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HP Officejet 4620 Support Question

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Question posted by balomsu on July 29th, 2013

Hp Officejet 4620 Ink Won't Print After Installing Ink Cartridges

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Answer #1: Posted by DreadPirateRoberts on October 18th, 2013 10:03 AM

DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403

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Issue

After installing a cartridge or during normal use, the product does not print. The status lights blink and an error message might display on the product control panel:

'Cartridge Problem'
'Incompatible Cartridge'
'Cartridge Missing or Damaged'

These errors, including Incompatible cartridge can occur with the correct HP cartridges under certain circumstances. The cartridge might need to be reinstalled, the electrical contacts could be dirty, the cartridges might need to be aligned, or there could be a failure of the cartridge or printer.

https://support.hp.com/us-en/product/HP-Deskjet-F4400-All-in-One-Printer-series/3742084/model/3742085/document/c00864517

Related HP Officejet 4620 Manual Pages

Getting Started Guide - Page 6

... messages during the installation, select the "always permit/allow" option in -One series. While connected, the computer sends the wireless settings to the computer with a USB cable. After the printer prints an information page, follow the onscreen instructions. English Use the printer HP ePrint Note: HP ePrint is only supported by HP Officejet 4620 e-All-in the...

Getting Started Guide - Page 8

Note: If you can check for and install printer updates. If the printer is connected to a network and Web Services has been enabled, you remove Web Services, HP ePrint will cease to HP Officejet 4620 e-All-in-One series. Press the button to the right of OK. Update the printer Note: This section is always working...

Getting Started Guide - Page 18

... find them on the back or side of security required, your wireless network might not available in the order listed to establish a wireless connection to HP Officejet 4620 e-All-in the messages. Place the HP software CD into the computer, and then follow the onscreen instructions.

Getting Started Guide - Page 23

... printer to HP Officejet 4620 e-All-in-One series. After resolving the problems... Click the Applications icon on page 4.) Or visit the HP Wireless Printing Center (www.hp.com/go/... is only applicable to your wireless network, complete the following the access number. Open HP Utility. (HP Utility is 95555555, and 9 accesses an outside line before dialing the phone number,...

Getting Started Guide - Page 26

..., though some features will not be installed or configured on page 4. On the Bookmarks tab, in -One series. English Use the embedded web server (EWS) Note: This section is only applicable to and select View Wireless Summary. 2. In a supported web browser on the right, scroll to HP Officejet 4620 e-All-in the Bookmarks bar...

User Guide - Page 9

...120 HP software installation suggestions 121 Solve network problems (HP Officejet 4620 e-All-in-One series 121 Understand the Printer Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality...

User Guide - Page 41

... original in the ADF. NOTE: If you install the HP software. 3 Scan You can use the HP software to scanning. In addition, on . ...print-side down in -One series) • Scanning documents as a folder on your computer prior to the right of the glass or in the automatic document feeder (ADF). 2. You can also scan these originals from your computer using Webscan (HP Officejet 4620...

User Guide - Page 42

.... Scan using Webscan (HP Officejet 4620 e-All-in -One series). For more information, see Embedded web server (HP Officejet 4620 e-All-in -One series) Webscan is available even if you must install the HP software included with the printer. For more information, contact your network administrator or the person who set up your original print-side down in the...

User Guide - Page 73

...set up HP ePrint when you installed the HP software on ePrintCenter (www.eprintcenter.com), you can use the HP printer software that came with your printer to set up for HP ePrint....Programs or All Programs, click HP, click the folder for your HP ePrint printer queue, control who can send an email. NOTE: HP ePrint is only supported by HP Officejet 4620 e-All-in to an active ...

User Guide - Page 74

...allow the printer to the Internet. 2. Make sure the printer is printed. 5. An information sheet is connected to automatically check for and install product updates. 5. Click Accept Terms of Use and Enable Web ...embedded web server (EWS). For more information, see Embedded web server (HP Officejet 4620 e-All-in Mac OS X, you can use the printer's embedded web server (EWS) to finish...

User Guide - Page 82

... • Solve printer management problems (HP Officejet 4620 e-All-in-One series) • Troubleshoot installation issues • Understand the Printer Status Report • Understand the network configuration page (HP Officejet 4620 e-All-in-One series) • Uninstall and reinstall the HP software • Printhead maintenance • Clear jams HP support If you correct many common...

User Guide - Page 124

...IP address by printing a network configuration page. If a time-out response appears, the IP address is blinking, check for messages on the printer control panel. If the Attention light is incorrect. TIP: If you correct many common printer problems. • Hardware installation suggestions • HP software installation suggestions • Solve network problems (HP Officejet 4620 e-All-in...

User Guide - Page 125

...ink cartridges are not installed. Restart your operating system. • Before installing HP software, make sure that all other programs are closed or disabled for damage. Solve network problems (HP Officejet 4620... minimum system requirements. Check the ink cartridges Make sure that all of the ink cartridges are firmly installed and aligned in the Windows Device Manager. • If you are...

User Guide - Page 126

...; Print the printer's network configuration page. Press the (Wireless) button, and then, using the buttons on the network configuration page. Understand the Printer Status Report Use the printer status report to save the settings and close the dialog boxes. For more information, see Understand the network configuration page (HP Officejet 4620 e-All-in the installation...

User Guide - Page 127

..., and firmware version number), and the number of pages printed from the trays and accessories. 2. Understand the network configuration page (HP Officejet 4620 e-All-in graphical form as gauges) and the part numbers and warranty expiration dates for the ink cartridges. Ink Delivery System Information: Shows the estimated ink levels (represented in -One series) If the printer is...

User Guide - Page 145

... x depth) 450 x 205 x 355 mm (17.7 x 8.1 x 14.0 inches) Printer weight (including printing supplies) 6.2 kg (13.7 lb) Product features and capacities Feature Connectivity Ink cartridges Supply yields Printer languages Font support Duty cycle Capacity • USB 2.0 high speed • Wireless 802.11b/g/n 1(HP Officejet 4620 e-All-in all countries/regions. Up to 3,000 pages per month Printer...

User Guide - Page 176

... replacement cartridges that work in the following topics: • Order printing supplies online • Supplies Order printing supplies online To order supplies online or create a printable shopping list, open the HP software that comes with the printer is not supported in -One series). • On the printer status report (see Embedded web server (HP Officejet 4620 eAll...

User Guide - Page 204

... to a wireless connection). Open HP Utility. For more information, see To open HP Utility. 2. Open the EWS. Change the connection type After you have installed the HP software and connected the printer to...in the Dock, click Print & Fax or Print & Scan in the Hardware section, click +, and then select the printer. 200 Network setup (HP Officejet 4620 e-All-in the Setup box. 3.

User Guide - Page 207

... the installation, your convenience. Change IP settings The default IP setting for the IP settings is listed in -One series). • Open the HP software (Windows), double-click Estimated Ink Levels, click the Device Information tab. On the printer control panel, press the (Wireless) button. 2. For more information, see Understand the network configuration page (HP Officejet 4620...

User Guide - Page 209

... server, see Embedded web server specifications. This section contains the following topics: • Toolbox (Windows) • HP Utility (Mac OS X) • Embedded web server (HP Officejet 4620 e-All-in HP Utility vary depending on the selected printer. When you might need to avoid possible printing delays. To view or change settings, and manage it from the...