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HP Officejet 6000 Support Question

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Question posted by debahly20 on August 11th, 2014

Hp Office Jet 6000 Printer Cannot Print Due To Job Stuck On Queue

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Related HP Officejet 6000 Manual Pages

HP Jetdirect External Print Server Products - External USB Compatibility - Page 2

... solution that supports Hi-Speed USB and also supports IPv6. The ew2400 and the en3700 which are USB 2.0 Hi-Speed will break down the supported printers for the Laserjet AIO's and Officejet Pro's. They are respectively HP's wireless value line external print server and HP's full featured external...
HP Jetdirect External Print Server Products - External USB Compatibility - Page 4

... Technology* * printing only; HP Color LaserJet CP4005, 1500, 2500, 2550, 3000, 3500, 3550, 3600, 3700, 3800, 4610, 4650, 4700, and 5550 series; HP Deskjet 1180c, 1220c, 1280, 5150, 5550, 5650, 6122, 9300c, 9600c, 9650, 9670, 9680, and 9800 series; HP Deskjet 895 Cse/Cxi; HP Officejet 6100 series*; HP makes no webscan ** except HP Photosmart 7200 series printers ©...
Wired/Wireless Networking Guide - Page 9

...HP device over the network (such as it . If Jobs Stopped appears in your network setup was shown on page 12. If you might need to reconfigure your firewall settings to allow the computer and HP Officejet/Officejet... HP device. Select the HP device, and the click Print Queue...Print & Fax. 2. Click Start, click Control Panel, and then double-click Printers. 2. Make sure the HP Officejet/Officejet...
Wired/Wireless Networking Guide - Page 10

... to a wireless connection any print jobs currently in the Printers or Printers and Faxes folder is connected wirelessly and select Set as the default. 1. Follow the onscreen instructions and remove the USB wireless setup cable when prompted. 5. If you install the software again, the installer might be a problem with HP devices" on the Dock or...
Wired/Wireless Networking Guide - Page 12

...can be found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer status on your computer ... on your network where it can happen if you are in your home or office can block network communication between incoming and outgoing ports, but some do not have...
Wired/Wireless Networking Guide - Page 14

... customer replaceable printheads) Accessories Duration of limited warranty 90 days 1 year Until the HP ink is distributed by HP; Software, media, parts, or supplies not provided or supported by HP. Local law 1. Hewlett-Packard limited warranty statement HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with . 1 year 1 year unless otherwise...
User Guide - Page 9

... is no longer acceptable 119 The amount of paper 121 Incompatible Cartridge(s 121 The following cartridge is currently configured...121 Printer Offline...121 Printer Paused...122 Document failed to print...122 Previously used genuine HP cartridge 122 Ink Service Capacity Warning 122 General printer error...122 6 Control-panel lights reference Interpreting control-panel lights 124...
User Guide - Page 20

...-coated or matte-coated on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Print a Web page (Windows only) • Cancel a print job Select print media The device is designed to work well with most types of office media. Visit the HP Web site at www.hp.com for newsletters, reports, and flyers.
User Guide - Page 21

... Photo Paper This thick photo paper features an instant-dry finish for less smearing, bolder blacks and vivid colors. HP Printing Paper HP Printing Paper is acid-free for longer lasting documents. HP Office Paper HP Office Paper is acid-free for creating custom T-shirts from your digital photos. Get sharp, crisp images when you time and take...
User Guide - Page 34

... simple, predictable Web printing with it printed. You can cancel a print job using one of the computer screen. If you use HP Smart Web Printing to set your Web browser, click Print. On the File menu in the printout. Mac OS X: Click the printer icon in Internet Explorer. Cancel a print job You can access HP Smart Web Printing from the toolbar in...
User Guide - Page 53

... Network button, (on wireless in your computer and in queue or printer goes offline • Unable to see Troubleshooting tips and resources. If the HP software cannot find the HP device during installation Set up the device on the front of the HP device and then to print, print job stuck in the device. 2. Disconnect the USB wireless setup...
User Guide - Page 74

... the power cord is turned off . Cause: Printing a borderless image from a non-HP software application produced unexpected results. If it is not... print jobs from the queue • Solution 7: Clear the paper jam • Solution 8: Make sure the print carriage can move freely • Solution 9: Check the connection from the product to resolve the issue. Solution 3: Select the correct printer ...
User Guide - Page 75

... any errors. The cancelled print job jams the queue and prevents the next print job from the queue Solution: A print job might have changed . Cause: A deleted print job was not the selected printer. TIP: You can set the product as the default printer to ensure that the printer is performing another task. To check the printer driver status ▲ In the HP Solution Center, click...
User Guide - Page 76

...the carriage is stuck, forcing it is plugged into the USB port on . Verify that the respective connections are secure, and nothing has printed several minutes after you sent a print job to the product... the issue, try the next solution. For more information, see if the print carriage will damage the printer. CAUTION: Be careful not to your computer. Cause: The product experienced an...
User Guide - Page 78

...application. The cancelled print job jams the queue and prevents the next print job from the queue Solution: A print job might have selected the correct printer in your print job will be delayed ...print job to the product, check the control panel to either offline or stop printing. If this did not solve the issue, try the next solution. To check the printer driver status ▲ In the HP...
User Guide - Page 79

...: • Disconnect the USB cable from the queue. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any torn paper that the respective connections are secure, and nothing has printed several minutes after you sent a print job to the product, check the status of the printer to the product. • Shut down...
User Guide - Page 110

... printer driver (Windows only) If you can check the HP device's status from using the HP device (for additional troubleshooting help. Select the HP device, and the click Print Queue....Jobs Stopped appears in your computer to Settings, and then click Printers or Printers and Faxes. - If the HP device is Paused, right-click the device and click Resume Printing. 4. Make sure the HP...
User Guide - Page 111

... any print jobs currently in the list with a list of MAC addresses (also called "hardware addresses") of devices that is connected wirelessly has Standard TCP/IP Port as Default Printer. If the WAP filters MAC addresses, then the device's MAC address must be interfering. Right-click the printer icon for a port in the print queue. 2. connecting...
User Guide - Page 116

... more information, see Understand specifications for avoiding jams • Make sure that is stuck. For more information, see Load media. • Do not use media that ...cannot move to print • Previously used genuine HP cartridge • Ink Service Capacity Warning • General printer error 112 Maintain and troubleshoot If it off) and resend the print job. After clearing...
User Guide - Page 126

... or computer screen to open the print queue. 3. Write down the error code provided in the printing system. If it on its side to : 122 Maintain and troubleshoot Chapter 5 3. Double-click the icon for an extended period of the current print job. If a used in some other product. On the Printer menu, make sure there are...

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