HP P2015 Support Question
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Question posted by BIJIdaddyf on May 8th, 2014
How To Solve Hp Laserjet P2015 Paper Is Not Jam
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Related HP P2015 Manual Pages
HP LaserJet P2015 - Software Technical Reference - Page 11
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...and sizes ...245 Custom paper sizes ...247 Hewlett-Packard HP LaserJet P2015 Series Printing System Readme 249 Introduction ...249 Purpose of this document 249 Product connection information 249 Product Software ...249 Supported operating systems 249 Printer drivers 249 Microsoft Windows printer drivers 250 Macintosh printer driver 250 Printer driver downloads 250 HP ToolboxFX software for...
HP LaserJet P2015 - Software Technical Reference - Page 15
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Device Status page ...66 Figure 2-37 HP EWS - sub-folder ...37 Figure 2-15 Animated Demonstrations screen 38 Figure 2-16 HP LaserJet P2015 Series User Guide 39 Figure 2-17 Device Information screen ...40 Figure 2-18 Paper Handling screen ...41 Figure 2-19 Printing screen ...42 Figure 2-20 PCL5e screen ...42 Figure 2-21 PostScript screen ...43 Figure 2-22 Print...
HP LaserJet P2015 - Software Technical Reference - Page 16
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...HP EWS - Event Log page ...69 Figure 2-42 HP EWS - Paper Handling page 70 Figure 2-44 HP EWS - Printing page ...71 Figure 2-45 HP EWS - Print Quality page ...72 Figure 2-48 HP EWS - Paper Types page ...73 Figure 2-49 HP EWS - Service page ...74 Figure 2-51 HP... Printer Software screen ...98 Figure 3-14 HP LaserJet P2015 CD Browser screen 99 Figure 3-15 USB install - Do Not Block HP ...
HP LaserJet P2015 - Software Technical Reference - Page 17
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... box 121 Figure 3-39 Network install - Identify Printer dialog boxIdentify Printer 127 Figure 3-45 Network install - Restart your ...HP Font Installer dialog box ...187 Figure 4-22 About tab ...194 Figure 5-1 hp LaserJet P2015 CD-ROM icon 204 Figure 5-2 hp LaserJet Software screen ...205 Figure 5-3 HP LaserJet v.5.7 icon ...205 Figure 5-4 Authenticate dialog ...205 Figure 5-5 HP LaserJet...
HP LaserJet P2015 - Software Technical Reference - Page 21
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...9679; A high-speed universal serial bus (USB) port
● 10/100Base-T network Jetdirect port (HP LaserJet P2015n, HP LaserJet P2015dn. Purpose and scope
Table 1-2 Features of the HP LaserJet P2015 printer
Feature
HP LaserJet P2015 printer
HP product number
Q7821A
Memory
Speed Connectivity Paper handling
Print
● 32 megabytes (MB) of synchronous random access memory (SDRAM)
● To...
HP LaserJet P2015 - Software Technical Reference - Page 50
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...
Pop-up status alerts on the for the HP LaserJet P2015 printer. Set up Status Alerts
Use the Set up Status ...
● Black Missing
● Non-HP Black Cartridge
● Unauthorized Black Cartridge
● Replace Black
Printer errors
● Black E-label Error ● Load Paper [TYPE] [SIZE]
● High Fuser Error
● Tray 1 Paper Out
● Fuser Driver Error
32 Chapter...
HP LaserJet P2015 - Software Technical Reference - Page 57
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... Guide Figure 2-16 HP LaserJet P2015 Series User Guide
Software description
Use the User Guide screen to gain access to the HP LaserJet P2015 Series User Guide.
Device Settings folder
The Device Settings folder contains the following sub-folders: ● Device Information ● Paper Handling ● Printing ● PCL5e ● PostScript ● Print Quality ● Paper Types ●...
HP LaserJet P2015 - Software Technical Reference - Page 59
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Figure 2-18 Paper Handling screen
Software description
ENWW
HP ToolboxFX 41 Paper Handling
Use the Paper Handling screen to change the paper-handling defaults for the HP LaserJet P2015 printer.
HP LaserJet P2015 - Software Technical Reference - Page 63
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... modes
Extended print modes
Sensor correlation prefix
Default paper types
Normal Mode
None
PlainFull
Plain, Color, Preprinted,
ENWW
HP ToolboxFX 45 NOTE: Not all of the printer. The following table shows the paper types that the HP LaserJet P2015 printer supports and the default fuser mode for each type.
Figure 2-23 Paper Types screen
Software description
A print mode is...
HP LaserJet P2015 - Software Technical Reference - Page 64
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To gain access to control the extended print modes for the HP LaserJet P2015 printer. The following screen appears:
Figure 2-24 Print Modes screen
...
None None None None None None
Sensor correlation prefix
PlainHalf PlainHalf PlainFull Glossy Glossy PlainHalf
Default paper types Prepunched, Recycled, Letterhead Heavy, Bond Cardstock Light Heavy Glossy Transparency Labels
Print Modes screen...
HP LaserJet P2015 - Software Technical Reference - Page 65
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... mm (2.17 inches) down the page.
◦ Toner offset. ENWW
HP ToolboxFX 47 Software description
Clicking Restore Modes and then clicking Apply causes the HP LaserJet P2015 printer to set all the cases.
◦ Humid paper.
This causes asymmetric drying of the ETB in the fuser. Paper curl is to the original factory defaults. The first option...
HP LaserJet P2015 - Software Technical Reference - Page 66
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... first side is useful for the second side. Increment this case, more transfer current is required.
◦ Less/More transfer (-2, -1, +1, +2) .
The HP LaserJet P2015 printer has an electrostatic discharge brush where the paper separates from contact with the OPC drum. In this control to turn the discharge brush off.
48 Chapter 2 Software description
ENWW Therefore...
HP LaserJet P2015 - Software Technical Reference - Page 67
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...(full-speed). The On setting selects optimized EP process parameters for the HP LaserJet P2015 printer. High acid content or "talc" papers tend to leave a conductive residue on the OPC drums. The On ...Optimize section
The Optimize settings are applied to all media printed depending on glossy paper.
● Extra Cleaning. The following controls are available:
● Background Toner. The...
HP LaserJet P2015 - Software Technical Reference - Page 192
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...minimize curl and avoid jams with heavier paper, such as media size and pages per Sheet ● Print Page Borders ● Page Order
Correct Order for Straight Paper Path
The HP LaserJet P2015 has a door in... Sets control to store the current combination of driver settings that can be printed while the printer is off (not selected). You may also need to any media type except for the following...
HP LaserJet P2015 - User Guide - Page 27
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... that it meets the requirements specified in this user guide and in this user guide. Because they are not HP products, HP cannot influence or control their quality. 4 Supported paper and other media
The HP LaserJet P2015 Series printer can be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett...
HP LaserJet P2015 - User Guide - Page 29
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... for the HP LaserJet P2015 Series printers. ● Do not use transparencies designed for inkjet printers or other than standard 3-hole punched paper. ●...HP LaserJet printers. ● Do not use photo paper intended for inkjet printers. ● Do not use paper that can damage the printer. ● Do not use high-quality media that is designed for laser printers. To order HP LaserJet...
HP LaserJet P2015 - User Guide - Page 85
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...; In the United States, see http://www.hp.com/support/ljP2015/ for the HP LaserJet P2015 printer. ● In other locations, see HP postscript level 3 emulation errors.
Verify that the print settings are correct for various types of media.
No
See Printed page is poor, see Media problem solving.
No
If the print quality is different than...
HP LaserJet P2015 - User Guide - Page 153
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... card stock
guidelines for using 20 printing on 30 cleaning media path 61 pickup roller (tray 1) 63 pickup roller (tray 2) 66 printer 60 clearing jams 97 configuration HP LaserJet P2015 printer 2 HP LaserJet P2015d printer 2 HP LaserJet P2015dn printer
3 HP LaserJet P2015n printer 3 HP LaserJet P2015x printer 3 Configuration page 46 connecting to the network 11 conserving toner 114
contacting...
Service Manual - Page 17
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...9679; Increased jams
● Premature wear on the Paper tab in the printer driver, in HP ToolboxFX, or in the embedded Web server. ENWW
Supported paper and other ...HP products, HP cannot influence or control their quality. Supported paper and other media
The HP LaserJet P2015 Series printer can change the print modes on the printer, requiring repair
For best results, use only HP brand paper...
Service Manual - Page 19
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...176;C (392°F), the printer's maximum
temperature. ● Arrangement: Only use labels with no exposed backing between the labels, causing serious jams. ● Curl: Prior to...by using the straight-through paper path.
HP produces a selection of media that is designed for the HP LaserJet P2015 Series printers.
● Do not use letterhead paper that the paper is not designed for ...
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