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HP Officejet Pro 8500A Support Question

HP Officejet Pro 8500A Support Question

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Question posted by tuckermk on September 22nd, 2011

Printer Problems 8500a Office Jet Pro

any printing has streaks through it. the printed lines have blank white streaks. the colored printing has colored streaks. the streaks are horizontal all the way across the page.

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Related HP Officejet Pro 8500A Manual Pages

Getting Started Guide - Page 3

... flowing smoothly. Refer servicing to reduce risk of different ways, including in the initialization process, which prepares the printer and cartridges for printing, and in a protected location where no one can step on your computer after it is available on or trip over the line cord, and the line cord cannot be damaged. 7. If the...
Getting Started Guide - Page 10

...home telephone equipment or devices, complete or office can be a standard the tray phone cord that came Before you begin... Step 1: Connect the printer to the phone line Note: If the phone...might be using in you encounter problems setting up and use a coupler to the port labeled 1-LINE equipment. Because phone cords To connect the printer and any other telephone the other...
Getting Started Guide - Page 16

... send black-and-white or color faxes. Using the printer's control panel, you can also send faxes manually from memory • Schedule a fax to send later • Send a fax to multiple recipients • Send a fax in a variety of ways. Send a fax You can also send documents on your computer as faxes, without printing them first...
User Guide - Page 12

... home or office 191 Case A: Separate fax line (no voice calls received 193 Case B: Set up the printer with DSL 194 Case C: Set up the printer with a PBX phone system or an ISDN line 195 Case ... voice/fax line with computer dial-up modem and voice mail 211 Serial-type fax setup ...213 Test fax setup ...213 D Network setup Change basic network settings 215 View and print network settings 215...
User Guide - Page 15

...® qualification status for this printer, please visit the HP Eco Solutions Web site for Mac OS X, visit the Apple Web site at www.apple.com/ accessibility. www.hp.com/hpinfo/globalcitizenship/environment/ • Duplex printing: Use Paper-saving Printing to print two-sided documents with multiple pages on ways to helping customers reduce their...
User Guide - Page 23

... quantities. They are printing. HP Office Paper is acid-free for longer lasting documents. It features ColorLok Technology for more substantial than ordinary plain papers. HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. Select print media The printer is designed to...
User Guide - Page 38

... print in black and white, click the Advanced tab, and then change settings, click the button that opens the Properties dialog box. Print brochures NOTE: You can print from anywhere by using HP's ePrint feature. Follow the instructions for your operating system. • Print documents (Windows) • Print documents (Mac OS X) Print documents (Windows) 1. Make sure the printer...
User Guide - Page 39

...; Paper Type: the appropriate brochure paper type • Quality: Normal or Best NOTE: Click the blue disclosure triangle next to the Printer selection to begin printing. To print in black and white, click the Advanced tab, and then change settings, click the button that the folds are using. 1. Make sure the envelopes you are...
User Guide - Page 40

... be flat before printing. Depending on the other print settings that opens the printer Properties dialog box. To print the photo in black and white, click the Advanced...orientation to begin printing. Click Paper/Quality, and then select the appropriate envelope type from a memory devicePrint DPOF photos Print photos on your software application, click Print. 3. Load envelopes...
User Guide - Page 43

... must set the margins, if you print to begin printing. 5. Select the desired printer in the application before printing the document. Under Destination Paper Size, click Scale to print them . 6. Print on special and custom-size paper If your operating system. • Print on special or custom-size paper (Mac OS X) Print on special or custom-size paper...
User Guide - Page 45

... select the appropriate binding type. If the Two-Sided option is not available, verify that could be installed on both sides (duplexing) 41 Print on both sides of the HP Officejet Pro 8500A (A910) e-All-in the printer driver. For more information, see Guidelines for printing on both sides of a sheet of miles away. Using your document.
User Guide - Page 61

... ways. Using the printer control panel, you have already done this as resolution and the contrast between lightness and darkness on the fax test, see Test fax setup. This allows you need printed... • Use reports Send a fax You can use the printer to speak with the printer. or multiple-page black-and-white or color fax by using either the control panel or the HP software provided...
User Guide - Page 99

... graphics completely • Output is faded or dull coloredColors are printing as black and white • Wrong colors are printing • Printout shows bleeding colors • The printout has a horizontal band of distortion near the bottom of a borderless printColors do not line up correctly • Text or graphics are streaked • Something on the page is missing or...
User Guide - Page 104

... the embedded Web server. Click the Information tab, and then click Ink Supplies in the Dock, and then click Print Quality Diagnostics. 100 Solve a problem Click the Device Services tab, and then click Print the Print Quality Diagnostic Page and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in...
User Guide - Page 105

...colored blocks, clean the printheads. When you replace a printhead, the printer automatically aligns the printheads to ensure the best print... lines are thin white lines across the gray blocks in Test Pattern 1 on the Print Quality Solve print quality problems ...lines or white gaps where the arrows are thin white lines across all the color blocks and thin white lines across any of pages printed...
User Guide - Page 106

... Tools, and then select Clean Printhead. • Embedded Web server: Click the Device Settings tab, click Device Services in the left pane, select Align Printer from the drop-down list in the Print Quality section, and then click Run Diagnostic. 102 Solve a problem NOTE: Before aligning the printheads, make sure you load plain paper. Click...
User Guide - Page 107

... print quality problems 103 Open the top cover. 2. If you receive this message, you might get a control-panel message telling you start. Click the Device Services tab, and then click Clean Printheads and follow the onscreen instructions. • HP Utility (Mac OS X): Click the HP Utility icon in the printer before you the printer cannot print...
User Guide - Page 109

...way forward, and then press down firmly on the printer...printer with your printer, see Supplies. Press down to the message. 15. If the printer does not print...some pressure to stop moving. Solve print quality problems 105 The control panel should indicate that...remaining printheads. 12. Wait while the printer initializes the printheads and prints the alignment pages. Close the top ...
User Guide - Page 119

...printed on your computer. NOTE: Scanning at a higher resolution. Try cleaning the scanner glass. For more information. Scan defects are not a result of the scanning process. Solve scan problems 115 The scanned image shows blots, lines, vertical white... Maintain the printer for cleaning instructions. ƕ The defects might be on the original and are apparent • Blank pages Make ...
User Guide - Page 168

... the printer and the second side is dropped onto the output tray. More complicated pages or higher resolution takes longer and uses more information, see Media specifications. Print specifications Black print resolution Up to 1200 dpi with pigmented black ink Color print resolution HP enhanced photo quality with Vivera inks (up black-and-white and color fax...

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