HP Officejet 4500 Support Question
HP Officejet 4500 Support Question
Find answers below for this question about HP Officejet 4500 - All-in-One Printer - G510.Need a HP Officejet 4500 manual? We have 3 online manuals for this item!
Question posted by gilbertbalmes on January 14th, 2013
Printer Is Stuck In 'redial In 0'. Phone Line Is Ok. Restart Is Useless.
Pressing any other button only prompts a "Busy" reply from the machine. The phone line is not in use but has a dial tone and can even be used for calls.
Current Answers
Related HP Officejet 4500 Manual Pages
Getting Started Guide - Page 10
Press the or buttons to fix the problem and rerun the test. Select Run Fax Test, and then press OK. If the test fails, review the report for information on the back of the printer, and then connect a telephone set up properly for an active phone line
• Tests the status of your fax setup to check the...
Getting Started Guide - Page 17
... a
phone that is loaded in memory,
whether the printer has an error condition
or not. Press the (Setup) button.
Remove any originals from a sending fax machine, do the following:
a. b. For more information about configuring this feature, see "Step 3: Configure fax settings" on the same phone line (but not directly connected to answer the incoming call before the printer answers...
Getting Started Guide - Page 25
... or other devices and run the test again. To check if your phone line is digital, connect a regular analog phone to receive faxes automatically.
• If you will use a slower connection speed. If you do not hear a dial tone, please contact your telephone company to check the line.
• Make sure you connect the printer to an analog phone line, or...
Getting Started Guide - Page 26
... having problems sending a fax manually from a phone that is the fax number you must use the keypad on the telephone to ). The printer cannot send faxes but can receive faxes
• The printer might be dialing too fast or too soon. To enter a pause press Redial/Pause, or press the Symbols or *@ button repeatedly, until a dash (-) appears on the...
User Guide - Page 11
... up the device with a PBX phone system or an ISDN line 180 Case D: Fax with a distinctive ring service on the same line 180 Case E: Shared voice/fax line 181 Case F: Shared voice/fax line with voice mail 182 Case G: Fax line shared with computer modem (no voice calls received 183 Set up the device with a computer dial-up modem 184...
User Guide - Page 44
... the device. TIP: To switch between Fax B&W or Fax Color , press the Back button.
40
Fax
If a person answers the phone, you have to respond to tone prompts while dialing. For additional information, see Load an original on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call...
User Guide - Page 45
... a fax using monitor dialing
Monitor dialing allows you to prompts while dialing, as well as you will hear fax tones from the device control panel 1. Follow any prompts that they should press Start on the scanner
glass or Load an original in the automatic document feeder, you have your calling card. 4. NOTE: If a fax machine answers the call, you hear the dial tone, enter...
User Guide - Page 49
... on the phone with the sender, instruct the sender to press Start on their fax machine. 5. Faxes are available:
On On Error Only Off
The default setting. Make sure the device is turned on the line. Or, turn off the Auto Answer setting so that the device does not automatically answer incoming calls. 4. After the device begins to...
User Guide - Page 51
... device control panel display. If the device loses power when Fax Forwarding is set up , it is a working fax line.
Make sure the device you...phone number. Press right arrow until On appears, and then press OK. Press right arrow until Fax Forwarding appears, and then press OK. 4. Fax Forwarding appears on ), the device prints the fax. Send a test fax to make sure the fax machine...
User Guide - Page 59
... baud)
To set the fax sound volume via the device control panel ▲ Press Setup, select Fax Sound Volume, and then use a FoIP service (provided by your telephone company) if you:
• Dial a special access code along with your device by connecting a phone cord to the port labeled "1-LINE" on changing this procedure to increase or decrease...
User Guide - Page 105
...Wizard (Windows) or HP Setup Assitant (Mac OS X), make sure the device is not busy completing another task, such as receiving a fax or making a copy. ...Dial Tone Detection" test failed • The "Fax Line Condition" test failed
The "Fax Hardware Test" failed
Solution: • Turn off the device by using the Power button located on my answering machine • The phone cord that the device...
User Guide - Page 106
... do not hear a dial tone, contact your telephone company and have correctly connected the device to send or receive faxes. If prompted, choose your telephone wall jack, then connect the other end to the port labeled 1-LINE on setting up the device for faxing, see Additional fax setup. • If you are using a phone splitter, this can send...
User Guide - Page 108
... problems. (A splitter is secure. • Make sure you use the supplied phone cord to connect from the phone line, and then run the fax test again. • If you might already have in the phone cord that came with the device, run the test again. If the Dial Tone Detection Test passes without the other equipment is causing...
User Guide - Page 109
... correctly connected the device to the line and listen for a dial tone.
Try sending or receiving a test fax.
• Check to the line and listen for a dial tone.
To check if your phone line is digital, connect a regular analog phone to make sure the country/region setting is set up for digital phones. If you do not use the phone cord that plugs...
User Guide - Page 115
... outside line before answering. For more information, see Send a fax using monitor dialing. The number of rings to answer for any problems.
Fax tones are recorded on the answering machine. • Set your answering machine to a low number of rings and the device to answer in the fax number you are typing, press Redial/Pause, or press the Space (#) button repeatedly...
User Guide - Page 123
... HP Network Devices Support, and then click Restart.
5.
If the WAP filters MAC addresses, then the device's MAC address must be a problem with a list of MAC addresses (also called the "scope" or "zone"). If you are allowed to gain access to use the HP device over the network, your computer. For more information, see printer status on...
User Guide - Page 129
...the cartridges.
3. To print the Printer Status Report or Self-Test Report Product control panel: Press Setup, select Print Report, select Printer Status or SelfTest, and then press OK. When you receive a low-...number), and the number of recent events that have occurred. Printer Information: Shows device information (such as usage information.
Color bars and boxes: Uneven, faded, or ...
User Guide - Page 221
... blocking numbers 48 confirmation reports 56 deleting from 35 send faxes 40 dial tone test, failure 104 dial type, setting 54 dial-up modem shared with fax (parallel
phone systems) 183 shared with fax and
answering machine (parallel phone sy anstems) 190 shared with fax and voice line (parallel phone systems) 186 shared with fax and voice mail (parallel...
User Guide - Page 223
... failed 103 extend 111 phone line, answer ring pattern 53 phone support 71 phone support period period for support 72 phone, fax from receive 44 send, 40 photo media sizes supported 136 poll to receive fax 46 ports, specifications 133 power specifications 141 troubleshoot 75 power input, locating 11 power on button 13 print fax logs...
User Guide - Page 225
...machines 111
blank pages printed 76 control-panel messages 14 copy 94 copy quality 95 cut-off pages, incorrect text
or graphics placement 77 embedded Web server 121 fax 100 fax dial tone test failed 104 fax hardware test failed 101 fax line test failed 105 fax phone...75 paper-feed problems 92 power 75 print 75 print quality 78 Printer Status Report 124 receive faxes 106, 109 scan 96 scan quality 99...
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