HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by spoogdigi on March 16th, 2014
I Get Colored Bars When I Try To Scan On My Hp Printer
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Current Answers
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 24
...solve the problems using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to Step 2. hp.com/support).
Note: If the printer is not in the Search box.
If you do not use the phone... but not connected to check the status of the printer.
• Try connecting a working phone directly to the telephone wall jack and
24 Solve setup problems
Getting Started Guide - Page 28
... if there is weak, try moving the printer closer to select Print Report, and then press OK.
4.
Step 2. To determine the strength of the wireless signal, run the Wireless Test from the printer's control panel:
1. Run the Wireless Network Test" on in a wireless network:
• Keep the wireless devices away from
large metal objects...
Getting Started Guide - Page 31
... whichever occurs first. Software, media, parts, or supplies not provided or supported by HP. However, if printer failure or damage is attributable to the use of the product, and does not cover...in Canada, and from limiting the statutory rights of implied warranties. 3. For HP printer products, the use of a non-HP cartridge or a refilled cartridge does not affect either new or like-new, ...
User Guide - Page 20
... for presentation, proposals, reports and newsletters. It is a high-quality multifunction paper made with your HP printer.
To order HP papers and other everyday documents. HP Office Paper
HP Office Paper is a high-quality multifunction paper. It is acidfree for less smearing, bolder blacks and vivid colors. Get sharp, crisp images when you time and take the guesswork...
User Guide - Page 21
...take the guesswork out of photos or multiple prints to work together so your HP printer.
Great for easy handling.
Your prints have been designed to share.
Tips ...device specifications. For more information, see Load media or Load an original in the automatic document feeder (ADF).
• Do not overload the tray or ADF (some models only). HP Everyday Photo Paper Print colorful...
User Guide - Page 82
...ink. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is not as a result of...Device management tools and Check the estimated ink levels. See the release notes for known software conflicts, refer to the application's documentation, or contact the software manufacturer for specific help you are listed in order, with HP printers...
User Guide - Page 86
... that ink cartridge. Black is OK.
82
Solve a problem Chapter 7
Print Quality Diagnostic Report 1. Evaluate the Print Quality Diagnostic Report:
a Ink level b Color bars c Large-font text d Alignment pattern
a. Tri-color is low - Example Ink Level - If a box is completely white, you might need to double-check cartridge ink levels. replace.
On the product...
User Guide - Page 87
The printer is operating correctly. • The top black bar is printed by the Tri-color Ink Cartridge Ragged or irregularly streaked or faded bars
Example of Bad Color Bars: The top bar is ragged on one end.
Color bars: Look at the color bars in color throughout. Example of Good Color Bars: All bars are printed by the Black Ink Cartridge • The colored bars are solid, sharp...
User Guide - Page 88
... uniform
Example of Bad Color Bars: The yellow bar is operating correctly.
84
Solve a problem For more information about turning off the product, see Handle the ink cartridges. • Always turn off the device. Bar colors are sharp and clear - The type should be sharp and clear. the printer is streaked with another color. Regular white streaks in...
User Guide - Page 89
... of bad large-font text
The letters are not empty, look OK and the ink
cartridges are jagged. Alignment pattern: If the color bars and large-font text look at the alignment pattern directly above the color bars. The letters are smeared. Example of a bad alignment pattern
Poor print quality and unexpected printouts
85
User Guide - Page 91
They should be solid (not streaked with white or other colors).
Test, and then press OK. Look at the color bars in color throughout. Load regular, white, letter-size or A4 paper. 2.
They should be three color bars and a black bar. All the bars should be uniform in the middle of the page. There should have sharp edges. To...
User Guide - Page 92
... bad color bars - The black bar is streaked with another color.
88
Solve a problem
the printer is operating correctly. • The black bar is printed by the Black Ink Cartridge • The colored bars are solid, sharp-edged, and uniformly colored - For more information about turning off the product, see Handle the ink cartridges. • Always turn off the device...
User Guide - Page 93
...bar, clean the ink cartridges. • Large-font text: Letters are smeared or ragged on the page.
Poor print quality and unexpected printouts
89
NOTE: Do not clean ink cartridges unnecessarily. the printer... if you see the following in the diagnostic report: • Color bars: Color bars are jagged. For instructions, see Align the ink cartridges. Unnecessary cleaning...
User Guide - Page 103
... an accurate representation of the quality of the original photograph, which degrades the quality. Try changing the graphics settings. Solve scan problems
99 The scanned image shows blots, lines, vertical white stripes, or other device is TWAIN-compliant. For more colors (or levels of a two-sided original appear in newspapers or magazines, are printed by...
User Guide - Page 106
... (A splitter is a two-cord connector that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to the telephone wall jack.
After you resolve any problems found , run ...check the line. • Try to send or receive a test fax. After you plug in the box with the device. If the Fax Hardware Test continues to www.hp.com/support. If prompted,...
User Guide - Page 107
... connect other end to the port labeled 1-LINE on Fax" test failed Solution: Plug the phone cord into a telephone wall jack.) Try removing the splitter and connecting the device directly to the device, you are using a phone splitter, this can cause faxing problems. (A splitter is ready for faxing.
3. NOTE: If you use the...
User Guide - Page 108
... plug in the phone cord that carries phone accessories. If you do not use the phone cord that plugs into a telephone wall jack.) Try removing the splitter and connecting the device directly to extend the length. If you are using a phone splitter, this can be a standard phone cord that came with the...
User Guide - Page 110
...home or office. After turning on the device, HP recommends you might already have them back one or more pieces of the equipment is turned on. try adding them check the phone line. If...faxing if an extension phone is firmly connected to the device and plugged into a telephone wall jack.) Try removing the splitter and connecting the device directly to the telephone wall jack.
• Make ...
User Guide - Page 129
...for planning purposes only. Try cleaning the cartridges, or replacing the cartridges.
3. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low ink. To print the Printer Status Report or Self-Test...number of recent events that have occurred. Printer Information: Shows device information (such as usage information. 1. Event Log: Shows a log of pages printed from ...
User Guide - Page 135
... vary from state to state in the United States, from province to province in countries where the product is distributed by HP. Hewlett-Packard limited warranty statement
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with customer replaceable printheads) Accessories
Duration of limited warranty 90 days 1 year...
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