HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by messiah on May 15th, 2012
Sending A Fax
I get error codes (344, 345 & 351) when I try to send a fax.
Current Answers
Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 4
Where's the user guide? To scan, copy, and send faxes, you for the printer. For more information about supported printing supplies • Detailed user instructions
You can open this printer, you can print documents and photos, scan documents to change the printer settings using software tools available on HP's support Web site (www.hp.com/support...
Getting Started Guide - Page 12
... learn how to fax in the printer.
4. You can also send faxes manually from the scanner glass.
2. Using the printer's control panel, you can send faxes in a variety of the fax you sent, you can fax either from the automatic document feeder (ADF) or from an attached phone, which allows you to multiple recipients • Send a fax in Error Correction Mode
The...
Getting Started Guide - Page 13
... that it fits on the paper that can
connected to fax in the printer's memory until the fax transmission is transmitting. Set up the telephone. If you are ready to transmit the fax
5.
English
Send a fax from the receiving fax machine. Proceed to the
next step to send the fax, touch Start Black or Start Color. If the recipient...
Getting Started Guide - Page 14
... arrow and then touch Setup.
3. Touch Tools, and then touch Reprint Faxes in memory, whether the printer has an error condition or not.
If you turn on the Backup fax Reception, received faxes are printed in the main tray.
2. Working with can send you a fax while you turn off the power. When you turn off so that...
Getting Started Guide - Page 19
...Device
Manager.
Problems setting up the printer
• Make sure that all other lights on , it takes approximately • Make sure that the USB
drivers have completed setting up the printer...source is first turned on the printer's control panel are having faxing problems, you might experience problems when sending faxes, receiving faxes, or both.
working properly.
For...
Getting Started Guide - Page 20
...end of the phone cord is set up modem to send e-mail or access the Internet.
• If you cannot send or receive faxes.
Step 2: Check the list of possible problems
If ..., choose your country/region, and then type "fax error codes" in use the printer for faxing. For example, you cannot use . Try to use fax" on the back of the printer.
• The phone line connection might be ...
Getting Started Guide - Page 21
... Answer setting is set to ). You can disconnect all the other equipment is causing problems. Try adding them back one or more of the other devices and run the test again. The printer cannot send faxes but cannot receive faxes
• If you have an answering machine on the same phone line that you will use...
User Guide - Page 57
... the printer has an error condition or not. Touch Fax, and then select Start Black or Start Color.
If the memory becomes full of the most recently printed faxes if they are never stored in memory. Faxes are deleted from printing (for security purposes.
Touch right arrow , and then select Setup. 2. Reprint received faxes from a sending fax machine...
User Guide - Page 91
... solve the issue, try the next solution. Cause: The printer was out of the printer driver had changed to turn on the printer.
To check the printer driver status • Windows: In the HP printer software, click Printer Actions, and then click See
What's Printing. • Mac OS: Open System Preferences, and then click Print & Fax. Make sure...
User Guide - Page 92
... the printer. Do not try the next solution. Cause: A deleted print job was busy with a USB cable, disconnect the cable from the printer, restart the computer, and then reconnect the USB cable to see : Clear jams Cause: The printer had stalled. Solution 7: Clear the paper jam Solution: Clear the paper jam and remove any errors...
User Guide - Page 103
... prompted, choose your country/region, and then click Contact HP for information on the ink cartridges. If this did not solve the issue, try the next solution. Aligning the printer can help ensure excellent print quality. Solution 7: Clean the printhead Solution: Check the following potential problems, and then clean the printhead. •...
User Guide - Page 107
...set too low. Solution 3: Check the ink levels Solution: Check the estimated ink levels in the printer. When you receive a low-ink alert, consider having a replacement cartridge available to replace the ...quality setting and make sure it that the paper moved through the printer. If this did not solve the issue, try the next solution. NOTE: Ink level alerts and indicators provide ...
User Guide - Page 108
... If this did not solve the issue, try the next solution. Cause: There was a problem with the printhead. Aligning the printer can help ensure excellent print quality. Evaluate the...Contact HP support
104 Solve a problem Chapter 8
Cause: The ink cartridges might have dull colors
Try the following potential problems, and then clean the printhead. After cleaning the printhead, print a print...
User Guide - Page 114
... or OpenType fonts to ensure that have jagged edges when enlarged or printed. Aligning the printer can help ensure excellent print quality. Solution 4: Clean the printhead Solution: If the previous solutions did not solve the issue, try cleaning the printhead. Solution 3: Align the printhead Solution: Align the printhead. When selecting a font, look...
User Guide - Page 138
... unwanted substance might experience problems when sending faxes, receiving faxes, or both. Solve fax problems
This section contains fax setup troubleshooting information for information on how to reduce the scanned image. Try cleaning the scanner glass. See Maintain the printer for solutions to see Test fax setup. See the HP software Help for faxing. The test will fail if...
User Guide - Page 146
...: NOTE: This possible solution applies only in the countries/regions that the
Distinctive Ring feature on the printer is set to Off, you need to receive faxes manually; The printer cannot receive faxes, but can send faxes
Solution: • If you are not using a serial-type phone system, please connect your phone that is set to...
User Guide - Page 147
... and at the same phone number you have enough quiet time after your outgoing message to receive faxes automatically. Try to incoming fax calls. Play back your outgoing message to allow the printer to detect fax tones, and the sending fax machine might disconnect. ◦ Your answering machine might be no background noise when recording this silent...
User Guide - Page 148
try to insert some
pauses in the fax number you use a splitter or connect extra cables to check the receiving fax machine for distinctive ring. The printer cannot send faxes, but can also send the fax using monitor dialing. For example, if you cannot hear fax tones, the receiving fax machine might not be turned on or connected, or a voice mail...
User Guide - Page 208
.../region.)
NOTE: If you do not connect the DSL filter, you cannot send and receive faxes with the printer, connect one phone cord is different from your country/region. If you have...Appendix C
3. (Optional) Change the Rings to Answer setting to the sending fax machine and receives the fax. The printer begins emitting fax reception tones to the lowest setting (two rings). 4. Obtain a DSL ...
User Guide - Page 241
.... For more information, see Store printing supplies.
If this problem persists, write down the error code provided in the printing system. For more information about contacting HP support, see Clean the printhead.
3. Document failed to print
The printer could not print the document because a problem occurred in the message, and then contact HP...
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