HP Officejet 6500A Support Question
HP Officejet 6500A Support Question
Find answers below for this question about HP Officejet 6500A - Plus e-All-in-One Printer.Need a HP Officejet 6500A manual? We have 3 online manuals for this item!
Question posted by dcorley on April 25th, 2012
Broken Pipe
What do I do to fix this problem when I get this message and the printer will not print?
Current Answers
Related HP Officejet 6500A Manual Pages
Getting Started Guide - Page 5
... computer desktop, select Programs or All Programs, select HP, select the folder for your HP printer, and then select your computer.
Internet features
The printer offers innovative, Web-enabled solutions that can help you can print from mobile devices. Note: To use these digital solutions, see the user guide. (The user guide is connected...
Getting Started Guide - Page 10
... line
• Tests the status of your computer. After the test is finished, the printer prints a report with the results of the printer and make 1.
For more information about using the software that was installed on how to fix the problem and rerun the test. Step 2: Test fax setup
Test your needs after the number...
Getting Started Guide - Page 13
... answers the call, you have disabled the Automatic Reduction feature, the printer prints the fax on your computer after they hear fax tones.
If you receive a legal-size or ...continue speaking with the recipient before sending the fax.
Load the document you can engage in the printer's memory until the fax transmission is transmitting. hang up and use the keypad on their
fax ...
Getting Started Guide - Page 19
...that all latches and covers are specifying the
You can print a fax test report to warm up the printer for damage.
• If the computer does not recognize...problems 17
or Letter-size (8.5x11 inch) paper. Problems setting up the printer.
If you are
connecting using a computer running Windows and are having faxing problems, you are closed . jammed in the Windows Device...
Getting Started Guide - Page 25
... other problems, including those that of the product being notified of the defect, refund the purchase price for the particular failure or damage. 5. c. However, if printer failure or...such local law. Hewlett-Packard limited warranty statement
English
HP product Software Media Printer Print or Ink cartridges
Printheads (only applies to products with customer replaceable printheads) ...
User Guide - Page 8
... support period 83 General troubleshooting tips and resources 83 Solve printing problems...84 The printer shuts down unexpectedly 84 Alignment fails...84 Printer takes a long time to print 84 Something on the page is missing or incorrect 84 Print troubleshooting...85 Envelopes print incorrectly 85 Borderless printing...86 The printer is not responding or nothing happens when I try to...
User Guide - Page 9
... poor ...129 Copy defects are apparent 129 The printer prints half a page, then ejects the paper 130 Paper mismatch...130
Solve scan problems...130 Scanner did nothing...130 Scan takes too long... the printer is online and ready 152 Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only 153 Step 6: Make sure the HP Network Devices Support service...
User Guide - Page 43
... with these media types. • Several kinds of media require a specific orientation when you print from a computer running Windows, the printer prints the first side of a page.
Make sure the duplexer is dropped onto the output tray. NOTE: The printer driver does not support manual duplexing. Once the ink dries, the media is pulled...
User Guide - Page 56
...Answer setting so that is five rings.) If you have disabled the Automatic Reduction feature, the printer prints the fax on the phone, the person you are copying a document when a fax arrives, ...can reduce the number of rings that is referred to answer the incoming
call before the printer answers. If you are speaking with can receive faxes automatically or manually. Remove any ...
User Guide - Page 59
...that is loaded in the main tray when you receive a fax, the fax does not print and an error message appears on the display. Touch right arrow , and then select Setup. 2. Receive a... select should match what the printer does if it is set automatic reduction from the printer control panel 1. Touch Ok to print the fax. Faxes can be printed on ), the printer prints the fax. Touch right arrow...
User Guide - Page 74
..., anytime. NOTE: To use these Web features, the printer must be connected to the printer remotely from mobile devices. For more information, visit www.hp.com/go/ePrintCenter. Using HP Apps, you can use these solutions, you quickly access the Internet, obtain documents, and print them faster and with less hassle-and all without...
User Guide - Page 89
... Load the stack of envelopes correctly Solution: Load a stack of these printing problems: • Envelopes print incorrectly • Borderless printing • The printer is not responding or nothing happens when I try to print • The printer prints meaningless characters • Page order • The margins are not printing as those generated by USB cables) can sometimes cause slight...
User Guide - Page 94
... version of the document that is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly
Solution 1: Check the printer margins Solution: Check the printer margins.
90
Solve a problem Solution 2: Print a previously saved version of your computer for 60 seconds, then turn them...
User Guide - Page 100
... solutions, contact HP support for service. Cause: Paper debris may be present, but not detected by the sensor. Cause: Your printer needs servicing. Print quality troubleshooting
Use this section to solve these print quality problems: • Wrong, inaccurate, or bleeding colors • Ink is not filling the text or graphics completely • The printout...
User Guide - Page 101
... genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit
Cause: Non-HP ink cartridges were being used. Print quality troubleshooting
97 HP recommends that you
are genuine HP ink cartridges. Printer service or repairs required as a mailing envelope.
For more information, see if your ink cartridges are loading glossy photo...
User Guide - Page 102
.... Solution 4: Check the ink levels Solution: Check the estimated ink levels in the input tray. For example, check to print in the input tray. No further troubleshooting is not a problem with the printer, print settings, or ink cartridges.
NOTE: Ink level alerts and indicators provide estimates for planning purposes only.
For more information, see...
User Guide - Page 115
...: Contact HP support for planning purposes only. Go to avoid possible printing delays. Printhead maintenance
If you might have a problem with the printer. Print quality troubleshooting 111 When the printhead overheats, the printer slows down to allow it to a high setting. Cause: The print quality was a problem with the printhead. NOTE: Ink level alerts and indicators provide...
User Guide - Page 116
... page. Not turning the printer off correctly can have many causes: software settings, a poor image file, or the printing system itself.
To clean the printhead from the control panel 1. On the printer control panel, touch right arrow , and then touch Setup. 3. Print and evaluate a print quality report Print quality problems can cause print quality problems. For more information, see...
User Guide - Page 163
... and the computer cannot detect the printer, run the installation program again.
Solve network problems
General network troubleshooting • If you...Device Manager, make sure that the USB drivers have not been disabled.
• If you are using a computer running Windows, make sure that the network ports created in the printer driver match the printer IP address: ◦ Print the printer...
User Guide - Page 179
Photo papers include the following: ◦ HP Premium Plus Photo ◦ HP Premium Photo ◦ HP Advanced Photo
Copy specifications • Digital image processing • ADF Input tray capacity: 35 sheet plain paper • Digital zoom: from a computer running Windows, the printer prints the first side of a page. Guidelines for copy collation Refer to...
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