanner. Select this option to connect the scanner directly to a computer. • Use the Ethernet cable to connect this option to connect to a scanner that you already own, you only need to install the HP Scanjet drivers and HP Scanner Tools Utility. • If you do not already have document...

HP Scanjet N6350 Getting Started Guide - Page 8

... the scanner control panel. Disconnect the USB cable from the lid to the scanner base. Connect the power supply 1. Chapter 1 Connect the TMA/ADF cable Connect the TMA/ADF cable from the scanner if it is attached to the power supply into the power connector on the back of the scanner. 2. Plug the cable that is connected. 4 HP Scanjet N6350

HP Scanjet N6350 Getting Started Guide - Page 9

... located in a Windows environment, do not connect the scanner to your computer with the network installation. b. NOTE: This scanner supports a maximum of the scanner to which you can also complete the network connection using the Ethernet cable. See the HP Scanner Tools Utility Help for more than one HP Scanjet N6350 scanner on the network, locate the serial number and IP address...

HP Scanjet N6350 Getting Started Guide - Page 11

... point to HP, point to Scanjet, point to the front panel list, and then click the Add arrow. Test the installation 1. If prompted, enter your scanner is networked: a. On the Scan To...Setup...3. NOTE: If you are using and managing scan shortcuts, see the HP Scanner Tools Utility Help. 3. Place a single document page in the HP Scanning shortcuts dialog box. If your PIN and then ...

HP Scanjet N6350 Getting Started Guide - Page 13

... icons are connected to use for scanning, copying, and editing your desktop. When the HP Scanning shortcuts dialog box is the program to multiple scanners, and then...networking tasks. For more information, click Help in the HP Scanning shortcuts dialog box. HP Scanner Tools Utility is the program to configure the Scan ( ) and Copy ( ) buttons for scanning pictures and documents...

HP Scanjet N6350 Getting Started Guide - Page 15

... the scanner and enter network connection specifications. For more information, see the scanner User Guide. • Displays available scan shortcuts that users can select. • Shows menu options and status and error messages. • If the scanner is networked. Allows you to enter network address information and PIN when your scanner is networked, displays computers networked to...

HP Scanjet N6350 Getting Started Guide - Page 16

...) to select a setting, and then press OK. See also • "Start a scan" on page 16 • "Make copies" on page 18 • "Scanner settings" on the connected computer. If prompted, use and to scan single pages or multipage documents quickly and easily. For more information about the scanner settings, see the HP Scanner 12 HP Scanjet N6350

HP Scanjet N6350 Getting Started Guide - Page 22

... want streamlined document scanning when using TWAIN-compliant software programs, you can also make copies by clicking the HP Copy icon on the desktop. 18 HP Scanjet N6350 Load the originals. 2. If your scanner and select the EMC ISIS/TWAIN option. TIP: You can install the EMC ISIS/ TWAIN driver. The copy is networked: a. b. If...

HP Scanjet N6350 Getting Started Guide - Page 24

... solving network problems), see the troubleshooting information in -depth instructions about maintaining the scanner, see a message on the USB cable faces up when the cable is securely connected between the scanner and the computer. Installation troubleshooting If the scanner does not work after installation, you continue to the scanner. 20 HP Scanjet N6350 Check the USB connection Check...

HP Scanjet N6350 Getting Started Guide - Page 25

Press the Power button to turn off the scanner, wait 30 seconds, and then turn on a network, check the following. • Use the Ethernet cable that was connected to the computer in the HP Scanner Tools Utility (see the documentation for your computer is on ; When the computer is restarted, try the following tasks depending on...

HP Scanjet N6350 User Guide - Page 6

... to use HP Scanning, HP Scanner Tools Utility allows you install the HP scanning software, the following icons are connected to multiple scanners, and then follow the onscreen ... Use the scanner The following topics describe the HP Scanjet scanner as well as how to scan or copy original documents. • HP scanning software overview • Scanner overview • Scanner settings •...

HP Scanjet N6350 User Guide - Page 8

.../Select Cancel Scan Power Keypad Setup Back Description In combination with the Power LED, indicates scanner functions and error conditions. • Displays available scan shortcuts that users can select. • Shows menu options and status and error messages. • If the scanner is networked. Allows you to scroll through the • Press OK to configure some...

HP Scanjet N6350 User Guide - Page 14

... feeding, but make sure to position your originals as indicated by the reference mark on page 15 Use the scanner glass Place items that the paper guides touch the edges of the documents. Gently push the stack forward to the width of the documents. 6. Minimum size: Maximum size: No minimum size 216 x 300 mm (8.5 x 11...

HP Scanjet N6350 User Guide - Page 21

... computers • Manage the network scanner Connect the scanner to a network To connect the scanner to a router (shown), Ethernet jack, or Ethernet switch using the Ethernet cable. 4. The following steps. 1. Configure and manage the scanner on a network 19 Press the Power button to 20 computers. You have the option to install the HP Scanjet N6350 on a network, where it is intended...

HP Scanjet N6350 User Guide - Page 23

... Before a computer can use the network scanner, you must install the scanner software on the network using the scanner with document-management or scanning software that you already own, you only need to install the HP Scanjet drivers and Scanner Tools Utility. • If you do not see the scanner to which you can connect to a computer via the USB...

HP Scanjet N6350 User Guide - Page 24

...for the behavior of scanner network connection. Manage: Use to manage and administer the device. Manage: Use to scan pictures and documents, access help and ...scanner (including error conditions), select scan shortcuts, initiate a scan or copy, and set preferences for managing the network scanner. • Management and administration tools • HP Scanner Tools Utility • Network...

HP Scanjet N6350 User Guide - Page 48

...scan shortcut assigned to help resolve issues that the correct application is selected in the drop-down list. Open Control Panel, select Scanners and Cameras, and then select your scanner model, and then click...when scanning from the automatic document feeder (ADF) • Automatic document feeder (ADF) does not feed paper • The bottom of the HP Scanner Tools Utility. Wrong shortcut is...

HP Scanjet N6350 User Guide - Page 53

... No light or only dim light is visible in the onscreen help resolve issues with 35 mm slides or 35 mm negatives that have specified an appropriate...type (slides or negatives). Make a selection area that the TMA/ADF cable is connected securely to scan. • Verify that you are using the TMA. • ...of the scanner. If the bulb is broken, service is required. • The selection ...

HP Scanjet N6350 User Guide - Page 58

... automatic document feeder 7 control panel 6 features 5 hardware test 41 lamp, troubleshoot 43 LEDs 37 panel buttons 6 reset 41 settings 7 transparent materials adapter 7 troubleshoot 42 troubleshooting 36 scanner glass clean 31 load original 12 scanner management and administration using Embedded Web Server 25 using HP Scanner Tools Utility 22 using the Network menu 23 Scanner Tools Utility...