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HP Officejet 6700 Support Question

HP Officejet 6700 Support Question

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Question posted by dvroddy on May 22nd, 2012

Scanning Problem

When about 97% thorugh the scan I get an error messge about connectivity to the computer.  I have checked all the functions used scan doctor turned off the tren micro and fire wall all with out success.

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Related HP Officejet 6700 Manual Pages

Getting Started Guide - Page 6

... automatically check for and install product updates. • If your computer displays any location. You cannot use your online images from popular photo sites. Note: If the firewall software on your network uses proxy settings when connecting to view your HP ePrint job status, manage your HP ePrint printer queue, control who can also scan...
Getting Started Guide - Page 25

...up Web Services again. The printer uses its USB and network connections at the same time. Problems using Web Services If you to access local devices (like your printer) on page 8....problems Step 5. To connect to the Internet, make sure the information has been entered correctly. Note: If a mandatory update is required for the printer, Web Services will not be turned off • Check...
Setup Poster - Page 1

OFFICEJET 6600/6700 1 1a 1b Start www.hp.com/support 2 Remove tape and packing materials. Register the printer. If you did not register your printer. 3 4 4a 2a 2b Install the input tray and the output tray. 3a 3c 4b 3b Connect...flowing smoothly. Lift up the control panel and turn on the printer control panel to register, ...used in the printing process in a number of...
User Guide - Page 9

... missing 100 Text cannot be edited...100 Error messages appear...101 Scanned image quality is poor 101 Scan defects are apparent 102 Solve fax problems...103 The fax test failed...103 Solve problems using Web Services and HP websites 116 Solve problems using Web Services 116 Solve problems using HP websites 117 Solve memory device problems 117 The printer cannot read the...
User Guide - Page 42

...If you have problems scanning documents, see Solve scan problems. This section contains the following topics: • Scan an original • Scan using Webscan • Scanning documents as a folder on a computer. NOTE: If you are scanning a borderless original, load the original on the scanner glass, not the ADF. • Scan to a computer • Scan to a memory device Scan to a computer To...
User Guide - Page 43

.... 3. Scan to a memory device You can scan directly to a memory device, such as editable text, you to a memory device from the printer control panel without using Webscan Webscan is available even if you scan photos and documents from HP scanning software 1. Touch Scan, and then select Memory Device. 4. For more information, see Scanning documents as editable text. Scan using a web...
User Guide - Page 72

... hassle-and all without even having to turn on the printer. You cannot use these web features, the printer must be connected to the Internet (either using a USB cable. This section contains the following Web Services: HP ePrint HP ePrint is connected using an Ethernet cable or wireless connection). You can use these web features if the printer...
User Guide - Page 82

... quality troubleshooting • Solve paper-feed problems • Solve copy problems • Solve scan problems • Solve fax problems • Solve problems using Web Services and HP websites • Solve memory device problems • Solve wired (Ethernet) network problems • Solve wireless problems • Configure your problem, try using one of the following features: •...
User Guide - Page 103

... mode after a period of the document did not scan or text is missing • Text cannot be edited • Error messages appear • Scanned image quality is poor • Scan defects are apparent Scanner did nothing • Check the original Make sure that is loaded correctly. Solve scan problems TIP: You can visit the HP online support...
User Guide - Page 105

... of the scan itself. For example, if the text that the software converts has missing or combined characters, "rn" might be loaded with the OCR program. ◦ Make sure you have connected the USB Device Cable to a word-processing program that is not skewed. In the HP software, check the TWAIN source by using a separate...
User Guide - Page 113

... printer directly to fail and you experience problems faxing, contact your telephone company and have in the box with the printer, run the fax test again to send or receive faxes. If you do not use . try sending or receiving a fax. • Check the connection between the telephone wall jack and the printer to make...
User Guide - Page 115

... the line and listen for digital phones. If you are using for the printer and check for static or other noise. NOTE: You might already have a DSL filter connected or you hear noise, turn off , contact your computer for at least 15 minutes. Solve fax problems 111 Phone lines with poor sound quality (noise) can...
User Guide - Page 118

...check the receiving fax machine for any problems. 114 Solve a problem You can also send the fax using a distinctive ring service through your phone. Leave at least 5 seconds of phone equipment, such as you dial. There should be reduced if you use a splitter or connect...fax again. The signal level can receive faxes successfully without the answering machine, the answering machine might ...
User Guide - Page 120

... the network hub, switch, or router is turned on and working correctly. • If you are connecting the printer using an Ethernet cable, make sure you are having problems using Web Services, such as HP ePrint and Printer Apps, check the following: Make sure the printer is connected to the Internet using a USB cable. • Make sure the...
User Guide - Page 127

...Do one of the following, depending on your Printers or Printers and Faxes or Devices and Printers folder. b. If the printer is paused or offline, preventing you ...If Solve wireless problems 123 Try using it. If you can check the printer's status from using the printer over the network, continue to the next section for your firewall software to work with the firewall turned off, try ...
User Guide - Page 130

... embedded web server if the printer is connected to a computer with a USB cable. Check your web browser. 126 Solve a problem For more information, see Embedded web server specifications. • If your web browser uses any proxy settings to connect to the Internet, try turning off these settings. For more information, see the documentation available with your...
User Guide - Page 153

... regulatory number should not be confused with the marketing name (HP Officejet 6700 Premium e-All-in your country/region. This section contains the following...8226; Noise emission statement for Germany • LED indicator statement • Gloss of housing of peripheral devices for Germany • Notice to users of the U.S. The Regulatory Model Number for wireless products Regulatory Model...
User Guide - Page 200

...connection, check the following: • The printer is the name of your wireless network. • The wireless password prevents other people from your permission. This section contains the following topics: • Before you begin • Set up the printer on your wireless network • Set up the printer using... encounter problems connecting the printer, see Solve wireless problems TIP:...
User Guide - Page 220

...troubleshooting issues 127 Internet Protocol fax, using 64 IP address checking for printer 127 IP settings 202 ... copies 98 scans 102 lights, control panel 13 line condition test, fax 109 lines copies, troubleshoot 98 scans, troubleshoot 102...52 specifications 140 memory cards insert 24 memory devices troubleshoot 117 missing or incorrect information, troubleshoot...problems 128 system requirements 141
User Guide - Page 221

...scan 38 output tray locating 11 media supported 144 P pages per month (duty cycle) 140 paper jams 132, 135 size, set for fax 54 paper-feed problems...PCL 3 support 139 phone cord connected to correct port test failed 105...insert memory cards 24 troubleshoot memory devices 118 poll to receive fax 53... copy 97 scan 101 R radio interference reducing 201 regulatory information 155 radio, turn off 201...

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