HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by Chrav on September 15th, 2013
Hp 4500 Can't Scan, Copy Or Fax Error Message
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Current Answers
Answer #1: Posted by DreadPirateRoberts on September 19th, 2013 9:43 AM
DreadPirateRoberts
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November 19th, 2010 Points: 8,633,403
Member since:
November 19th, 2010 Points: 8,633,403
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 4
...
Thank you can also use the printer's control panel. To scan, copy, and send faxes, you for purchasing this HP Officejet All-in black-and-white and color. You can use the control panel to a connected computer, make copiGe5s10 in both black-and-white and color, and send and receive faxes in -One.
For more information about...
User Guide - Page 5
... Change product settings...13 Select the mode...13 Change product settings 14 Types of messages...14 Status messages...14 Warning messages...14 Error messages...14 Critical error messages 15 Finding the device model number 15 Select print media...15 Recommended papers for printing and copying 15 Recommended papers for photo printing 16 Tips for selecting and using media 17...
User Guide - Page 7
......68
7 Solve a problem HP support...70 Obtain electronic support...71 HP support by phone...71 Before you call...71 Phone support period 72 Telephone support numbers 72 After the phone support period 74 General troubleshooting tips and resources 74 Solve printing problems...75 The device shuts down unexpectedly 75 Error message appears on control-panel...
User Guide - Page 8
... Copy defects are apparent 95 The device prints half a page, then ejects the paper 96 Paper mismatch...96 Solve scan problems...96 Scanner did nothing...97 Scan takes too long...97 Part of the document did not scan or text is missing 98 Text cannot be edited...98 Error messages appear...99 Scanned image quality is poor 99 Scan...
User Guide - Page 16
... an error condition.
Keypad: Enters values.
Back button: Reverts back to the device control panel features.
The topic that you select from the Help menu opens a help window on or off.
Left arrow button: Navigates forward through settings in the menus. Start: Initiates a copy, fax, or scan job. Label 1
2 3 4 5 6 7 8
9
10
Name and Description
Wireless button (HP Officejet 4500...
User Guide - Page 19
...the device, and then turning it ideal for printing and copying of a device failure. Select print media
The device is required. Visit the HP Web site at www.hp.com... mailers, and calendars. Critical error messages
Critical error messages inform you want the best print quality, HP recommends using HP papers that appears on a label located inside the device, near -photographic reproductions and ...
User Guide - Page 23
...tray 1. NOTE: Some features, such as the Fit to Page copy feature, do not work when you hear a beep or see a message on loading originals in the automatic document feeder, refer to your...cannot be scanned, copied, or faxed using the ADF. To load an original in the document feeder tray.
2.
Place the
pages so that the loaded pages were detected. Slide the media into the device. or ...
User Guide - Page 39
... a folder or a program on a computer running Windows, look for the device icon in the system tray at the lower-right side of its scan functionality and result in the No Connection error message. You can also scan originals using a computer running Windows, you install the software. The HP software must be installed and running on a computer.
User Guide - Page 51
... to the device it will also print an error report.
5. Press right arrow until On appears, and then press OK. Fax Forwarding appears on letter, A4, or legal paper only. Press right arrow until Fax Method appears, and then press OK. 3.
A received color fax is visible on the device control panel when the Fax Forwarding message is forwarded...
User Guide - Page 52
..., it receives a fax that does not fit on the first page is printed on the display. Press right arrow until Paper Options appears, and then press OK. 4. Chapter 5
NOTE: If an incorrect paper size is loaded in the main tray when you receive a fax, the fax does not print and an error message appears on...
User Guide - Page 57
... to select Answer Options, and then press OK. 4. When you want to answer for a fax number.
NOTE: The HP fax cannot receive faxes when the main phone number is a voice call, the answering machine records the incoming message. Set the fax error correction mode
Typically, the device monitors the signals on the phone line while it receives the...
User Guide - Page 60
... fax error reports • Print and view the fax log • Clear the fax log • Print the details of the fax on the Fax Sent Confirmation report if you choose On Fax Send or Send & Receive, and if you scan the fax to send from the control panel, HP Solution Center (Windows), or HP Utility (Mac OS X). A confirmation message indicating whether a fax...
User Guide - Page 74
... the ink nozzles • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve wired (Ethernet) network problems (some models only) • Solve wireless problems (some models only) • Clear jams
HP support
If you register the HP all-in -one • Valuable troubleshooting information for the...
User Guide - Page 101
... that the scan might be slower. • Text cannot be edited • Error messages appear • Scanned image quality is poor • Scan defects are apparent...scan, the scan starts if the scanner is placed on the scanner glass.
• Check the device The device might be coming out of PowerSave mode after a period of the device If you sent a print or copy job before you tried to scan...
User Guide - Page 105
... information about the error.
For more detailed information, check the report to see The fax test failed. • The fax test failed • The display always shows Phone Off Hook • The device is having problems sending and receiving faxes • The device is not busy completing another task, such as receiving a fax or making a copy. If the...
User Guide - Page 137
...Turkish. Device languages
HP PCL 3 GUI
Duty cycle
Up to 3000 pages per month
Device control panel language support Language availability varies by country/region.
Device specifications... • Print resolution • Print specifications • Copy specifications • Fax specifications • Scan specifications • Operating environment • Electrical requirements •...
User Guide - Page 144
... memory. • Ring detect with Error Correction Mode. • 33.6 Kbps...HP Brochure & Flyer Paper, Matte Other Glossy Brochure Other Matte Brochure
Device control panel setting Photo Paper Photo Paper Photo Paper Photo Paper Premium Inkjet Photo Paper Premium Inkjet Premium Inkjet Photo Paper Premium Inkjet Photo Paper Premium Inkjet Photo Paper Premium Inkjet Photo Paper Premium Inkjet
Fax...
User Guide - Page 220
... specifications 139 troubleshoot 94 Copy B&W function indicator 13 Copy Color function indicator 13 copy settings copy 38 correct port test, fax 103 critical error messages 15 custom-sized media sizes supported 137 custom-sized paper Mac OS 32 print on 31 customer support electronic 71 cut-off pages, troubleshoot 77
D
dark images, troubleshoot copies 95 scans 100
Declaration of...
User Guide - Page 221
... 179 duty cycle 133
E
ECM. Index
default settings copy 38
deleting faxes from memory 46 device control panel
locating 10 network settings 198 scan from memory 46 dial tone test, failed 104 dial ...sustainability program 152
error correction mode 43 error messages
device control panel 14 unable to activate TWAIN
source 99 error reports, fax 57 error-correction mode, fax 53 event log 125 EWS.
User Guide - Page 224
... replace ink cartridges 62 report
wireless test 203 reports
confirmation, fax 56 error, fax 57 fax test failed 101 reprint faxes from memory 46 right navigation button 12 rings to answer 52
S
save faxes in memory 45
scan error messages 99 from device control panel 35 OCR 36 quality 99 scan specifications 141 send to a computer 35 slow 97 troubleshoot 96...
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