HP Officejet 6700 Support Question
HP Officejet 6700 Support Question
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Question posted by Galina8575 on October 9th, 2012
Problem With Faxing From Glass Bed When Lid Is Not Completely Closed.
I tried to fax from glass with lid not completely closed and it givers me an error that there is a paper jam in ADF when there is no jam ( I checked it multiples times). How can fax from glass when lid is incompletely closes ( because I fade from a book Orc journal) without getting wrong error messages? Why am I getting error messages about paper jam when there is no jam?
Current Answers
Related HP Officejet 6700 Manual Pages
Getting Started Guide - Page 22
... the telephone wall jack, while the other devices and run the test again. Leave at least 5 seconds of silence at a time and rerunning the test each time until you identify which piece of the phone cord is connected to fail. To check if your Fax over IP service, try receiving a fax.
--Record a message that is approximately 10...
User Guide - Page 9
... Text cannot be edited...100 Error messages appear...101 Scanned image quality is poor 101 Scan defects are apparent 102
Solve fax problems...103 The fax test failed...103
Solve problems using Web Services and HP websites 116 Solve problems using Web Services 116 Solve problems using HP websites 117
Solve memory device problems 117 The printer cannot read...
User Guide - Page 68
You probably use a FoIP service (provided by your local service provider for further assistance. If you experience problems faxing, try using the Internet. NOTE: Ink level alerts and indicators provide estimates for the fax connection.
TIP: Support for traditional fax transmission over any Internet protocol telephone systems are not legible, you cannot send and receive color...
User Guide - Page 78
... have all cartridges installed at all times after it will print more color ... having a replacement cartridge available to print quality problems and possibly damage the printhead. Print when one...cartridges. Chapter 7
Check the estimated ink levels
You can check the estimated ink levels... cartridge. If you have had a recent paper jam, and have installed a refilled or remanufactured cartridge...
User Guide - Page 86
...many common printer problems.
Check or do the following before you are performing a task. This website provides information and utilities that you begin troubleshooting:
• Try turning the ...8226; The printer is set as the paper skew and paper pick, see Clear jams. • For paper-feed problems, such as the current or default printer. Close programs that can help you can install...
User Guide - Page 91
...problems.
Print quality troubleshooting
Try the solutions in this section to resolve print quality problems in your printout. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the paper loaded in the input tray • Solution 4: Check the paper type • Solution 5: Check...: Check to....
Check the...
User Guide - Page 92
... or if you have all cartridges installed at all times after the printer is set up and in the ...try the next solution.
88
Solve a problem
CAUTION: While ink cartridges are not damaged when left a cartridge out of the printer, the printhead does need to : www.hp.com/go to replace the ink cartridges until you have had a recent paper jam, and have insufficient ink. Solution 2: Check...
User Guide - Page 100
... example, the media is loaded. For more information, see Load an original in the automatic document feeder (ADF).
96
Solve a problem Copies are blank
• Check the media The media might not meet Hewlett-Packard media specifications (for jams. See Clear jams.
• Check the trays Make sure that media is too moist or too rough...
User Guide - Page 107
... the error. For more information, see Test fax setup. If cleaning does not correct the problem, the scanner glass or lid backing might experience problems when sending faxes, receiving faxes, or both. If the printer is not set to check the status of the printer. Solve fax problems 103 the scanner glass might be dirty. Solve fax problems
This section contains fax setup troubleshooting...
User Guide - Page 108
...on calling for technical support.
104 Solve a problem This website provides information and utilities that plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly ... cord that the printer is a two-cord connector that can cause faxing problems. (A splitter is busy. Check the display for faxing. After a few seconds, plug the power cord in the phone ...
User Guide - Page 113
... time and rerunning the test each time, until you identify which piece of phone cord. If the phone cord that you experience problems faxing,... contact your home or office. Solution: Other equipment that uses the same phone line as the printer, might be a standard phone cord that came with the printer. Connect the printer to an analog phone line and try adding them check...
User Guide - Page 121
... additional help you correct many common printer problems.
NOTE: If you are starting a memory device operation from your firewall have a switch that controls how they can help on the memory device
The printer cannot read the memory device
• Check the memory device ◦ Make sure that the memory device is connected to the Internet. • Make...
User Guide - Page 136
... about WS Discovery and WSD Print, visit www.microsoft.com. CAUTION: To prevent possible damage to the printhead, clear paper jams as soon as printers, web servers, fax machines, video cameras, files systems, backup devices (tape drives), databases, directories, mail servers, calendars.
• Microsoft Web Services: Enable or disable the Microsoft Web Services Dynamic...
User Guide - Page 137
Remove all the pieces of paper from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the printer.
Close the cover. Check the front of the printer can damage the print mechanism. Open the ink cartridge access door. Clear jams 133 Check the duplexer.
c. b.
a. If the jam is not there, push...
User Guide - Page 138
...printer. After clearing the jam, close all covers, turn off ) and resend the print job. To clear a paper jam in the automatic document ...paper scraps or wrinkled media, and pull the media towards you turned it off the printer before you remove any jam.
4. Move the carriage to its position on the front edge of the automatic document feeder.
2. Lift the cover of the ADF. 134 Solve a problem...
User Guide - Page 199
... the ink cartridges are installed, and that full-size paper is loaded in the report to make sure it /faxconfig
Test fax setup
You can cause problems faxing.
• If the test fails, review the report for more information on how to the printer • Checks that the phone cord is plugged into the correct...
User Guide - Page 211
.../inkusage. However, the printer's memory might fill up with the printer. To solve this problem, try the following events has occurred: • The printer has been turned off. • The cable connecting the printer, such as a paper jam), the printer saves incoming faxes to a network, make sure the wireless network is connected to do so.
User Guide - Page 212
...Errors (Windows) For more information about obtaining cartridges for the printer. If the problem persists, try the following : • Make sure that you have loaded paper that the printer is clean. Remove the ink cartridge by pushing it in to clear the jam, check...) button to ensure proper contact. 4.
Close the ink cartridge access door and check if the error message has gone away.
User Guide - Page 214
...completely closed... upgrade one printer. Printer supply upgrade problem
The supply upgrade was previously used in... cartridges for an extended period of time, the print quality of different ways...cartridges is ready to report fraud.
210 Errors (Windows) For more information or to...try cleaning the printheads.
If you believe you 've securely closed , most doors and covers snap into place.
User Guide - Page 221
... supported 144
P
pages per month (duty cycle) 140
paper jams 132, 135 size, set for fax 54
paper-feed problems, troubleshoot 94
parallel phone systems answering machine setup 188 countries...devices 118 poll to receive fax 53 ports, specifications 139 power
specifications 148 troubleshoot 83 power input, locating 12 print diagnostic page 90 double-sided 36 fax logs 66 fax reports 64 faxes 52 last fax...
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