HP Officejet 6600 Support Question
HP Officejet 6600 Support Question
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Question posted by kbforestburgh on June 12th, 2012
Hp 6600 Scanner Failure
When I try to send a fax, or copy the screen says unable to scan copy or send a fax. The printer works fine. This is a new printer and I have gone through all of the sent up directions. I think there is probably a simple step that I have missed.
Current Answers
Related HP Officejet 6600 Manual Pages
Getting Started Guide - Page 22
... of the printer.
• Try connecting a working properly.
--Make sure the printer is set to receive faxes automatically.
--Make sure the Rings to Answer setting is set to a greater number of rings than the answering machine.
--Disconnect the answering machine and then try receiving a fax.
--Record a message that the answering machine is off and try sending or receiving a fax.
•...
Getting Started Guide - Page 23
... connecting the printer to the printer the printer-and if you are having problems sending a fax manually from a phone that is connected directly to your wireless network. To enter a pause, touch * and select a dash (-).
• If you are in the order listed. On the computer desktop, click Start, select Programs or All Programs, click HP, select your...
Setup Poster - Page 1
...;ais
6
Follow the instructions on the printer.
5
English
? Note: Ink from the cartridges is used in the printing process in a number of the pictures in this poster might hear some residual ink is left in the cartridge after it is used . OFFICEJET 6600/6700
1
1a
1b
Start
www.hp.com/support
2
Remove tape and...
User Guide - Page 14
...ink usage or damage to turn off the printer.
• Adjust the screen brightness to a draft setting. Draft setting ...HP's environmental initiatives, visit www.hp.com/hpinfo/ globalcitizenship/environment/
Manage Power
To conserve electricity, try the following :
• Turn on ways to helping customers reduce their environmental footprint. CAUTION: HP recommends that you want the printer...
User Guide - Page 45
... your original face down , as shown on the icon on the edge of fax pages stored in the printer's memory until the copying finishes. NOTE: If you are copying a photo, place the photo on the scanner glass face down on the scanner glass or Load an original in the main tray.
This can reduce the number...
User Guide - Page 55
... send a fax that it .
NOTE: The printer does not support polling pass codes. To set for security or privacy purposes. Touch Poll to stop reprinting the faxes in memory for polling and have a fax ready to delete the faxes in memory, touch (Cancel button). NOTE: After the memory becomes full, the oldest, printed faxes are overwritten as new faxes...
User Guide - Page 60
...of the speed-dial entry, type the new name, and then touch Done. Type the fax number, and then touch Next.
Touch Fax Setup, and then select Speed Dial ...fax numbers as speed-dial entries. If you want to include any pauses or other required numbers, such as the HP software included with the printer and the printer's embedded web server (EWS). Set up speed-dial entries 1. On the printer...
User Guide - Page 92
... is nothing wrong with the printer, print settings, or ink cartridges.
Or, choose a higher setting if you are running into each other.
In this did not solve the issue, try the next solution. Solution 6:...the printer. For more information, see if advanced color settings such as HP Advanced Photo Paper is set to see if the color settings are incorrect. NOTE: On some computer screens, ...
User Guide - Page 98
...scanner glass as indicated by the icon on the quality and size of Fast (which produces draft-quality copies) might be responsible for normal size. • The HP software settings might be sure to reduce the scanned... if you are copying from the printer control panel to the Normal or Best setting. • Check the original ◦ The accuracy of the copy. Chapter 8
Copies are blank •...
User Guide - Page 100
... job. For more information, see Change copy settings. For more information, see Printer management tools and Understand the Printer Status Report. For more information, see Load...printer displays the Home screen. • Check the HP software Make sure that can help you correct many common printer problems.
• Scanner did nothing • Scan takes too long • Part of non-HP ...
User Guide - Page 101
... the printer If you sent a print or copy job before you scan the original, or try scanning the document directly from the scanner glass. For more information, see Load an original on the scanner glass. ◦ Colored backgrounds can change the settings so that the scan might not have installed the HP software using the HP Printer Software, the default settings in the HP Printer...
User Guide - Page 102
...screen. Make sure that does not perform OCR tasks. In the HP software, check the TWAIN source by using a USB connection, make sure the document is selected. If the following suggestions do not work with the HP... as editable text from another scanner, make an interpretation of the scan itself. For more information see Load an original on the printer control panel, and then reload...
User Guide - Page 120
..., HP provides a tool called HP Home Network Diagnostic Utility that the printer is connected to your computer is weak, try the following steps in the list, touch this option, and then touch On.
If a problem is not on, the wireless capabilities might not have tried the steps provided in Basic wireless troubleshooting and are unable to...
User Guide - Page 123
..., right-click the printer, and click Use Printer Online. If you install the HP software again, the installer might be interfering.
Click Start, and then click Printers or Printers and Faxes or Devices and
Printers. - If the printer is on the printer status: a. Try using it. For more information, see Configure your computer are still unable to work with the printer. If
Solve...
User Guide - Page 128
...Device Manager. • If you are using a computer running Windows, and the computer cannot detect the
printer, run the installation program again.
Restart your
operating system. • Before installing HP...minimum system requirements.
You can help you are unable to install the HP software, verify that:
◦ All cable...printer cannot work if all the ink cartridges are not installed.
User Guide - Page 148
...marketing name (HP Officejet 6600 e-All-...in Japan about the power cord • Noise emission statement for Germany • LED indicator statement • Gloss of housing of the German telephone network • Australia wired fax statement • European Union Regulatory Notice • Regulatory information for your country/region. Appendix A
Regulatory information
The printer...
User Guide - Page 207
... or Printers and Faxes or Devices and Printers.
- Try using the printer again. Usually, you can print documents, all doors and covers must be used. Click Start, and then click Printers or Printers and Faxes or Devices and Printers.
- Unplug the power cord, and then plug in the message, and then contact HP support.
Load more information, see Solve printer problems.
Printer failure...
User Guide - Page 209
... or ink. Remove and install nonSETUP cartridges.
WARNING! You must replace the cartridge with the printer for this problem is not a new, genuine HP cartridge.
Reward may not be replaced soon. Used, Refilled or Counterfeit Cartridge Detected
The original HP ink in all regions. For more information, see Replace the ink cartridges. For information...
User Guide - Page 216
... 98 from printer control panel 36 from Webscan 37 OCR 38 quality 98 Scan screen 14 scan specifications 142 slow 97 troubleshoot 96
Scan screen 14 scanner glass
clean 24 load originals 19 locating 11 schedule fax 47 send faxes basic fax 43 manually 45 memory, from 46 monitor dialing 46, 48 schedule 47 troubleshoot 107, 109, 112 send scans for OCR 38...
User Guide - Page 217
... problems 92 power 81 print 80 printer status report 125 receive faxes 107, 110
scan 96 scan quality 98 send faxes 107, 109, 112 skewed copies 95 skewed pages 93 tips 80 troubleshooting hardware installation
suggestions 123 HP software installation
suggestions 124 installation issues 123 solve network problems 124 wireless problems 115 TWAIN unable to activate source 98
U
USB...
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