HP Officejet 4620 Support Question
HP Officejet 4620 Support Question
Find answers below for this question about HP Officejet 4620.Need a HP Officejet 4620 manual? We have 3 online manuals for this item!
Question posted by rieseltherapy on May 14th, 2014
Hp4620 Printing Blank Pages. Tried Everything
My HP4620 was working fine. Replaced the blank ink cartridge recently. Mostly print black. It is 75% full. Now, all pages are blank-it just happened. Tried all the usual fixes. Updated firmware, cleaned printheads; still blank pages. Have no idea what happened.
Current Answers
Related HP Officejet 4620 Manual Pages
User Guide - Page 7
... Quick Contact group entries 58 Delete Quick Contact entries 59 Print a list of speed-dial entries 59
Change fax settings......Print using HP ePrint...71 Find the printer's email address 71 Turn off HP ePrint...72 Remove Web Services...72
7 Work with ink cartridges Information on ink cartridges and the printhead 73 Check the estimated ink levels 74 Replace the ink cartridges...74 Store printing...
User Guide - Page 9
... Status Report 122 Understand the network configuration page (HP Officejet 4620 e-All-in-One series 123 Uninstall and reinstall the HP software 125 Printhead maintenance...126 Clean the printhead...126 Align the printhead...127 Print and evaluate a print quality report 128
To print a print quality report 128 To evaluate the Print Quality Diagnostic Page 129 Clear jams...134 Clear paper...
User Guide - Page 70
...Work with image.
66
Fax
Using the buttons on the right, scroll to and select Fax Setup, select Fax Reports,
and then select Fax Confirmation. 3. On (Fax Receive) Prints... first page of the fax on the report 1. Off
Does not print a ...you receive a low-ink alert, consider having a replacement cartridge available to replace the ink cartridges until print quality becomes unacceptable.
...
User Guide - Page 77
... replace the cartridges until you need to perform some ink. • Do not clean the printhead unnecessarily. 7 Work with ink cartridges
To ensure the best print quality from the printer, you have the new ink cartridge
available to install before removing the old cartridge. This can result in damage to both the printer and the ink cartridge.
• Keep all ink cartridges in print...
User Guide - Page 78
.... In addition, some residual ink is unacceptable.
If you have replacement ink cartridges for planning purposes only.
NOTE: Ink level alerts and indicators provide estimates for the printer, see www.hp.com/go/inkusage. NOTE: Ink from the printer control panel 1. You can also print the Printer Status page to replace the cartridges until the print quality is left in printhead...
User Guide - Page 79
... the orange pull-tab completely and the label is turned on the front of the ink cartridge to replace the ink cartridges.
CAUTION: Wait until the print carriage stops moving before removing the old ink cartridge. Replace the ink cartridges
75 To replace the ink cartridges 1. Remove the new ink cartridge from its packaging by pulling the orange pull-tab straight back to both the...
User Guide - Page 88
Chapter 8
installed correctly. To resolve this did not solve the issue, try temporarily disabling the firewall.
However, the firewall might block communication between the computer and the printer.
Draft provides the fastest print speed. Cause: The print quality was set to replace the ink cartridges until you receive a low on the computer The personal software firewall is...
User Guide - Page 89
...
Check the Print Quality Diagnostic page Print a Print Quality Diagnostic page to be cleaned if the printer was a problem with depleted cartridges slows the printer. Printhead cleaning can solve these problems, but turning off the printer correctly can cause print quality problems like blank or partial pages.
Cause: The ink cartridges might have insufficient ink. Printing with the...
User Guide - Page 91
... printer and the ink cartridge. Solution 2: Check the ink levels
Solution: Check the estimated ink levels in damage to help you correct many common printer problems.
Print quality troubleshooting
Try the solutions in this did not solve the issue, try the next solution. You do not need to replace the ink cartridges until you are using genuine HP ink cartridges Solution: Check...
User Guide - Page 125
... not move when pulled slightly. The printer cannot work if all the ink cartridges are not installed. This website provides information and utilities ... is operational and the network hub, switch, or router is running Windows. Solve network problems (HP Officejet 4620 e-All-in the Windows Device Manager. • If you are using a computer running Windows, and the computer cannot detect the
...
User Guide - Page 130
... should perform the procedures in the process.
For
more information, see Turn off correctly can waste ink and shorten the life of the cartridges. Open Toolbox. After each stage, review the quality of the printed page. NOTE: Cleaning uses ink, so clean the printhead only when necessary. Follow the onscreen instructions.
126 Solve a problem For more information...
User Guide - Page 134
... the page - They should be uniform in the printer as follows:
Item 1 2 3 4
Cartridge color Black Ink Cartridge Cyan Ink Cartridge Magenta Ink Cartridge Yellow Ink Cartridge
130 Solve a problem You do not need to the ink cartridges in color throughout. They should be seven color bars. There should have sharp edges. The bars correspond to replace that ink cartridge. the...
User Guide - Page 135
..., see Replace the ink cartridges. 3. If the problem still
occurs, but cleaning seems to
the ragged bar. 7. If cleaning does not solve the problem, replace the cartridge that causes ragged bars on one end.
Preventing the problem that corresponds to have ink. 2.
Make sure the ink cartridges have helped, clean again. 6. For more information, see HP support. Try another print or...
User Guide - Page 212
... are working and are listed in the printer. For more information, see Replace the ink cartridges. To solve this problem, resolve any problems with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the problem is resolved. You do not need to avoid possible printing...
User Guide - Page 213
... size, change the selected paper size in the printer, and then print the document again.
If the problem persists, try the next solution. Press firmly on the cartridge to use a newer version of this cartridge. Replace the ink cartridge
Replace the indicated ink cartridge. For more information, see Replace the ink cartridges.
Find the Warranty Ends date.
Paper too short
The paper size...
User Guide - Page 215
... cartridges for printing, and in the message are damaged or have been used in the printing process in a number of your documents might be affected. For more information, see Replace the ink cartridges. Press the (Power) button to turn on the printer.
For more information, see www.hp.com/go/inkusage. NOTE: Ink from the cartridges is unsatisfactory, try cleaning...
User Guide - Page 216
...
Try to get the printer to view Rewards online. Remove the original cartridge, then replace with the supply upgrade for using genuine HP supplies. Contact the store where this problem is to replace the ink cartridge or click OK to use it on this printer, click Cancel Print and then remove the cartridge. If you purchased Genuine HP ink cartridges...
User Guide - Page 217
... will be available. Leaving caps on how to install new cartridges, see Replace the ink cartridges. For more information . HP's ink cartridge warranty does not cover non-HP ink or cartridges.
Use SETUP cartridges
When you first setup the printer, you must replace the orange caps on the regular cartridges you are labeled SETUP, and they will quickly dry out. After...
User Guide - Page 218
...: Click OK to install new cartridges, see Clean the printhead. Black will differ from this cartridge immediately and replace with your print job. Ink sensor warning
The ink sensor is not compatible with a compatible ink cartridge. For more information, see Replace the ink cartridges.
214 Errors (Windows) Color cartridge out of ink
The cartridges listed in the message are out...
User Guide - Page 219
... message appears before the job prints. For information about contacting HP, see Replace the ink cartridges. The Use black ink only? message appears before the job prints. ADF cover open
Close the cover of the ADF to install new cartridges, see HP support.
Solutions: Replace the black ink cartridge. Problem with ink system
Please remove the ink cartridges and examine them for any...
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