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HP Officejet 6500A Support Question

HP Officejet 6500A Support Question

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Question posted by patbabiuch on February 28th, 2012

6500+ Copier

We have the 6500+ and am unable to make copies.  Advice?

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Related HP Officejet 6500A Manual Pages

Getting Started Guide - Page 4

... user instructions You can use the control panel to a connected computer, make copies, and send and receive faxes. Use the printer Thank you can open this printer (also called "Help") is available on HP's support Web site (www.hp.com/support). 2 Use the printer This guide provides information on the following topics: • Troubleshooting information...
Getting Started Guide - Page 5

... you can turn off fax printing altogether - Internet features The printer offers innovative, Web-enabled solutions that can print from mobile devices. In addition, you can store digital copies of your computer after you install the software.) Scan to the printer, touch a button on the printer's control panel, and either using a computer running Microsoft®...
Getting Started Guide - Page 6

..., visit marketsplash.com. Marketsplash by HP Grow your computer after you can do the following components: • An HP ePrint-enabled printer that is available on your mobile device service and the printer's Web Services, you expect, while minimizing printing costs. • Keep all of system requirements for more information, visit www.hp...
Getting Started Guide - Page 8

...might already have a specific ring pattern. Note: If you encounter problems setting up the printer with the printer, HP recommends that you begin... Because you must be available to respond in your home...able to the port labeled 1-LINE on page 8. 6 Set up additional devices or services with the printer, see the setup poster included in the tray • Have the telephone cord and adapter...
Getting Started Guide - Page 13

... 11 The telephone line 3. At this point, you have disabled the Automatic Reduction feature, the printer prints the fax on the line until the copying finishes. You must use the keypad on your phone to fax in the printer. 4. If you can fax either from the automatic document feeder (ADF) a conversation before sending...
Getting Started Guide - Page 19

...the USB drivers have while setting up fax for the printer. correct drive letter. • If you are using a USB cable, make sure that the printer is first turned on the printer's control panel are closed . Solve setup problems 17 or...completed setting up properly for faxing. The test will fail if the printer is loaded correctly in the Windows Device Manager. English 4.
Getting Started Guide - Page 21

... to make sure that the Distinctive Ring feature on the printer is set to All Rings. • If Auto Answer is set to a greater number of the voice message. • Other equipment that you are in duration. If the Dial Tone Detection Test passes, then one or more of the other devices and...
Getting Started Guide - Page 22

...masonry structures and other electromagnetic devices, such as microwaves and cordless telephones, as these objects can disrupt radio signals. • Keep the wireless devices away from the printer's control panel. (For ...turned on. Step 1: Make sure the wireless (802.11) light is turned on If the blue light near the printer's control panel is weak, try moving the printer closer to detect the...
Getting Started Guide - Page 24

Use the Embedded Web server (EWS) When the printer is available on the Network Configuration Page. Note: You can bookmark it quickly. 22 ...123.123.123 Tip: After opening the EWS, you can use the EWS without being connected to the device. b. 5. Obtain the IP address for the printer. Load paper in the tray. Touch the right arrow , touch Setup, touch Network Configuration Page, and ...
User Guide - Page 14

... impact of HP products, please visit: www.hp.com/hpinfo/globalcitizenship/environment/recycle/ Understand the printer parts This section contains the following topics: • Front view • Printing supplies area • Back view Front view 1 2 3 4 5 6 HP Officejet 6500B Plus e-All-in-One 1 4 ghi 7 pqrs *@ 2 abc 5 jkl 8 tuv 0 3 def 6 mno 9 wxyz # 10 Get started...
User Guide - Page 15

1 Automatic document feeder 2 Control panel 3 Color display 4 Memory card slots 5 Output tray 6 Output tray extension 7 Main tray 8 Scanner glass 9 Scanner backing Printing supplies area 3 def 1 * 2 abc 5 jkl 4 ghi 7 pqrs 6 mno 9 wxyz 8 tuv # 0 @ HP Officejet 6500B Plus e-All-in-One 1 1 Cartridge access door 2 Ink cartridges Back view 2 1 34 2 6 5 Understand the printer parts 11
User Guide - Page 17

..., consider having a replacement cartridge available to avoid possible printing delays. Use the printer control panel 13 Back: Touch this to return to do so. Control-panel...and indicators provide estimates for infrastructure mode. Displays screen where you can make copies or select other options. When you can make a fax, or choose fax settings. For more information, see ...
User Guide - Page 25

...printer is printing. 4. Lower the output tray. 6. 3. Insert the media print-side down along the right of the tray and does not exceed the line marking in the tray. 1 2 abc 3def 4 ghi 5 jkl 7 pqrs 8 tuv 6mno 9wxyz # *@ 0 HP Officejet 6500B Plus... e-All-in the tray to adjust them for the media size that you have loaded. 5. Pull out the tray extender. Make sure ...
User Guide - Page 123

Make sure that the printer is turned on a piece of paper with the ink opening pointing up. Print quality troubleshooting 119 HP Officejet 6500 Wireless 2 abc 3 def 6 mno 1 5 jkl * 4 ghi 7 pqrs 8 tuv 0 @ 9 wxyz # 3. Remove all of the ink cartridges and place them on . 2. To reinstall the printhead 1. Open the ink cartridge door.
User Guide - Page 128

... place. 3 def 1 * 2 abc 5 jkl 4 ghi 7 pqrs 6 mno 9 wxyz 8 tuv # 0 @ HP Officejet 6500B Plus e-All-in damage to use for help, slide the ink cartridge into the empty slot until it clicks into place and is seated firmly in the printer when instructed. Make sure that the ink cartridges are reinstalled in the slot. 11...
User Guide - Page 134

... the scanner glass correctly. For more information, see Change copy settings. For more information, see Printer management tools and Check the estimated ink levels. Wait until the printer displays the Home screen. • Check the HP software Make sure the HP software provided with the printer is placed on the scanner glass. • Check the...
User Guide - Page 144

... should be able to send or receive faxes if the fax memory is full (limited by printer memory). The printer is having problems sending and receiving faxes Solution: Make sure the printer is initializing after being turned on the printer. Make sure the power cord is turned off the hook, or if you can purchase a coupler...
User Guide - Page 147

... voice mail. If faxing is set to receive a fax again. Play back your message. This means that is most common with answering machine. ◦ Make sure the printer is successful without the answering machine, the answering machine might not retain the recorded silence at a low volume when recording your outgoing message to...
User Guide - Page 162

... that the computer meets at least the minimum system requirements. 158 Solve a problem If the ink cartridge did not make a snapping noise when the ink cartridge is turned on each one of the printer, until the print carriage stops moving before proceeding. 3. Remove the ink cartridge from the ink cartridge. If you...
User Guide - Page 191

... The Regulatory Model Number is the main product identifier in the regulatory documentation and test reports, this device must accept any interference received, including interference that the product Product Name and Model: Regulatory Model Number:1) HP Officejet 6500A Plus e-All-in a typical configuration. This product complies with TBR21:1998, except clause 4.7.1 (DC characteristic), which...

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