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HP Officejet 6600 Support Question

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Question posted by mckenziepaula4747 on April 19th, 2013

Fail Using Correct Type Of Phone Cord With Fax? Using The One Supplied

When trying to set up the fax facility using the wizard and fax test the test report has a FAIL for using the correct type of phone cord with fax, I am using the phone cord that was supplied with the device.

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Related HP Officejet 6600 Manual Pages

Getting Started Guide - Page 12

... test is plugged into the correct port • Checks for a dial tone • Checks for all faxes sent from the printer, configure the settings as you can configure fax settings using the software that the phone cord is finished, the printer prints a report with the results of rings. 5. If the test fails, review the report for the printer must be set up properly for faxing...
Getting Started Guide - Page 21

... problems when sending faxes, receiving faxes, or both. The test will fail if the printer is set up fax for faxing, you might have when setting up properly for faxing. For more information, see "Set up fax, check the following list of the printer. Tip: If you receive a fax communication error that includes an error code, you can print a fax test report to check the...
Getting Started Guide - Page 22

..., connect a regular analog phone to an analog phone line, or you are using a phone splitter, the splitter could cause faxing problems. Try connecting the printer directly to the telephone wall jack. • Make sure that one at a time and rerunning the test each time until you identify which piece of equipment is set to fail. Phone lines with poor sound...
User Guide - Page 66

... fax speed, see Set the fax speed. NOTE: You can also manually print system reports as DSL/ADSL, PBX, or ISDN), you experience problems faxing, try using ECM, see Printer management tools. 62 Fax If you might be able to subscribe to a low cost phone service that the printer will be done either through a converter box (which supplies regular analog phone...
User Guide - Page 67

...low-ink alert, consider having a replacement cartridge available to enable fax confirmation before sending any faxes. The default fax confirmation setting is the default setting. This means that a confirmation report is not printed for every fax you send. This is Off. Use reports 63 A confirmation message indicating whether a fax was successfully sent appears briefly on the...
User Guide - Page 104

... not set to use the correct resolution and color settings. ◦ The original image might be very light or dark or might be printed on colored paper. • Unwanted lines Ink, glue, correction fluid, or an unwanted substance might be set up correctly for faxing, you correct many common printer problems. • The fax test failed • The display always shows Phone Off...
User Guide - Page 105

... failed • The "Phone Cord Connected to Correct Port on Fax" test failed • The "Using Correct Type of the printer. After you resolve any problems found, run the fax test again. • If you are running the test. • Make sure you use the supplied phone cord to connect from the telephone wall jack to the printer, you ran a fax test and the test failed, review the report...
User Guide - Page 106

... on Fax" test failed Solution: Plug the phone cord into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. • Try connecting a working phone and phone cord to connect other end to Correct Port on the back of the printer. After you plug in the box with the printer. Using the phone cord supplied in the phone cord that...
User Guide - Page 107

... might not be Solve fax problems 103 If you do not use the phone cord that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the "1-LINE" port 2. The "Using Correct Type of the printer 1 2 1 Telephone wall jack 2 Use the phone cord supplied in the phone cord that came with the printer, run the fax test again to make sure...
User Guide - Page 109

... sure you use the supplied phone cord to connect from the phone line, and then run the fax test again to make sure the country/region setting is digital, connect a regular analog phone to fail. Connect the printer to an analog phone line and try adding them check the phone line. After you plug in the box with the printer, run the fax test again...
User Guide - Page 110

... wall jack.) Try removing the splitter and connecting the printer directly to the telephone wall jack. • Make sure you plug in use a coupler to extend the length. Chapter 8 The "Fax Line Condition" test failed Solution: • Make sure you connect the printer to an analog phone line or you do not use the supplied phone cord to connect from...
User Guide - Page 112

... for faxing if an extension phone is set up modem to send an email or access the Internet. • Check to the line and listen for a dial tone. For information about the problem and how to the correct switch type for an error message providing information about changing ECM, see if another phone cord, which uses the same phone...
User Guide - Page 114

... shown in the illustration. 1 3 2 1 Telephone wall jack 2 Use the phone cord supplied in person to send the fax. For information on setting up the printer when you have a voice mail service, see Receive a fax manually. • If you have a voice mail service at the same phone number you use to initiate the fax call is connected directly to the printer...
User Guide - Page 117

... . For information on the back of rings to answer, both devices answer the call , the answering machine records the incoming message. Using the phone cord supplied in the box with a 2-wire phone cord adaptor, you can use a coupler to Answer setting is a voice call and fax tones are recorded on . TIP: If the printer came with it with my printer...
User Guide - Page 120

...light is turned on If the blue light is detected, the printed test report includes recommendations that might not have tried the steps provided in the list, touch this order: router first...on . To print a Wireless Test Report, touch (right arrow), touch Setup, touch Network, and then select Print Wireless Network Test. Chapter 8 TIP: If you are using a computer running Windows, HP ...
User Guide - Page 129

...settings 1. Touch Restore Network Defaults, and then touch Yes. Understand the Printer Status Report 125 For more information, see Understand the network configuration page. ◦ Click Start, and then click Printers or Printers and Faxes or Devices... Compare the IP address listed in the installation program. Also use the printer. ◦ If the installation program cannot discover...
User Guide - Page 171

..., follow the procedures in the table, you use serial-type phone systems, the phone cord that use the 2-wire phone cord supplied with the printer might already have a serial-type phone system. After you run these tools through the HP software you might have a serialor parallel-type phone system. • If you do not see your fax setup. Table C-1 Countries/regions with equipment and...
User Guide - Page 176

Run a fax test. Case C: Set up the printer with a PBX phone system or an ISDN line If you are using a PBX phone system, set up the printer with DSL 1. NOTE: Some ISDN systems allow you use the supplied cord to connect from the telephone wall jack to the correct switch type for your local electronics store and extend it might need to the...
User Guide - Page 179

... 1-LINE on top of the printer. Set up the phone before the printer answers the call. If you might need to decide how you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to the adapter provided for faxing. Using the phone cord supplied in the box with optional equipment...
User Guide - Page 215

... PBX setup 172 separate line setup 170 setup types 168 shared line setup 174 PBX system, set up with fax parallel phone systems 172 PCL 3 support 135 phone cord connected to correct port test failed 102 correct type test failed 103 extend 113 phone line, answer ring pattern 59 phone support 77 phone support period period for support 78 phone, fax from receive 49 send, 45 photo media...

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